Dallas Fort Worth Fertility Associates - Dallas, United States

Dr. Thomas and her nurses are absolutely wonderful. I never felt rushed, and considering how much they have to handle, I always felt they took the time to patiently answer every single one of my questions, and their responses were incredibly fast. Dr. Thomas is kind, optimistic, and compassionate, and chatting with her was truly a pleasure. Infertility is a difficult journey, but I am immensely grateful to this clinic and for my beautiful baby. I highly recommend DFA for its high-quality medical care, warm environment, and exceptional efficiency.

My wife and I began our fertility journey with Dr. Thomas almost 1 year ago. We entered the office excited, hopeful, and open-minded about doing whatever would give us the best outcome. The first appointment seemed to go well, and we felt Dr. Thomas would be a good fit, but that quickly changed. My wife's ultrasound did not look good. Dr. Thomas said, “You have a lot going on,” then looked at me and asked whether I was willing to carry. It was not the plan we had hoped for, but we wanted to start our family and were willing to do whatever was necessary. I was scheduled for an HSG and hysteroscopy, which showed a polyp that needed to be removed. My wife was scheduled for a hysteroscopy and biopsy at the end of June. She had the hysteroscopy on Thursday and the biopsy on Friday. Another doctor began the biopsy because Dr. Thomas was busy. After unsuccessfully trying to insert the catheter for over 30 minutes, she called Dr. Thomas, who succeeded on the first attempt. Within 24 hours, my wife became very ill, with a fever and vomiting, and could not keep down water. On Sunday, we finally went to the local emergency department, where they said she had a 12 cm abscess on her left fallopian tube. They gave her IV fluids and prescribed antibiotics. She was no better on Monday, and we became very concerned. We took her to a hospital in another city, where her heart stopped. She spent the next 12 days in the hospital with sepsis and a drain in her abdomen. When she finally recovered, we met with Dr. Thomas and asked why my wife had not received an HSG before the hysteroscopy and biopsy and why her treatment differed from mine. She said everyone is different and that the next step would have been an HSG. If the HSG had been performed first, we would have known her tube was blocked, and perhaps this would not have happened. After that, we did not feel we were receiving the care we needed. Each time we went for a baseline appointment or IUI, we did not see Dr. Thomas. After the second unsuccessful IUI, we requested to speak with her. We received an 8-minute phone call during which she said, “Your body is responding well. I do not want to change anything.” At my baseline appointment 2 weeks ago, the billing department told me I had an outstanding bill for that 8-minute conversation, which upset me. It is unreasonable to have to request a conversation with your doctor and then be charged for it. My baseline appointment was scheduled earlier than in the previous 2 cycles, which also confused me. I went for an ultrasound last week, and my follicles were very small. The nurse said it was early in the cycle and asked me to return the following week. When I asked why I had come in early and started medication earlier, she had no answer. That seems to happen at every appointment: you are left uninformed while waiting for the nurse to call after speaking with the doctor. The nurses are wonderful and help as much as they can; I have nothing negative to say about them. The billing department can never explain the charges and is rude when you ask questions. They simply want you to pay without asking questions. Each time I prepare for IUI, they ask for payment before we even know whether the results will allow us to proceed that cycle. When I ask when the IUI is scheduled, it is not yet scheduled. I then ask why I am paying when we do not know when it will happen. I will pay when it is scheduled. This clinic is focused on money. If you want good care and a doctor who cares about your treatment and outcome, this is not the place. Update: We were able to speak with Dr. Thomas and express all our concerns. At the next ultrasound, the care was perfect, with no complaints. This should be the standard. We had our IUI today, and Dr. Thomas was there and put us at ease. That is all we wanted.

Dr. Lawrence has a pleasant, approachable personality, and you will probably enjoy speaking with her casually. However, I would not recommend her medically. My husband and I pursued IVF for male-factor infertility. Throughout treatment, I was repeatedly told there was nothing wrong with me and that, based on my age and anti-Müllerian hormone (AMH) level, I was a “perfect patient.” Despite reporting a family history of endometriosis, I did not feel it was adequately considered or investigated. After one failed transfer of a PGT-A-tested embryo, Dr. Lawrence recommended proceeding directly to a second transfer without further testing. We felt this was inappropriate, so we sought a second opinion and ultimately changed clinics. At the new clinic, our concerns were taken seriously, I underwent a comprehensive evaluation, and I was diagnosed with endometriosis. I understand that IVF often requires multiple attempts, but my treatment plan should have been adjusted for endometriosis. Unfortunately, I felt I did not receive the attention and individualized care I deserved. I must note that nurses Selena and Kristin were outstanding and were the highlight of my experience. However, based on my care, I would not recommend Dr. Lawrence.

If I could, I would give Dr. Micah Thomas zero stars. I first saw Dr. Thomas in January 2025. After an ultrasound, she told me that "my uterus looked old." She said some people's uteruses look younger than their actual age, while mine looked clearly older. I told her I was not sure whether I had fertility problems because I had not been actively trying to conceive; I was seeking fertility care because I wanted to pursue this on my own. She looked up at me and said sarcastically, "We'll see." Later, during an HSG, I asked her a question while still lying on the examination table. She looked down at me with disgust and said, "You can sit up now." Dr. Thomas clearly practices for money and does not care about her patients. She has an almost self-important superiority complex, and it is easy to see how an arrogant fertility doctor could develop one. She never reviewed my previous test results. She would tell me the next treatment step, then her nurse would call the following day and say, "The doctor reviewed your results and is prescribing medication," which was completely different from what Dr. Thomas had told me. The clinic feels like an assembly line. The doctors seem eager to finish and send you out; you feel rushed, unheard, and dismissed. Most communication with the doctors goes through nurses. After seeing Dr. Thomas for two months, I had to transfer to another doctor. Calling it a terrible experience would be an understatement.

We met Dr. Lee in spring 2023 and welcomed our son last month. We are very grateful to Dr. Lee and her team. The fertility journey was long and difficult, but Dr. Lee was someone we trusted deeply and she gave us great reassurance. Having our first child now feels wonderful!

We will always be grateful to Dr. Chantilis and his entire team. We had been trying to conceive for three years. Early this year, we decided to leave our previous fertility doctor and choose Dr. Chantilis, which was the best decision we could have made. He was thoughtful, patient, calm, and always responded promptly to our questions and concerns, unlike our previous experience. With his guidance and the team's support, our first intrauterine insemination (IUI) cycle resulted in pregnancy with our daughter. I delivered safely last Saturday and am overwhelmed with gratitude. Because of their dedication and attentive care, the Christmas gift we had prayed for over the past three years finally arrived.

I wish there were another rating option. 11/10 DO NOT RECOMMEND THIS CLINIC OR DR. GADA. The staff at the Southlake office are unhelpful and made an already stressful situation even worse. After the initial appointment, my husband scheduled a time to drop off his sample, but THEY DID NOT EVEN ADD HIM TO THE SCHEDULE. He arrived with his sample and was told he was not scheduled. If he was not scheduled, how did he have the specimen jar and instructions? Second, they sent me from Fort Worth to Plano for an HSG. I received only a partial address, with no doctor's name, building number, or suite number. After driving an hour, I arrived at a medical complex with no idea where to go. I arrived 15 minutes early but ended up 5 minutes late. I called the Southlake office for help, and TWO different staff members said, verbatim, "I have never been to the Plano location, so there is nothing I can do." They should have provided all the information when scheduling the appointment. That evening, my husband found the correct information on their website, meaning they could not even check their own website to help. Another issue is that they seem to care only about profit. They push IVF extremely aggressively because that is how they make money. They asked me three times whether I wanted to "start a cycle" before receiving my bloodwork and test results. If that does not show they are motivated only by profit, I do not know what does. Fertility treatment in this country is a JOKE, and this facility should be ashamed. Do better.

After a year of infertility and a miscarriage at nine weeks last October, I chose Dr. Mika Thomas for treatment. When I first tried to become pregnant, I conceived during the fourth month. By the time I began consulting Dr. Thomas, I was in my seventh cycle after the miscarriage. Dr. Thomas was kind and encouraging, although she often seemed rushed. One point to note about most reproductive endocrinologists is that they usually focus on medications, intrauterine insemination, or in vitro fertilization (IVF) that may help you conceive rather than truly finding out why you cannot. You may need to do extensive research and advocate strongly for yourself to identify the root cause. We began with standard testing: day-three laboratory tests, semen analysis, and a vaginal ultrasound. All results were normal, and I was told I had "unexplained infertility." When I requested more thorough testing, Dr. Thomas said it was outside her standard workup but agreed to arrange a hysterosalpingogram (HSG) and hysteroscopy to rule out other problems. The hysterosalpingogram (HSG) was clear, so the following month we did the hysteroscopy. I remained awake during the procedure and was surprised by how brief it was: the actual imaging lasted less than 5 seconds. It felt rushed, and I was unsure whether she had thoroughly examined my uterus. I asked several times whether she had checked carefully, and she said everything looked "absolutely perfect." I later learned that hysteroscopy takes at least about a minute for most patients. I also received no images, and I now recommend that everyone confirm beforehand whether images will be provided. We had two intrauterine insemination (IUI) cycles, both unsuccessful. Four months later, I switched to a new doctor who reviewed my history and immediately arranged a laparoscopy and repeat hysteroscopy. During the procedure, he found four large polyps occupying most of my uterus, which he said were likely acting as a "natural IUD." He believed they had probably been missed during Dr. Thomas's hysteroscopy because they were unlikely to have grown so quickly. I was extremely upset. Anyone who has experienced infertility understands the pain of every month, and realizing that the problem could have been found and resolved earlier left me disappointed and angry. I also raised the possibility of endometriosis, but Dr. Thomas dismissed it because she believed infertility was my only symptom. My new doctor found and removed endometriosis during surgery. During my care with Dr. Thomas, I often felt that I was directing the entire process. The clinic seemed to follow a standard "IUI and IVF" model, with little or no interest in underlying causes. When I mentioned having little cervical mucus, they told me it was "unrelated to fertility." When I asked how to investigate the root cause and understand why I had conceived once but could no longer become pregnant, Dr. Thomas said I was a "Type A" patient who had "done too much research online." After losing a pregnancy and trying for months, this lack of empathy was frustrating. I am now in my first cycle trying again after surgery, and my new doctor is optimistic that we can conceive naturally. If not, we will move to IVF. If I had continued with Dr. Thomas, I likely would have gone straight to IVF without discovering the true causes of my infertility.

My husband and I cannot say enough good things about DFW Fertility! From beginning to end, the entire team has been amazing. I had two transfers here, and both were successful. We have a healthy, adorable little boy who just turned one, and we are now joyfully expecting our daughter! 💕 The doctors, nurses, and staff are compassionate, knowledgeable, and genuinely committed to helping us achieve our dream. Dr. Chantilis guided us with patience and expertise. Every step of the process was filled with care, professionalism, and hope—from TJ greeting you when you walk in, to Bailee performing your laboratory tests, to Gwenaelle carefully adjusting the ultrasound images. We will always be grateful to this clinic for helping our family grow! I highly recommend DFW Fertility to anyone beginning a fertility journey, regardless of their reason or medical history. They are simply the best! ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

Dr. Thomas is amazing! I was told I needed IVF because endometriosis had damaged my fallopian tubes. My experience with IVFMD was terrible. In short, I paid out of pocket for several ‘exploratory’ procedures. After my year of unlimited cycles ran out, they told me to seek a second opinion and then abandoned my care. When I asked, they would not even offer another referral. I was frustrated and lost, but then I found Dr. Thomas. She is wonderful. From our first meeting, she was thoughtful and direct about the possible outcomes. She accounted for my endometriosis and planned treatment accordingly. My first transfer resulted in a chemical pregnancy, although it was the longest pregnancy I had experienced. My second transfer was in April, and I am now nine weeks pregnant! Even if I were not pregnant now, I would still give five stars because she truly puts care into her work. She does not pressure you into unnecessary procedures or make you feel that something is wrong with you. This ordeal is stressful enough, but having someone who cares about and values you makes it much easier!

I am a 41-year-old first-time mother who had a baby after one successful IVF cycle here. Today, with gratitude and excitement, we brought our six-month-old baby back to the place where her life began. We witnessed the miracle of her life here. From a single follicle, Dr. Samuel and all the nurses accompanied us step by step to this day. The first time we saw her here, she was a tiny moving cell under a laboratory microscope. Today our baby is safely in the world, and her life began here. This is not only a place of medicine, but the starting point of our hope and the birthplace of a miracle. I sincerely thank the entire medical team at Dallas Fertility Center, especially Dr. Samuel, for your professional, meticulous, and warm support throughout this challenging and hopeful journey. From our first consultation, the doctors and nurses patiently and empathetically explained the process and answered our questions. Dr. Samuel is highly skilled and clear-thinking, tailoring the most appropriate plan for us at every step and helping us feel secure and confident amid uncertainty. The nursing team moved me deeply. With every injection and examination, I felt their gentleness, care, and encouragement. When I was anxious or close to tears, they always knew what to say to comfort and strengthen me. Thank you, dear Candice. I could tell you were as nervous as I was during every ultrasound 💗 You made me feel calm and secure. I came to understand that this is more than a medical facility. It is a group of caring professionals with a mission to protect every family's dream. They care not only for our bodies, but also for our emotions and well-being. Thank you to every healthcare professional here. You made our dream a reality and turned a tiny embryo into the most important part of our lives. Everyone here is wonderful—warm, kind, patient, and highly professional! Holly always answered my questions promptly, reassured me, arranged my tests and medications on time, and patiently explained everything. I am truly grateful 😊 Candice was attentive and caring throughout all my examinations and treated our baby with such care. From a point of light under the microscope to a heartbeat in our arms, you witnessed the entire miracle. I also want to thank Dr. Samuel in particular. Your responsibility and expertise made our dream come true. During the transfer, you and your colleagues carefully found the best location for the embryo. It still feels like a dream. Like an angel, you have helped many little lives enter the world. You create miracles! Because of the language barrier, after I became pregnant they took time from their busy schedules to help me find a suitable Chinese-speaking OB-GYN. The excellent doctor we later met was recommended here! We love this place. I will often bring our baby back so she knows that her first journey began here—and what a sacred place it is!

We were blessed to have found this place. Dr Thomas was so wonderful and caring. The whole team was extremely supportive and made you feel welcome. We got pregnant on the first transfer and first embryo. Now we are going back for our second baby and cannot wait.

You lost a new patient because of how my appointment was handled. My IVF consultation had been scheduled with Dr. Lee for 6/25 since 5/21. After I emailed on 6/13 to confirm receipt of my records, I was notified on 6/14 that my appointment with Dr. Lee had to be rescheduled for an “emergency reason,” and a 2 p.m. appointment on 6/17 was available. I confirmed that this would work. I had to follow up at 8:22 a.m. on 6/17 to confirm the appointment that day. Ray said it was fine and that the nurse needed to be notified. However, she called back a few minutes later and said there was a conflict, offering me 9 a.m. on 6/18. I told her mornings did not work because my husband could not attend. She had the audacity to say he did not have to attend and ask whether I wanted him there. I asked what had happened to my original appointment and why it was no longer available. I was told Dr. Lee had to fly out for a family matter. I asked why no one had tried to contact me earlier to reschedule. Ray claimed she had tried to contact me, but I had no missed calls, voicemails, or emails from your office. I am an operations director, so my email and phone are monitored 24/7, and I assure you it would have taken very little effort to reach me. My only options were a morning appointment or waiting another month for the next opening. I contacted another doctor and scheduled an appointment elsewhere for 6/24. This may seem insignificant to you, but after trying to conceive for about 36 months and finally making the difficult decision to proceed with IVF, I need a doctor and staff I can trust and who make me feel supported. This felt like a complete disregard for a previous commitment, disorganization, and unprofessionalism. It seems there was a scheduling mix-up and I was the one who suffered, or perhaps it was truly a blessing in disguise.

They will not provide IVF pricing unless you first pay for a consultation! I have called several other places, and they always told me their starting price. This is ridiculous!

Dr. Thomas and her team are exceptional! Dr. Thomas was very patient with me, and her nurse Kendra frequently called to check on me and give me clear instructions. Whenever I had concerns or questions, they addressed them immediately. The procedure and entire cycle went smoothly, and I am very grateful.

This was the third IVF clinic I visited after unsuccessful attempts at other clinics. Dr. Thomas is absolutely the best. She is not only capable and personable but also listened to my concerns and needs, tailoring my treatment protocol based on the latest research while considering my previous treatments and experiences. I never felt “processed in batches” as I had at many clinics. Even better, we became pregnant on our first attempt with Dr. Thomas and had 3 additional viable embryos frozen! I gave birth to a healthy baby boy six weeks ago and am already planning to transfer another boy in about a year. I am staying with Dr. Thomas! Highly recommended!

Our journey toward parenthood lasted 15 long years, and we could not have done it without the help of Dr. Chung and her amazing, professional, and caring team. DFW Fertility Associates has been with me since I underwent a groundbreaking uterine transplant procedure for our wonderful surrogate, who will bless us with our first child in just a few weeks. We will always be grateful for their guidance, understanding, and compassion throughout the journey.