Kindbody - Dallas, United States

Honestly, I felt a little uneasy when I first arrived because it was my first visit. Over time, I realized it was only my perception, and that feeling disappeared completely. The entire team worked hard to answer all my questions, remained ready to assist, and made me feel well cared for. The night before egg retrieval, I was too nervous to sleep. That morning, the Kindbody care team called to ask whether I was coming and how I felt, which reassured me. When I arrived, they welcomed me warmly, asked whether I was ready, and handled everything professionally through the end. I already look forward to seeing my next provider. They are truly professional.

Informative, friendly, and prompt

I feel deeply sorry for anyone who has to use this service. Our company uses them as a third-party provider, but dealing with cumbersome paperwork and inefficient service on top of infertility is enough to make someone want to quit their job. I cannot believe this company treats people who are already suffering this way.

I had a very disappointing experience with this center. I was told that because of my age, my chances of getting pregnant naturally were only 10%, and that I would need to proceed directly with IVF. Feeling discouraged, I decided to seek a second opinion from an OB/GYN. With a simple progesterone prescription and proper monitoring, I became pregnant naturally. Today, my baby is three weeks old. I understand that every case is different, but I strongly believe patients deserve thorough evaluation, individualized care, and balanced guidance before being directed toward expensive procedures. Based on my personal experience, I would not recommend this center. I encourage others to seek second opinions and explore all options before making major medical decisions.

Stay away from Kindbody Dallas! I am sharing my friend's painful experience at Kindbody Dallas to warn others. They sought fertility treatment and spent more than $25,000, but it was unsuccessful. Worse, the clinic used extremely aggressive billing practices and showed no empathy. They were asked to sign many documents without clear explanations, then received unexpected bills. Despite their emotional distress, the clinic continued demanding more money and even threatened to sue them over just $500. The financial burden and stress severely affected their mental health. The clinic staff may seem friendly on the surface, but it is clear that they prioritize profit over patient well-being. When my friend posted a negative review, the clinic pressured them to remove it, showing that they care more about their reputation than honest patient feedback. *Beware of their financial traps and indifference!* Avoid Kindbody Dallas unless you want to risk your financial stability and emotional well-being. I pray that my friend recovers soon and receives fair treatment. This version is intended to convey the same message concisely and forcefully.

My friend's experience with Kindbody - Dallas was a nightmare. After investing $25,000 in fertility treatment that didn't work, they faced aggressive billing and threats of a lawsuit. The clinic's lack of empathy and prioritization of profits over people is shocking. They got my friend to sign papers without explanations, then hit them with surprise bills. When my friend shared a bad review, the clinic tried to silence them. Don't risk your financial and emotional well-being. This isn't worth 4.5 stars - it's a solid -1 star. Avoid Kindbody - Dallas.

-5/5 stars. A painful lesson. My friend's experience at Kindbody Dallas was heartbreaking and costly. They spent more than $25,000 on unsuccessful fertility treatment, then received unexpected bills and faced aggressive billing practices. The clinic's lack of empathy and focus on profit over patients is shocking. Despite their emotional distress, the clinic continued demanding more money and even threatened to sue them over just $500 or more. The financial burden and stress severely affected their mental health. When my friend posted a negative review, the clinic tried to silence them. *Do not make the same mistake.* Stay away from Kindbody Dallas and protect your financial and emotional well-being.

My experience with them was terrible because of the finance department. I paid everything I owed before my embryo transfer, but the IVF treatment failed. Four months later, they are still sending bills saying I owe money.

It is a terrible center with an extremely inefficient finance department. I do not recommend it; they are bad people.

I love it here. They are very helpful. All my questions and concerns were addressed, which put me at ease. The staff are warm and friendly. I am glad to be going through this journey with Kindbody. I would recommend them to friends and family.

From my first day at Kindbody, I felt everything would be perfect. For those of us hoping for a baby, the Kindbody team makes dreams come true. They handle every detail carefully; to me, they are a highly trained and meticulous team of specialists. Several team members stayed beside me throughout this journey. At times despair can be discouraging, but they never let me down. Nurses Elena, Ally, Mari, and Marissa were very kind and always answered all my questions carefully. Ultrasound technician Aleece was wonderful. Every ultrasound was a new experience, and she always shared good news that made me happy. Physician assistants Adriana and Virginia were also excellent. The clinic coordinator at reception, Alma, was always so friendly. Every appointment and issue I handled with her went smoothly. What can I say about Adriana, who drew my blood? She stayed with me throughout the process. She was kind and helpful, and every experience with her was pleasant. The embryology team—Oby, Caitlin, and Rachel—were very professional and explained everything in detail. Many thanks to my doctor, Rinku Mehta, and my provider, Mary. My experience at Kindbody was one of the best experiences of my life. Thank you so much 💛💛💛

Dr. Mehta and her entire team are amazing! They made me comfortable at every visit and relieved much of the stress I had during preparation. I had begun to think starting a family with my husband was impossible. Kindbody changed our world! After 5 years of trying and countless negative pregnancy tests, we finally welcomed our precious baby boy, which would not have happened without Kindbody. I recommend them to anyone who has been through what we experienced!

I love this clinic and its doctors and staff. Everyone treated me very well! I learned about them through my employer’s insurance. The entire process took about 5 months before I became pregnant. We are so happy 🥹. My beautiful, healthy baby girl is now 2 months old, thanks to Dr. Ranku and the Kindbody staff! I plan another transfer in a year. I have 2 frozen embryos remaining. I will always be grateful to Kindbody for my miracle baby 🥹

I am glad I found this place. It is very good.

I had a wonderful experience at Kindbody. The staff were very professional and always available to answer my questions. Kindbody truly made my dream come true. Highly recommended.

We had an excellent experience at Kindbody. Whether the news was good or bad, every staff member treated our family with great care and understanding. Their exceptional medical knowledge and attention to detail gave my wife and me complete confidence in them. I especially appreciated that even while providing their best recommendations, they continued to respect our family’s decisions. We are extremely grateful to have found them.

They always made us feel genuinely cared for and looked after. We will always be grateful to them for giving us our daughter.

The staff were highly professional, attentive, and encouraging. I became pregnant quickly, just as the doctor said I would.

I was supposed to start IVF with kind body in June and due to my labs they told me that moving forward with IVF wasn’t an option anymore and that I should do donor eggs. when originally being told that we could move forward with IVF we went through a payment plan company called patientfi to make it more manageable to Pay for the treatment mind you when I first went to them and got all my original testing, they had told me donor eggs. I went to another clinic in San Diego and They told me IVF could be a good option for me so I went back due to my job covering it through them.The same day they told me that we could no longer move with IVF I let them know that I had the loan open and they told me that they would take care of it from their end fast-forward a month later the loan is still showing that they haven’t sent the funds back to the company or informed them that I no longer needed the funds and to cancel it out on their end I have been getting nothing but the runaround keep getting told that I’m gonna keep getting contacted back and nothing is happening. I have asked for a name and number for who I can call directly in the billing department that could help me with the situation and all they can give me is that somebody will call or answer me back in the portal. It’s super frustrated because I want this to be cleared out so that I can move forward with another treatment towards my fertility journey and this is halting the process.. I have almost $600 worth of payments due, plus a late fee because they have failed to notify the company that I never moved forward with the procedures and no longer needed the funds that were sent. UPDATE: As of July 21st still have not received the phone calls that have been promised to me from them. At this point I’m just messaging anybody that I can find emails or contact information for with my issue because it doesn’t seem like they’re taking it serious or even care about the stress and emotional toll this has been causing me. This whole thing started June 12 and I still have no resolved and have another payment that is due on August 4th. Final update: July 22 I received an email from the loan company that the transaction had finally been reversed. I am not sure if it was because of all the emails I sent or staying on top of them but it’s done. They still did not take the time to return my calls on the situation and instead they sent an email in the portal updating me that it had been completed . I would have appreciated the decency of speaking to someone since that is what I requested but at least it is finally over. Customer service definitely needs to be improved on especially when dealing with something as important as infertility.

Summary: I went to Kindbody Dallas because it was the only clinic covered by my employer. I have low AMH and irregular cycles and felt completely neglected. The doctor recommended donor eggs very early without offering any real alternatives. When they suggested canceling my cycle, they said, “It is your decision.” Despite repeated requests, the administrator never sent orders to my local laboratory, and they rejected two outside ultrasounds. There is no app, no real support, and no personalized care. It felt like I was doing IVF alone. Unless success comes easily for you, they will not try. This review is my feedback—I will not call anyone. Full review: I went to Kindbody Dallas because my employer offers fertility benefits only through them, and I sincerely wish I had not. I live in Oklahoma City and have low AMH and irregular cycles. From the beginning, the experience felt cold and disconnected. I saw the doctor by video both times. Every other part of the process was handled by nurses or administrators. During the second video call, the doctor jumped to recommending donor eggs. When I asked whether I could try one cycle with my own eggs, she emphasized the low chance of success and high chance of failure and discouraged me. She did review my lab results, provide a supplement list, and recommend a mini-stimulation IVF protocol. However, she did not discuss how to address my long, irregular cycles, offer a personalized plan, or make any real effort to explore other options. It felt like a standard answer, not thoughtful care. After several days of stimulation, a nurse called to say the doctor now recommended canceling the cycle. She then added, “Do you want to continue? It is your decision.” That was the entire message. There was no explanation, discussion of alternatives, or next step—only vague guidance without accountability. The doctor said she would call the next day, but I canceled the call because it seemed pointless and unlikely to provide any new information. Because I live several hours away, I used several local clinics for bloodwork and ultrasounds to make monitoring easier. I provided all the information, including the laboratory fax number, and repeatedly asked Kindbody to send the lab orders. The administrator never sent them. They called both local ultrasound scans “blurry” and did not process the results I submitted at all. They showed no flexibility, problem-solving ability, or concern for how inefficient it was to travel round-trip to Dallas for a 5-minute ultrasound. They do not have an app. You must log in through a browser every time to view messages. For a clinic that describes itself as modern and patient-centered, the entire process felt outdated and frustrating. The worst part was feeling completely alone. There was no consistent guidance, true partnership, or anyone who seemed genuinely invested in my success. It felt destined to fail from the beginning. Unless success comes easily, they do not seem willing to make an effort. Once donor eggs were mentioned, it felt as though they gave up on treating me and stopped trying. It is not surprising that many people travel abroad for fertility treatment. At least there, patients are treated as individuals with potential rather than statistics to be managed or avoided. I left Kindbody feeling ignored, unsupported, and emotionally exhausted. I will not contact any vice president of patient experience or call to provide further feedback. I know they usually suggest that in responses to reviews, but I will not. This review is my feedback and says everything I want to say. If you are looking for truly personalized care and a team that will stand beside you throughout the process, I recommend going elsewhere. Kindbody made me feel that unless I was convenient and guaranteed to succeed, I did not matter. For something so personal and life-changing, that feeling is unacceptable.

I cannot say enough good things about this IVF clinic—they helped us bring our baby into the world! Communication was excellent. It was always easy to reach the staff, and they responded very quickly. Every employee was kind and attentive and promptly addressed any question or request. They even followed up without being asked, which was a wonderful surprise. My husband also received excellent care throughout the process, which made us feel reassured and supported. Unlike some clinics where you have to wait, I was almost always seen right at my appointment time, which I greatly appreciated. I was initially worried about repeated blood draws, but the staff was so gentle and skilled that it was never a problem. They explained everything thoroughly, making the entire process much easier. I will always be grateful to this clinic and highly recommend it to anyone hoping to build or grow a family!

-5 stars They damaged my eggs for no reason, even though they were once my only hope of having a child.

It was wonderful meeting Aneesa during my appointment today. Her explanations were thorough, her questions were kind, and the overall visit was very comfortable!

Stay away. Dr. Ruchi Mehta will mislead you. We saw her to have a child. Because we lacked insurance, we were charged more than $2,000, and Dr. Mehta told my wife she could not become pregnant. My wife was devastated and cried all the way home. We saw another doctor, who examined her and said everything looked normal and that she did not understand why Dr. Mehta said my wife could not conceive. Do not trust her. Find another doctor. She will disappoint you. We never returned. They only care about your money!

We began our fertility journey in February 2023. Dr. Mehta and the entire Kindbody Dallas staff were wonderful! IVF was recommended in our case. We trusted Dr. Mehta and committed fully. We had our transfer on September 6, 2023, and became pregnant. I gave birth to our son on May 24, 2024. The IVF process was frightening but exciting and absolutely worthwhile! We highly recommend Kindbody to anyone seeking help on their fertility journey. Although we moved to Arkansas for my husband’s work, we may travel to Dallas in the future to transfer our remaining embryos with Dr. Mehta!

The appointment went smoothly, and I feel hopeful about what comes next. The environment was very comfortable, and the staff was helpful with everything!

I had been unable to become pregnant for more than ten years. My husband and I tried on our own without success. We discovered Kindbody through an employer benefit and decided to try. The staff was extremely kind and caring throughout the process. Our first IVF round succeeded, and I delivered a healthy baby boy at full term. I had begun to think my husband and I would never have children. Now, thanks to Kindbody, we are the proud parents of a healthy 2-month-old. Thank you for making our dream possible.

If I could give 100 stars, I would give them to the entire Kindbody company. I have visited the Dallas, Chicago, and Santa Monica locations, and the staff at each was wonderful beyond words. They care for you, and the offices are clean, tidy, and welcoming. Thank you for another amazing experience.

I cannot say enough wonderful things about KindBody and its incredible team! As someone who was very anxious about the process, they made me comfortable and even excited to attend appointments. Dr. Mehta is by far the most patient and kind doctor I have met. She took time to explain everything in detail and never made me feel rushed. Alice performed every ultrasound and always explained what she was seeing and why, which helped ease my anxiety. The nursing team, Allie, Elena, and Marissa, were absolute lifesavers! They usually answered every question within minutes and always ensured my concerns were addressed, even when someone was out for the day. Even the laboratory team was incredible. Although I do not know the name of the laboratory doctor, she was kind and supportive on the day of our transfer, turning a stressful moment into one filled with hope and excitement. After trying on our own for three years, we finally welcomed our baby this July, all thanks to this extraordinary team. I wholeheartedly recommend KindBody to anyone on a fertility journey. They truly go above and beyond! Thank you so much! Love, the Martin family.

I am satisfied with the process. I was very nervous at first, and the Kindbody team did not pressure me to continue. When I expressed concerns, they listened. I met Dr. Mehta twice, once before my cycle and once during my retrieval, and she was kind in both interactions. I may complete another round of IVF through Kindbody.