Seattle Reproductive Medicine - Everett, United States

Choosing Seattle Reproductive Medicine (SRM) was one of the best decisions we made during our fertility journey. From the beginning, the team provided not only expert medical care but also genuine compassion and support throughout, which gave us great peace of mind. Every interaction felt attentive and thorough. The doctors, nurses, and coordinators patiently explained each step, answered questions, and ensured we felt confident about what came next. Their clear, timely, and professional communication significantly reduced our stress. What impressed us most was the personalized care. We never felt like one patient among many. Our circumstances, concerns, and goals were all carefully considered. The team achieved an ideal balance of clinical expertise and emotional support, which is essential in fertility treatment. The clinic itself is organized and efficient, with smooth scheduling and minimal wait times. The coordination and attention to detail behind the scenes are key to their success. We are incredibly grateful for SRM's role in our fertility journey. Their dedication, knowledge, and selfless care set them apart. I highly recommend Seattle Reproductive Medicine to anyone seeking fertility support. They offer more than medical care; they offer hope. Thank you Dr. Kaitlyn Wald Anna L. and the team who supported me throughout. * Veronica I. * Amanda M. * Claudine C. * Sarah T. * Babes B. * Beth J. * Jackie S. * Katie T. * Blanche F. * Molly S. * Nikita A. * Brian W. * Ana H. * Jazmin C. * Kindra F. * ChaQuavia B. * Lexie H. * Pinnacle F. Thank you for everything you did throughout this journey.

Overall, we had a very good experience with Pinnacle Fertility. From surgery performed by Dr. Paul Lin to follow-up treatment at the Everett clinic, we were very satisfied with the services provided. The staff were friendly, efficient, and experienced. We especially appreciated that Dr. Lin continued monitoring our progress after surgery. My only caution is that you still need to manage your own treatment timeline rather than relying entirely on their guidance. However, our questions and requests for updates were answered promptly.

My experience at Pinnacle Fertility was amazing! Dr. Cindy Wong was excellent during my hysterosalpingogram (HSG). She was so gentle and skilled that I did not feel a thing and was completely at ease. She truly made me feel cared for and respected. Highly recommended!

I had one successful intrauterine insemination (IUI) at this clinic. They helped make my dream come true. Overall, the clinic staff were very kind, and all nurses and support staff deserve 10 out of 10. I only had two virtual consultations with my doctor/provider, so I cannot assess those, but the clinic staff were kind, patient, and helpful.

No one followed up after my appointment. After I sent a second message, the earliest follow-up offered was 2 months later and only by telehealth. Whatever excuse the company gives in its response, those are the facts.

They take a long time to respond. Procedures such as IUI and IVF are time-sensitive, but they do not accommodate urgent requests or questions. I do not think I am asking too much of the care team.

I received good care at this clinic for years until my miscarriage was handled so badly that I nearly died. I later gave a new doctor here a chance and greatly appreciated the care from her and my nurse. Today I learned that pricing is increasing from $175 per TIC cycle to $650, for only an ultrasound and, if you are pregnant, bloodwork. I have completed 6 unsuccessful TIC cycles and will now be forced to leave because the clinic was acquired and sharply raised its prices, making the care I need even less affordable. Although some good people work here, I recommend spending your money elsewhere.

Rating: ★★☆☆☆ (2/5) Staff: 5 stars; Dr. Ward: 1 star The clinic staff are genuinely excellent—professional, kind, and supportive at every step. My experience with Dr. Ward, however, was very disappointing. She often seemed more focused on selling expensive treatments such as IVF and genetic testing than on offering a thoughtful, individualized approach. This was especially concerning because my partner and I are both in our early 30s with no family history of genetic disorders. Dr. Ward repeatedly insisted that infertility must be due to my age and egg quality, citing the oversimplified, outdated idea that “women are born with all their eggs” while “men make new sperm every 90 days.” This narrow view ignores modern research showing that male fertility also declines with age and contributes substantially to infertility. I left appointments feeling dismissed and angry rather than heard or supported. To every woman struggling: this is not your fault. You deserve a compassionate doctor who listens without blame and supports you as a whole person, not merely as a set of laboratory results. Even if the outcome is not what you hoped for, your life remains equally meaningful. Your worth does not depend on your ability to conceive. If you are considering this clinic, know that the support staff are outstanding, but I strongly recommend seeking a second opinion from a doctor who truly respects and empowers you.

As another reviewer said, Seattle Reproductive Medicine's new pricing is outrageous and possibly unethical. Patients without fertility coverage must pay entirely out of pocket, and SRM appears to exploit that vulnerability. I was originally quoted $175 for a mid-cycle ultrasound in January 2025. By April 2025, the price had risen to $650, regardless of how many ultrasounds were performed. The fee also includes bloodwork that no previous provider required. To ensure proper timing and improve the chance of success, I insisted on a second ultrasound. I expected two ultrasounds to cost $350; now the charge is $650. This price gouging adds unnecessary financial and emotional strain to an already difficult process. I contacted three other clinics today and plan to transfer, even if it means commuting to Kirkland, Seattle, or Bellingham. Anything is better than continuing treatment here. Beyond the inflated costs, billing is disorganized and the clinic increasingly feels like a commercial assembly line rather than a place offering compassionate, individualized care. When I raised my concerns, the financial manager said she would “take the issue back to corporate,” which told me all I needed to know. The company does not care about my body or treatment outcome. Worse, the medical team gives patients little guidance during critical parts of the process. During my first IUI cycle, I tried to confirm the correct timing and method for administering Ovidrel, but the doctor seemed rushed and did not leave me feeling informed or reassured. This experience has made an already challenging treatment much more stressful. I hope SRM reconsiders how it treats and supports people entrusting it with such an important part of their lives.