The Fertility Center of Michigan - Grand Rapids, United States
     
4.4
Consultations 85
Reproductive Medicine
Hours: 08: 00 - 15: 30
Clinic Details

We get it – you hear ‘fertility treatment’ and your mind instantly jumps to In Vitro Fertilization (IVF), the most involved method of treating infertility. Rest assured, having a consultation with a fertility specialist does not automatically equal IVF. For over 95% of our patients, IVF is NOT the first step or only option.
We understand—when you hear "fertility treatment," you may immediately think of in vitro fertilization (IVF), the most involved infertility treatment. A consultation with a fertility specialist does not automatically mean IVF. For more than 95% of our patients, IVF is not the first step or only option.

You see, we chose the name The Fertility Center (TFC) for a reason. Our number one priority is to treat each of our patients as the individuals that they are. We respect our patients’ opinions and beliefs when it comes to which treatment is right for them. You may want to try every option possible before moving on to IVF. You may have zero interest in ever pursuing IVF. You may want to proceed directly to IVF. Any of these scenarios are perfectly fine with us. A shared decision making process between you and your TFC physician is the foundation of our practice. Our team believes in investigating the issue, offering our best advice, and pairing that with the treatment option you are most comfortable with. This is how we are able to design a treatment plan that is best for you.
We chose the name The Fertility Center (TFC) for a reason. Our first priority is to treat every patient as an individual. We respect each patient's views and beliefs about the right treatment. You may want to try every option before IVF, may not want IVF at all, or may wish to proceed directly to IVF. We accept each of these choices. Shared decision-making between you and your TFC physician is the foundation of our practice. Our team investigates the issue, provides its best guidance, and combines that with the option you find most comfortable to design the right treatment plan for you.

We have had the privilege of helping thousands of patients achieve their goal of becoming parents since opening The Fertility Center in 1991. Families are our passion. We hope you’ll allow us the opportunity to help you grow yours.
Since opening The Fertility Center in 1991, we have been privileged to help thousands of patients become parents. We are passionate about families and hope for the opportunity to help yours grow.


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Location and Hours
3230 Eagle Park Dr NE #100, Grand Rapids, MI 49525, United States
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  • Monday

    08: 00 - 15: 30

  • Tuesday

    08: 00 - 15: 30

  • Wednesday

    08: 00 - 15: 30

  • Thursday

    08: 00 - 15: 30

  • Friday

    08: 00 - 15: 30

  • Saturday

    Closed

  • Sunday

    Closed

  • Closed Now
    Facilities and More
    • Credit cards accepted
    Doctors at This Clinic

    Reproductive Medicine |

    Years of experience | Consultations 42

    Reproductive Medicine |

    Years of experience | Consultations 47

    Reproductive Medicine |

    Years of experience | Consultations 29

    Reproductive Medicine |

    Years of experience | Consultations 40

    Reproductive Medicine |

    Years of experience | Consultations 69

    Featured Reviews
    This information was provided by the listed organization. Please verify it independently.
    Reviews are for reference only. Consider official information and professional advice independently.
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    On-Site Overall Rating

    17 ratings

    • 5 stars
    • 4 stars
    • 3 stars
    • 2 stars
    • 1 stars
    Jun 19, 2026
    Jun 25, 2026
    I have had a great experience at the Kalamazoo office throughout this year. I have always received prompt responses to calls and portal messages and each staff member I’ve worked with has been caring and empathetic, from reception and scheduling to the RNs to my PA and everyone helping in between. I especially appreciated my RN, Amy, on my last, more difficult appointment. She was very sweet and calming. Even the staff member preparing my ultrasound room checked in with me to make sure I was ok and it was very appreciated in that moment. The counselor on staff and donor coordinator were also extremely helpful. My plan has been clear each step of the way and has moved at a pace that I have been comfortable with. I have also appreciated all the resources provided that I think go above and beyond.
    May 6, 2026
    To clarify, this review is less about the Fertility Center itself and more about dealing with its Ovation laboratory. I gave two stars because our experience with the Fertility Center itself was decent. Communication was not always smooth, but overall we had a good experience and had our miracle baby through them. We began working with them around the time they sold the lab to Ovation, so we have experience with both. Since Ovation took over, dealing with them has been a nightmare. Every fee has increased. There is almost no communication about billing. They send bills whenever they want, do not explain what they are for, and demand immediate payment. I unexpectedly received a year-old bill that was due the following week. When I called about it, I was told there was another unresolved bill from a year ago. Together, these unexplained bills appeared a year later and totaled thousands of dollars. Ovation has no compassion and offers no help; they simply send unexplained bills and leave you with no recourse. Selling the lab to them was a huge mistake, and unfortunately Ovation has damaged the Fertility Center's reputation too. Read the Google reviews for Ovation Fertility and you will find many people with similar experiences. I feel terrible for the Fertility Center.
    May 15, 2026
    May 15, 2026
    They were wonderful, understanding, and helpful.
    May 15, 2026
    May 17, 2026
    I am one of the earliest “products” of the fertility industry. In 1976, I was conceived using sperm from Dr. R. Eward, one of the first doctors in West Michigan to use donor sperm. (Look him up.) Before choosing this center and donor sperm, I strongly encourage you to speak with the actual “products”—people conceived through sperm donation. There are millions of us worldwide, and this clinic has created thousands in West Michigan since 1991. Many of us wish we had not been donor-conceived.
    Feb 13, 2026
    Feb 17, 2026
    Feb 26, 2026
    The staff here are very professional, and I really appreciated this appointment. Their attention to detail was impressive, and every question we asked was answered well. Honestly, it was one of the best appointments my husband and I have ever had. Highly recommended! 🫶🏽
    Apr 1, 2026
    Apr 17, 2026
    We are beyond grateful to The Fertility Center for helping us welcome our IVF baby on April 3. After what felt like a long and emotional journey with secondary infertility/recurring pregnancy loss, holding our child in our arms has made everything worthwhile. The care, compassion, and expertise we received from the entire team made a difficult process feel manageable and full of hope. Every step of the way, we felt supported and truly cared for not just as patients, but as people. Dr. Shavell and the team of nurses, techs, office staff were always attentive, responsive, and reassuring, which made such a difference during an often overwhelming experience. Today, our family feels complete, and we couldn’t be happier. Our only regret is that we didn’t find TFC sooner. We are forever thankful to TFC for helping make our dream of growing our family a reality.
    Sep 24, 2025
    I am very pleased with the excellent communication at this fertility center! I highly recommend Shana Broxup, who accompanied us on our journey to parenthood and blessed us in so many ways. She is helpful, kind, and compassionate toward people experiencing infertility and difficulty conceiving. The clinic is clean and comfortable. The staff were very supportive and kind. Thank you for being with us and supporting us :) God bless!
    Oct 3, 2025
    My husband and I are extremely grateful to this fertility center for helping us become parents. The care we received was exceptional. The doctors, nurses, and technicians were highly professional, compassionate, and excellent communicators. We always knew what to expect at appointments, and honestly, we were very sad when we transferred to our local OB-GYN practice at 8 weeks pregnant. We would have stayed at the fertility center if we could, which speaks volumes about the care we received. 10/10.
    Oct 17, 2025
    Amazing staff!
    Oct 27, 2025
    Nov 12, 2025
    The staff at the Fertility Center of Kalamazoo are amazing! Erika stayed by my side through laughter and tears throughout the journey. That connection meant more to me than words can express. Amanda greeted me with a smile at every visit and made me feel welcome. Ashley and Laurel were always warm and attentive and helped ease my anxiety at every examination. I am deeply grateful to the entire staff, especially Shana and Dr. Bjorkman, who truly made a tremendous difference for our family. Thank you all—you made me incredibly happy!

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    CDC Success Rates

    Data source: U.S. CDC 2022 Annual ART Report (cumulative live birth rate; new patients across all intended retrievals; own-egg cycles only)

    • Annual Cycles

      1479
    • U.S. Median

      511

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    • Preimplantation Genetic Testing and IVF
      Donor Egg or Sperm IVF
      Third-Party Reproduction Information (Subject to Local Law)
      Other