If you want compassionate, kind, respectful, and responsive care, this is the place. From Dr. Klipstein and the front desk to every nurse and the director of nursing, every staff member impressed me.

Dr. Karande helped us become pregnant with our first transfer. We were allowed to have a “natural” transfer, which made the process much easier. Dr. Karande is highly skilled and knowledgeable. We live in the northern suburbs, so I was relieved to learn that I could use their Northbrook satellite location for monitoring. Sheila at the Northbrook office is truly an angel. Her ultrasounds were always thorough. I never left her office feeling that I needed more information. I am very glad we chose Invia!

Long ago, I decided to remain silent about my experience at InVia and with Dr. Klipstein, but a friend's recent experience made me feel that I could no longer stay quiet and allow other women to waste their time at this joke of a fertility clinic. I had received various fertility treatments for five years. During that time, we consulted many doctors for their opinions, and because we moved 4 times, we also had to change clinics. During the pandemic, we decided to seek treatment closer to home and ultimately chose InVia on another doctor's recommendation. Dr. Klipstein spent an hour with my husband and me but did not provide any genuinely new or useful information, which was disappointing. More importantly, at the end of the hour she told me that, because of their BMI requirement, I would have to lose 50 pounds before they would perform an egg retrieval. This was not due to concerns about egg quality or fertility, but because they considered me an anesthesia risk. I explained that I had previously undergone egg retrieval and 21 surgeries without any anesthesia complications—and anesthesia is not even essential for egg retrieval. She insisted it was clinic policy rather than her decision. When I asked to discuss this with anesthesia or the medical director responsible for the policy, I was ignored. So, literally, before I spent $350 on a consultation and wasted an hour, was my BMI not clear from my medical history? When I explained how difficult losing weight was with conditions such as PCOS—I was working closely with a dietitian on diet and exercise and doing everything possible—she pushed the keto diet. Of course, this was through her clinic at additional cost, giving them more money, and it is an extremely risky diet for women with PCOS who already face cardiac risk. But since the clinic sponsored this expensive program, I am sure it generated more money for them. InVia's home page states, “You are more than a number!” That is supposedly their motto. Yet they refuse patients they think will not improve their success rates, while shaming women and making them scapegoats. I would avoid this clinic like the plague. I have told everyone I know, and they feel the same way.

We are extremely grateful to Dr. Klipstein and everyone at InVia Fertility for making our dream come true! Our family is very happy, and we are so grateful for your help completing it.