Kindbody - Walnut Creek, United States

Dr. Ekpo and her dream team are amazing! Without their help, I would never have made it through nine months of pregnancy. They truly are the best!

They are very kind and helpful.

Kindbody is amazing. I trust them most, and they are helping me become pregnant. Although I have not succeeded yet, they will not give up as long as I do not. They are honest and encouraging, thoughtful and caring. I feel they genuinely care about me and my fertility journey, and their expertise is unquestionable. I have visited their Walnut Creek and San Francisco clinics, where the staff, nurses, and my doctor were all wonderful.

I had a good experience with Kindbody throughout the entire process, from the consultation and egg retrieval to becoming pregnant after an IVF transfer. It can be a little difficult to reach the billing department at first, but once treatment began, all the nurses and doctors at the Walnut Creek location were wonderful. They always greeted me with a smile, and I appreciated the visits even though the process was not easy. They even offered small snacks and other extras.

We had an excellent experience at Kindbody. From the beginning, the team treated us with exceptional care. The staff were warm and professional, keeping us comfortable throughout a journey that can be emotional and stressful. Every step was explained clearly, our questions were always answered, and we felt genuinely supported throughout. We sincerely appreciate their compassion, expertise, and dedication.

I had an excellent experience at Kindbody. Everyone there was welcoming, professional, and helpful throughout the process. I highly recommend Kindbody!

Navigating IVF can be overwhelming, but my experience at Kindbody has been nothing less than incredible! I felt supported and comforted every step of the way. The kindness, attentiveness, and grace shown by the doctors, practice coordinators, medical assistants, sonographers, nurses, and the lab staff made the whole process an overall positive experience. Every single person my husband and I have interacted with has been patient and encouraging, they really take the time to thoroughly explain the process and answer every question with compassion. We are so grateful for Kindbody!

I am very glad I chose Kindbody to begin fertility treatment. As a lesbian with no known health problems, I knew almost nothing about the process. The care team was excellent throughout, giving me tremendous support through every high and low. As at other clinics, communication was sometimes difficult, but an after-hours nurse contact was always available. Even when everything seemed hopeless, they found solutions and did all they could to support me. I can hardly believe I graduated from treatment today and will keep them updated. I am very happy knowing they will remain available throughout my pregnancy if I need help.

After four IVF cycles, we are finally 10 weeks pregnant, and we are incredibly grateful to the wonderful team at Kindbody! From the beginning, the doctors and nurses were excellent—knowledgeable, attentive, and genuinely invested in our fertility journey. Every visit was easy, and the entire process was organized and less stressful than our experiences at other clinics. IVF cycles are never easy, but this clinic made everything feel effortless. The staff always patiently answered our questions, celebrated every milestone with us, and made us feel deeply cared for at every step. Traveling a long distance was completely worthwhile for such high-quality medical care and support. We sincerely thank them for helping us achieve our dream! 💕

I went for a consultation and was charged $300. Afterward, I deliberately declined laboratory testing because I have insurance and preferred to use my employer coverage. The next morning, I woke up to an $872 bill. Most of it was a “doctor visit fee.” Is a consultation not a visit? Charging twice on the same day is illegal. I should add that although I declined further testing, the staff persuaded me to have an AMH blood test because it was a “promotion” and “free.” I also received a text saying the test was promotional. I was charged for it anyway. I sent the company a screenshot of the text, and they are “investigating.” If you are considering this clinic, I strongly recommend reading Bloomberg's investigation into embryo transfer errors. After reading it, I believe my billing dispute spared me further harm from this unethical company.

Before you begin, please understand the following: Anyone can provide smiles, welcoming gestures, comfortable surroundings, and attractive decor. I think these are only for show. 1- The process takes several months. 2- Even with 100% insurance coverage, you will still pay a substantial amount for appointments, medications, and blood tests, and each time they will give you an unexpected bill. 3- They do not have the same level of technology as other countries. Good luck.

My husband and I are very grateful to Dr. Ekpo and the Kindbody Walnut Creek team. Thanks to them, we welcomed our sweet son Harry last September. Our overall experience at Kindbody was very positive, and I highly recommend them to any couple seeking fertility support. Every follow-up and appointment was well organized; the Walnut Creek facility and team were very helpful and kind. Questions about each process, including intrauterine insemination (IUI) and in vitro fertilization (IVF), were answered promptly and thoroughly. This can be challenging for any couple, and I believe the Kindbody team did an excellent job of providing a supportive environment. Thank you again, Dr. Ekpo and the Kindbody team!

I had a wonderful appointment with Kriszta. She was very helpful and an excellent advisor on nutrition during my pregnancy. She was thorough and sent me an amazing meal plan to follow.

Words cannot express how grateful I am to Dr. Ekpo and Kindbody for making my daughter's dream of becoming a mother come true. Although there were some obstacles, Dr. Ekpo never wavered. She always remained calm and gave us the facts throughout the process. I am so pleased with the kindness shown to both me and my daughter 💕. #15 Dr. Ekpo, you are the G.O.A.T. Thank you, thank you, thank you.

This was my first time undergoing IVF. I had previously experienced several pregnancy losses, including losing my son when he was only a few days old, a miscarriage, and a threatened miscarriage. My OB-GYN therefore strongly recommended that I try IVF. Fortunately, my husband's employer provided insurance that covered one cycle. We began the process last year after formally deciding to proceed. We started sometime in February, and I had my transfer in May. Because genetic testing had been performed after my previous miscarriage, they did not want to take any risks and wanted to address that concern. In any case, today I am 8 weeks and 4 days pregnant. Thank you. I do not know what the final outcome will be, but I am pregnant now, and it was very difficult for me to conceive without fertility assistance. We had some billing issues, but they did not stop us from trying. We were mainly seen in Walnut Creek, though we also had to go to San Francisco, so I cannot say much about that location because we only went twice, including for the retrieval and transfer. Most of our appointments were in Walnut Creek. We liked the doctors we worked with and have no complaints.

Working with Kriszta was an incredibly empowering and supportive experience. She was thoughtful and compassionate, and from the first consultation she made me feel valued and understood. Her guidance helped me better understand how to nourish my body, especially during this transition as I prepare for pregnancy. Since following her recommendations, I have noticed real improvements: I have more energy, less bloating, and greater confidence in my daily nutrition choices. What I appreciate most is that her advice was not overwhelming; it was practical, personalized, and sustainable. Kriszta is a gem, and I am deeply grateful for the positive impact she has had on my mindset and overall well-being. I would recommend her to anyone who wants to better achieve their physical and health goals.

My wife and I had an excellent experience at Kindbody. This was our first IVF cycle. We had no issues, and everyone was helpful and answered our questions. I highly recommend them.

We tried IVF unsuccessfully for several years and eventually heard about Kindbody through a colleague. The rest is history! We are thrilled to be expecting our miracle rainbow baby. Kindbody's staff and doctors do not overlook you or miss important information; their work is detailed and thorough. We are overjoyed. Dr. Ekpo is wonderful, and the entire team is amazing!

Pregnant with our second child after another successful embryo transfer, following five egg-retrieval cycles with mixed results, I have just “graduated” from Kindbody. My husband and I are deeply grateful to Dr. Ekpo and her team for the high level of care, expertise, and attention they provided throughout our fertility journey.

Dr. Ekpo and her Walnut Creek team are wonderful! I was very uncertain when I began the process, but throughout the journey I felt guided by the warmest team I could have hoped for. Kat was my pillar of support throughout my time with Kindbody, answering all my questions and easing my doubts. Dr. Ekpo gave me confidence in my decisions, and less than a year after our initial consultation, she gave me something so precious.

Wonderful service. We greatly appreciate everything.

I am extremely disappointed with KindBody's service. My experience with their London representative was unprofessional and unpleasant. When I called to schedule an appointment, the representative was dismissive and impatient. She interrupted me repeatedly, refused to answer my questions clearly, and made me feel that my concerns were invalid. Being treated this way during such an emotionally sensitive time was distressing. She read from a script and literally explained what IVF meant from the script on their website. When I asked her to stop, she was very dismissive and even laughed. Especially as a woman of color, not only are our rights marginalized, but Black women face many struggles in fertility care. As a midwife, I would never recommend my patients come here. I plan to file a complaint, escalate it, and post it on every forum. I am unhappy and hope no one else experiences this, especially because I was referred here specifically to discuss my concerns with women of color like me. I will never return. At a time when compassion is so important, this interaction left me feeling unsupported and unwelcome. I had high hopes for this clinic, but the lack of empathy was disappointing. I strongly recommend training staff to treat patients with greater respect and empathy, especially when handling sensitive subjects such as fertility. I hope this feedback helps improve the clinic's service for future patients, but unfortunately, based on my experience, I cannot recommend this place.