After 3 IVF cycles at Chicago IVF in Warrenville with Dr. Jain, I had no live births. Staff interactions differed with every cycle. The first cycle was excellent thanks to my cycle nurse, Yasuko, and the ultrasound technician. However, Chicago IVF strongly encouraged genetic PGD screening without offering an affordable way to obtain it. After retrieval and a fresh embryo transfer, I experienced ovarian hyperstimulation and repeatedly asked to see Dr. Jain because I was bleeding and in severe pain, worse than labor with our stillborn daughter. But the nurse, Bianca, refused to schedule a follow-up appointment with Dr. Jain. The bleeding worsened. I miscarried one twin at 14 weeks, and my membranes ruptured at 22 weeks, causing us to lose our daughter. I personally believe the Warrenville clinic staff bear moral responsibility for these losses because the pathology diagnosis from the University of Washington School of Medicine in Seattle was that bleeding during pregnancy caused my membranes to rupture. During the second cycle, a frozen transfer, obvious staff turnover made the entire process chaotic. The front desk repeatedly lost my insurance information. The billing department failed to apply my copay to my account for three months and did so only after countless calls and demands for an updated bill. That cycle ended in an early miscarriage. For the third and final cycle, we coordinated with another clinic out of state. Dr. Jain ordered all my laboratory work remotely and performed the transfer. The minimal interaction was cold but at least professional. It resulted in a biochemical pregnancy. Before the second and third cycles, Chicago IVF never showed any interest in my overall mental health. Every cycle and failure, especially our stillbirth, caused tremendous stress. Although Dr. Jain appeared friendly and professional, I never felt confident in his treatment plans. He is 'good' at making you trust him despite your better judgment. When you pay thousands of dollars, you want to believe your doctor is offering every possible solution currently available in IVF. Dr. Jain never offered to update my cycle protocol or add newly available techniques, such as embryo glue or endometrial scratching, to improve the chances of implantation and success. I feel Chicago IVF brings patients in, uses the same stale, outdated protocol for everyone, exhausts their insurance, and ultimately does not care about the result as long as they are paid. The surgical center used for all procedures, retrievals, and transfers, North Shore Surgical Center, was shockingly outdated. Every time I was there, the nursing staff rushed me out as quickly as possible so they could turn over the bed. Chicago IVF appears to reduce costs by using nurses and messages to minimize interactions with doctors. As a nurse personally told me during my first cycle, 'It is not Chicago IVF's protocol for doctors to see patients outside the initial consultation, procedures, and transfers.' So if you decide to try them, good luck. You get what you pay for.

I did not have a good experience at this clinic. I regret ever coming here. I am deeply disappointed by how I was treated and by the outcome of my case.

Thank you! God bless you!