Shady Grove Fertility in York, PA, United States

SGF York is amazing! Everyone there is very kind, Dr. O is wonderful, and my nurse was excellent and always answered my questions promptly. Thanks to SGF, my baby is now almost 4 months old! If you have any doubts, don't. Choose SGF York for all your fertility needs!

For over a year, I have had all my bloodwork and monitoring appointments at Shady Grove's York location. It has been a long journey, but I cannot speak highly enough of the clinic and staff. They are always smiling, quick and efficient, patiently answer every question, and never rush me. I would absolutely recommend this clinic to anyone in the area!

I love this clinic and its staff! Dr. Ochalski and her team are amazing. They are passionate about their work and take pride in it. They always patiently answer all my questions and concerns. I could not ask for a better medical team!

My experience at Shady Grove York was incredible! Every staff member was attentive and kind and went above and beyond to keep you comfortable, make everything run smoothly, and help you reach your goal. I highly recommend Dr. Ochalski. Special thanks to several women: Autumn G. is a ray of light and always put me at ease during blood draws. Kayci B. is consistently positive and calming and is excellent at scheduling appointments. The entire York team is amazing—words cannot describe them! 10/10! Love them!

I love visiting the York, Pennsylvania clinic! Dr. O is wonderful. He patiently answered all our questions and explained everything clearly. Autumn is excellent at drawing blood, and Denise explains the findings in detail during ultrasounds. My nurse Rachel is also very responsive and answers portal messages immediately. I would recommend this clinic to anyone nearby!

My initial experience with this facility was very poor, especially because trying to conceive is already stressful. I had an initial consultation with a brief conversation and several recommendations. One concerned weight loss: the doctor mentioned GLP-1 injections and said three months would cost $280. She even wrote down the price, but a nurse later told me the actual cost was more than twice that amount. If I cannot trust the pricing information she provides, how can I entrust my fertility treatment to her? In addition, the consultation was supposed to be free through their referral program, but I received several texts saying they would charge $250 to the card on file. When I called the financial department, they did not know about the referral program and told me to call again in a few days. Overall, my first impression was very poor, and I cannot afford to pay $250 for a brief consultation.

The doctors, front desk staff, and nurses are all wonderful and very kind! I can ask any question, and they listen carefully and answer it, making me feel heard and valued. I would give them ten stars if I could.

We had three unsuccessful intrauterine inseminations (IUI). We then did in vitro fertilization (IVF), became pregnant, and miscarried. I am tired of experiences that end in disappointment. This went on for a year and was a complete waste of time. The doctors do not care about you; they only care about money. We cannot afford another IVF cycle. This was our only attempt, and it ended in heartbreak. Why don't doctors monitor patients more closely and truly care about them? My wife has polycystic ovary syndrome (PCOS) and is high risk, so they should have watched her more closely. We even told Dr. O that my wife had PCOS and needed closer monitoring, but they did not provide it. This only proves that they see you as a number as long as they can make money. They do not care about patients and should have treated us differently. Based on the number of eggs retrieved, I expected a poor outcome. They retrieved only five eggs, and just one was successful because we did PGTA testing. If we had not done pgta testing, the outcome might have been better and our chance of success may have been higher. Perhaps we should have done a fresh embryo transfer and transferred all the eggs. We might have had better luck that way.

Dr. O is an amazing person. This experience would not have been the same without her. She was my greatest blessing during this holiday season. She answered all my questions, stayed with me through every high and low, and hugged me when I cried. I am sad that she cannot accompany me through the rest of my journey. She is genuinely the best doctor I have ever met and worked with. Thank you so much, Dr. O. You are a light, and anyone who works with you is fortunate. My nurse Lindsey was extremely helpful. I swear I must have been the most demanding and anxious person, yet she was always patient and calm. She responded quickly, answered all my questions, and normalized all my fears. I am also very grateful for Autumn's calm and composure. My emotions were always complicated during blood draws, and she was so kind and helpful. Kayci, thank you for always being so positive at the front desk; it put me at ease. Emily, thank you for remaining optimistic and positive through all the highs and lows. I had a wonderful experience with everyone at the York office. You are a lovely group of women during a highly stressful time. Thank you all so much.

I cannot say enough good things about Dr. O and the clinic staff! They are all wonderful! Kayei, Emily, Autumn, and Lindsay are excellent! They helped us during our second visit! We are extremely grateful!

This practice is extremely friendly and welcoming. Everyone who works there genuinely cares about patients and will do everything possible to help. When deciding which steps to take, I felt heard and like part of the team. I 100% recommend seeking their help.

Trusting a clinic like this does not require much knowledge about health until you lose a pregnancy and need emergency surgery. This clinic was recommended by Wellspan. The way modern healthcare systems operate is overwhelming. SGF York is run by kind, caring people. But honestly, entrusting a painful and sometimes heartbreaking process to a fast-paced, modern, assembly-line-like system is frightening. All healthcare systems seem this way, including Wellspan/UPMC. I have visited SGF offices in York, Towson, and Rockville, and the staff were kind at each. I was simply accustomed to a family practice where I spoke with two or three people and clearly knew what was happening. This is not the healthcare workers' fault, but the experience is different and can be stressful. You need confidence and trust. Modern science is remarkable, and the doctors here are remarkable.

I cannot say enough good things about Shady Grove and this location. Dr. O was excellent and thorough when explaining options and next steps, and her bedside manner was very calming. The clinical and front desk staff are the backbone of this practice and could not be better. They get to know you, build relationships, and celebrate victories with you. We were sad when we graduated from the clinic, but we would recommend it and return. I gave only 4/5 stars because the financial coordinator, Annie, was a nightmare. She was rude, aggressive, difficult to communicate with, and seemed to know nothing about finance or insurance despite that being her job title.