Verified
Metro IVF Fertility Centre, Malaysia
     
4.5
Consultations 348
Reproductive Medicine Obstetrics and Gynecology
Hours: 08: 30 - 21: 00
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Clinic Details

Alpha IVF Fertility Center is a Malaysian fertility center internationally recognized for research and success rates. A pioneer and leader in Malaysian fertility care, Alpha IVF completed a major transformation in 2019 and now provides enhanced assisted reproduction services at its new center of approximately 2,800 square meters.

Alpha IVF is now one of Southeast Asia's largest fertility centers. Its opening was witnessed by Her Majesty Tunku Azizah Aminah Maimunah Iskandariah, Queen of Malaysia.

Alpha IVF is an elite healthcare provider under the Malaysia Healthcare Travel Council (MHTC) and is accredited by the Reproductive Technology Accreditation Committee (RTAC).

Alpha is the first letter of the Greek alphabet and signifies first, beginning, and pioneering. True to its name, the Alpha IVF team has pioneered numerous fertility treatment procedures and standards, achieving several regional and global firsts in cases and research.

Alpha IVF aims not only to meet international standards but to exceed them and create new ones.

The center offers comprehensive facilities and advanced technologies, including the EmbryoScope+® incubator with real-time monitoring to improve blastocyst formation, PIEZO-ICSI to improve fertilization, Ion Torrent NGS for all preimplantation genetic tests from a single biopsy, Cryotec® vitrification technology with a reported 100% embryo survival rate after freezing and thawing, and EndomeTRIO to improve embryo implantation.


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Listing Highlights

  • Accredited hospital

  • Standardized services

  • Free estimate

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Location and Hours
32-38, Jalan Pasar, Kawasan 18, 41400 Klang, Selangor, Malaysia
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  • Monday

    08: 30 - 21: 00

  • Tuesday

    08: 30 - 21: 00

  • Wednesday

    08: 30 - 21: 00

  • Thursday

    08: 30 - 21: 00

  • Friday

    08: 30 - 21: 00

  • Saturday

    08: 30 - 16: 00

  • Sunday

    08: 30 - 16: 00

    • Open Now
    Facilities and More
    • Credit cards accepted
    • Free W-Fi
    Doctors at This Clinic
    Verified
    Dr. Tee Swi Peng 郑瑞平, Malaysia
         

    Reproductive Medicine | Obstetrics and Gynecology |

    Over 20 years of experience | Consultations 358

    Female infertilityMale infertilityChinese-speaking
    4.7

    Free Consultation
    Verified
    Dr. Chooi Kar Yoke Amber 曹嘉玉, Malaysia
        

    Reproductive Medicine | Obstetrics and Gynecology |

    Years of experience | Consultations 178

    Female infertilityMale infertility
    4.4

    Free Consultation
    Featured Reviews
    This information was provided by the listed organization. Please verify it independently.
    Reviews are for reference only. Consider official information and professional advice independently.
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    Review Metro IVF Fertility Centre, Malaysia
    On-Site Overall Rating

    26 ratings

    • 5 stars
    • 4 stars
    • 3 stars
    • 2 stars
    • 1 stars
    Mar 7, 2026
    Dr. Hafiza is excellent and very knowledgeable. 👌🏾
    Feb 28, 2026
    I drove nearly two hours just to collect a report that could have been sent through WhatsApp. I asked whether I needed to pick it up in person, and they said I had to come to the clinic. Very disappointing. I would never recommend them, and the prices are outrageously high.
    Dec 15, 2025
    The environment is clean and very well maintained. Dr. Prakash is an excellent doctor. I was initially uncertain, but he was very attentive, thoughtful, and willing to listen, which immediately reassured me. He is also thorough and experienced. Nurse Ms. Anis was extremely helpful. I contacted her about a medical certificate I had missed, and she resolved the issue almost immediately. She deserves high praise. However, when I called another nurse that day about the certificate I had forgotten and explained that I had a flight that evening, I was told I needed to come in person. In this day and age, this could perhaps be handled more efficiently. I acknowledge that forgetting it was my mistake, but if I had been in town, I certainly would have gone in person.
    Dec 29, 2025
    Thanks to Dr Prakash and all the nurses 🥰 I had a good pregnancy and delivery experience with Metro, especially with Dr Prakash 🙆🏻‍♀️
    Dec 29, 2025
    I had an excellent experience at Metro Klang. My doctor was Dr. Prakash, and I felt relaxed throughout my pregnancy without any stress or unpleasantness. Dr. Prakash is very open-minded and brings positive energy. At every prenatal appointment at Metro Klang, I felt relaxed, without stress or negativity. The nurses were polite and always brought positive energy to patients. During prenatal visits and after delivery, they reassured patients, helping them recover more quickly and maintain a positive mindset. ❤️
    Oct 1, 2025
    The nurses' station was unattended, and I waited here for about 30 minutes.
    Jul 21, 2025
    Poor experience... My questions were not answered professionally. No prices were provided—the advertised price was only RM250, but we ultimately paid nearly RM1000 and felt deceived. The doctor was not gentle during insertion 🥹 It was not very busy, but we waited a long time to pay. The doctor did not explain the report clearly and pressured us to undergo VIF. No appointment is needed, but even with one, the wait is about 1 hour... Finally, we wanted our report, but months passed without them asking us to collect it. They simply kept asking us to repeat the test 😮
    Apr 11, 2025
    Edit: They called and apologized for the delay and everything that happened. I appreciate the attention and explanation. It does not change the fact that my entire day's plans were ruined, but I appreciate that they treated this as constructive criticism and an opportunity to improve, since most places would not. I therefore changed my rating voluntarily because I genuinely appreciate the effort. Thank you again, Metro IVF. —— What is the point of an appointment if it is not honored? My appointment was at 2:30 p.m. I arrived around 2:10 as advised but waited until about 3:30 to register. At 4 p.m., I was still waiting for the doctor to begin the procedure, except by then I was half undressed on the operating table. They might as well have scheduled the appointment for 4 p.m.; our plans were delayed. The nurses and X-ray team were very kind, but my time was wasted and I was very disappointed. Even a government hospital would not do this. Disappointing 💀
    May 9, 2025
    We visited Metro IVF Klang for a fertility assessment and were very impressed with Dr. Afida's consultation. Her brief explanation was very informative for us as a TTC couple. As soon as we entered the hospital, a very helpful guide was standing at the entrance. She was polite, soft-spoken, and kind, but I wish she could sit down because standing all day waiting for guests must be tiring. I hope management allows her to sit while waiting for clients/guests. Overall, we were very satisfied and will return 😊 Thank you very much, Metro IVF Klang 🌟
    Jun 12, 2025
    Everything went smoothly! The receptionist, assistant, nurses, and Dr. Prakash were all very kind and helpful during my hysterosalpingogram (HSG).
    Jun 14, 2025
    My treatment experience with Dr. Prakash was very pleasant; he is an excellent doctor. A friend recommended that I consult Dr. Prakash about irregular periods. He is kind, gentle, and efficient. He explains everything clearly so patients understand their health. He is always happy to answer questions and address concerns. My husband and I are very satisfied, and his positive attitude gives patients motivation and hope. This is my honest review; no Metro IVF Klang staff member asked me to write it, and I received no discount for it. Thank you!
    Jun 25, 2025
    Thank God I decided to have my hysterosalpingogram (HSG) with Dr. Afida nearby. The HSG went well and was painless. The staff and doctor were friendly. The important thing is to relax and follow the doctor's instructions. This is the best clinic in Metro, and I hope it brings hope to my husband and me. Thank you.
    Oct 18, 2024
    I am very grateful to Dr. Prakash for serving as my obstetrician throughout my pregnancy and delivery. Patients can speak with him freely and express their concerns. He guided us very well through the issues we were concerned about, which kept us confident throughout the journey. Whenever we needed his support, he was always reachable by phone. The nurses at Metro were always there to help and support us, especially Jeevani and Maria. Thank you to the entire nursing team for caring for me during delivery.
    Oct 20, 2024
    Oct 26, 2024
    Dec 12, 2024
    My experience at this fertility clinic, especially with Dr. Gayathri, was very disappointing. Unfortunately, I found her approach lacking in professionalism and empathy. She did not take the time to explain the procedure beforehand, leaving me unprepared and in considerable discomfort. When I said I was in pain, no attempt was made to comfort me or adjust the procedure. Instead of acknowledging my concerns, Dr. Gayathri continued the procedure and left immediately afterward without providing any aftercare instructions or follow-up. As a patient seeking care and support during a challenging time, I was deeply disappointed by the lack of communication, reassurance, and empathy. I strongly encourage the clinic to ensure its staff maintain a higher standard of patient care, particularly in such sensitive and potentially painful situations.
    Dec 24, 2024
    It felt like high-pressure sales tactics.
    Oct 13, 2024
    Do not trust the positive reviews. They only want to get a discount. Appointments are meaningless; you still have to wait like a walk-in patient. I do not mind waiting, but shouldn't you at least have a record for people with appointments? They say one thing on WhatsApp, then know nothing when you arrive. I had to explain everything again and wait a long time while the staff verified it with the staff member I contacted on WhatsApp. I know we still have to wait, but even government appointments in KK have records, weiii. The receptionist and nurses at the counter on the 1st floor were not friendly or helpful at all. The receptionist did not even know anything about the appointment. She kept asking about things that should have been checked in their own WhatsApp and records. A waste of time. I came here with a referral from another clinic for scans and tests because they did not have the equipment. If I had a choice, I would definitely never come here again. Edit: Worst clinic ever. I went yesterday and the staff said the test results would be sent through WhatsApp after 2 hours. I still have not heard from you, and even the WhatsApp message only has one check mark.
    Oct 16, 2024
    The admin and receptionist are very rude. Their name is Lily and Maria. Management should have take wise decision before hire employees for their positions. First they, not listen to me what I am trying to say. They used improper words such as Vaaye moodu. I would like to know from this hospital. Only the passion can talk for them. What if they are suffering in pain, do you still want them to speak with you. I came to your hospital by my fren recommendation. I am regretting now why I came there for an illness. None of staff didn't understand the issue and making up big issues. 1. Management shud appoint them for anger management control 2. Send them for receptionist basic classes 3. Listen first, talk politely whatever client bring up. I want reply from management. If not I bring up this matter in SM. Tq
    Sep 12, 2024
    Aug 15, 2024
    The front desk staff had a poor attitude, and customer service handled my inquiries very badly, with a great deal of miscommunication. The appointment was scheduled 1-2 weeks in advance, but no one reminded me or told me the doctor would be away that week. Only after I arrived did they find another doctor to examine me. Customer service was unfriendly and seemed unfamiliar with the patient's information in the system. They kept asking pointless questions even though the answers were already in WhatsApp. Please improve the staff's attitude and professionalism. I hope everything improves after this.
    Aug 9, 2023
    Customer service handled my inquiry very poorly, with extensive miscommunication. Worst of all, there is only 1 contact number, making escalation difficult.
    Oct 22, 2023
    Feb 14, 2024
    Apr 13, 2024
    May 26, 2024

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    Frequently Asked Questions About Metro IVF Fertility Centre, Malaysia

    What are Metro IVF's address and contact details?

    Address: 32-38, Jalan Pasar, Kawasan 18, 41400 Klang, Selangor, Malaysia. Phone: +60 333412277. Website: metro.com.my.

    Is Metro IVF a chain hospital, and what is its background?

    Yes. Metro IVF is a chain hospital under a listed group, with multiple branches in Malaysia.

    What assisted reproductive services does Metro IVF mainly provide?

    Metro IVF focuses on standard assisted reproductive services, including IVF, ICSI, embryo genetic screening, and egg freezing.

    These answers were reviewed by the LinkedIVF editorial team using public clinic information and patient reviews.

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    • Multiple doctors
    • 1999
    • Hospital chain, publicly listed group
    • +60 333412277
    • metro.com.my
    • Clinic Address
      32-38, Jalan Pasar, Kawasan 18, 41400 Klang, Selangor, Malaysia

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