Thomson Fertility Centre (Paragon), Singapore
     
4.8
Consultations 217
Reproductive Medicine
Hours: 08: 30 - 17: 00
Clinic Details

The team of fertility physicians and embryologists at Thomson Fertility Centre (TFC) Singapore has operated since 1987. As an IVF center in a private hospital, it has more than 35 years of experience and a strong record of helping thousands of couples conceive.

Thomson Fertility Centre is committed to high international and local standards. TFC is accredited by RTAC, the Reproductive Technology Accreditation Committee of the Fertility Society of Australia (FSA), and is approved by Singapore's Ministry of Health as a center for preimplantation genetic testing for monogenic disorders (‘PGT-M’) and chromosomal structural rearrangements (‘PGT-SR’).


Thomson Fertility Centre has a strong record of helping couples pursue parenthood. Its IVF team provides high-standard services to patients from Singapore and abroad.

Since its establishment in 1987, TFC has achieved several major milestones. In December 2000, Thomson Fertility Centre became one of the world's first fertility clinics to achieve the birth of twins using frozen eggs and frozen testicular sperm, a breakthrough that opened new possibilities for IVF treatment.

Couples considering IVF or other assisted fertility treatment naturally have many questions about each procedure. Every case is unique, and every couple faces different challenges. TFC understands these challenges and aims to provide personalized care. It also recognizes that an overview and general guidance can help couples understand what to expect. All fertility treatments, including IVF, begin with a consultation with a TFC fertility specialist, who then develops a tailored, comprehensive treatment plan based on the patient's needs.

TFC Is Committed to Quality

TFC's fertility clinic is licensed by Singapore's Ministry of Health and accredited by Australia's Reproductive Technology Accreditation Committee, reflecting its commitment to excellence in care and practice.

TFC Is a One-Stop Center

TFC provides a full range of fertility services in one clinic, including screening, consultation, scans, laboratory and oncology services, egg retrieval, and embryo transfer operating rooms, creating a seamless patient experience. Throughout the fertility journey and pregnancy, patients are supported by the same team of physicians, embryologists, and nurses working together to provide high-quality care.

TFC Empowers Its Patients

Every patient receives a one-to-one consultation with a qualified TFC nurse, followed by a discussion with an embryologist about laboratory procedures, results and expectations, age-specific success rates, and other relevant information.

Comprehensive information throughout the process helps patients better understand the options available at TFC and whether they suit their individual needs.

TFC Aims to Provide a Low-Stress Experience

TFC understands the anxiety that may accompany a couple's path to parenthood and that this concern may affect treatment outcomes. It therefore makes every effort to minimize stress and anxiety through

a holistic, patient-centered approach to care. Counseling services and ongoing support aim to reassure patients and help them maintain control of their fertility journey.

Personalized Care

TFC works closely with patients to provide personalized treatment. From the start of the fertility journey, it collaborates with each patient to create a unique treatment plan that fits the patient's schedule, needs, and requirements, some of which may change as treatment progresses. This is an important consideration for patients from Singapore and abroad.

Co-Managed IVF

TFC offers successful co-managed IVF programs with local and overseas O&G specialists who do not perform IVF. TFC manages these patients during IVF treatment before returning them to their physicians for continued care.


Listing Highlights
  • Standardized services

  • Free estimate

Photos and Videos
View All 4 Photos
Location and Hours
290 Orchard Road, Paragon Medical Centre #19-01, Singapore 238859
Reset Map Get Directions

  • Monday

    08: 30 - 17: 00

  • Tuesday

    08: 30 - 17: 00

  • Wednesday

    Closed

  • Thursday

    08: 30 - 17: 00

  • Friday

    08: 30 - 17: 00

  • Saturday

    08: 30 - 12: 30

  • Sunday

    Closed

  • Closed Now
    Facilities and More
    • Credit cards accepted
    • Free W-Fi
    Doctors at This Clinic

    Reproductive Medicine | Obstetrics and Gynecology |

    Years of experience | Consultations 261

    Reproductive Medicine | Obstetrics and Gynecology |

    Over 20 years of experience | Consultations 258

    Reproductive Medicine | Obstetrics and Gynecology |

    Years of experience | Consultations 245

    Featured Reviews
    This information was provided by the listed organization. Please verify it independently.
    Reviews are for reference only. Consider official information and professional advice independently.
    ×
    On-Site Overall Rating

    28 ratings

    • 5 stars
    • 4 stars
    • 3 stars
    • 2 stars
    • 1 stars
    Jun 29, 2026
    This is our second time we're coming to Thomson and honestly the experience has been terrible. On my follow tests after doc consultation they were totally unsure on why I was performing the tests. I was then told the results would take 3-5 days but I had to call them after 3 weeks to ask about my results, which they already had, but once again was unsure why no one called me. They were also unsure on who should be updating me on the results and asked me to email them so they can release the results. Like what? What kind of process is this?? I also expected them to let me what what are my next steps and they can't even tell me that. Is this really a premium fertility center?? Do you guys even know what you're doing? TERRIBLE
    Jun 4, 2026
    经同事推荐,我们来这里做检查和治疗。接诊的是一位女医生,但她非常匆忙,似乎并不乐意接待我们(既不认真听我们倾诉,也不耐心解答我们的疑问——总是急于结束,把我们当成低人一等的病人),直接就建议我们做试管婴儿。这位医生缺乏耐心,无法给出合理的解释,以至于我们现在不知所措。例如,她给了我们一支注射器,让我们用机械方法,但却没有告诉我妻子(她第一次独自去看这位医生)该怎么做。更糟糕的是,第二次就诊时,她甚至说如果一切顺利,她宁愿不再见我们。这根本不是对待病人(也就是顾客)应有的态度,也完全不像一个医生该有的样子(更谈不上专业)。整个就诊过程中,她一直都在谈论试管婴儿,根本不愿听我们说任何话。她非但没有提供其他选择,也没有给予任何鼓励,反而表现得充满敌意,令人沮丧。 她的护士(当时在后面玩两个手机)根本没听我们说话。然而,我们却被安排由这位护士负责后续跟进。护士说她记不清房间里的太多细节,也没说什么。 考虑到800多元的价格,我们本以为各方面都会更好。 显然,我们并非唯一遇到这种情况的人,还有另一篇长达四页的评论,描述了和我们一样的就医经历。这表明汤姆森百丽宫酒店根本不重视顾客反馈。真是太令人失望了。
    Jun 11, 2026
    May 5, 2026
    I had a very poor experience with their appointment management. I arrived for a 15.00 appointment because I had an online work meeting at 16.00. I waited 1 hour to see Dr. Janice, but she never saw us because I had to leave. Why call me at 2.30PM for follow-up and make me travel here if you cannot be on time or inform patients that the queue is running 1 hour late? This is completely unacceptable and a total waste of patients' time. If you cannot manage doctor scheduling properly, I do not think you can manage customer expectations, and this place does not deserve its 4.2 stars. Why would anyone return? It is poor management, and poor management reflects badly on the clinic. I hope you take this feedback seriously rather than replying with a generic “thank you for your feedback,” which would waste both our time.
    Nov 12, 2025
    I went to the clinic for a gynecology consultation and was shocked to find a $50 consultation fee on the bill. The front desk staff said patients were expected to read the fine print on the table stating that consultations lasting more than 20 minutes, including the scan, incur an additional charge. The time starts the moment the patient enters the examination room, which makes no sense. After the scan, our consultation lasted only 10 minutes. The staff also handled the matter poorly. I am unlikely to return.
    Sep 9, 2025
    Dr. Zhou Jing is very gentle and highly skilled. My daughter's nose was very sensitive, with a lot of nasal discharge. After treatment from Dr. Zhou, her nose is no longer as sensitive.
    Sep 10, 2025
    Sep 1, 2025
    My wife and I had an examination at the fertility center in May 2025. We paid the full amount at the appointment according to the invoice. Three months later, however, the center emailed asking me to pay a registration fee that should have been collected at the appointment. I have never encountered this before. Since we completed all examinations in May, the sudden request surprised me. If a registration fee was required, it should have been disclosed and included on the original invoice.
    Aug 8, 2025
    Dr. Luo and his team are professional, efficient, and kind. My husband and I fully trust their team to care for us and address our concerns. Thank you! ☺️
    Aug 8, 2025
    Your Google Maps page shows the wrong location and says it is on the 5th floor. It would be helpful to correct this, as the current information makes the office difficult to find.
    May 15, 2025
    The wait was acceptable, and the overall experience was good.
    May 20, 2025
    I arrived at 9 a.m. to see the doctor, had blood drawn at 10, and received the results! The staff were efficient and friendly; everyone was kind, and service was quick.
    May 22, 2025
    The staff were friendly, and everything was good.
    May 23, 2025
    Jul 12, 2025
    Great service with friendly and resourceful staff.
    Feb 8, 2025
    Hello doctor, can I buy sperm for a boy?
    Feb 10, 2025
    Jan 15, 2025
    We booked a couples fertility testing appointment for $491, including excise tax as shown on the website, but after the consultation our total reached $1,400. Although we resolved part of the issue and the total became $1.2k, I remain very dissatisfied because we were not told that some procedures performed were not included in the package. We were also not informed of the costs before they were performed. Everything else went smoothly and was excellent. However, this left a very poor impression. The procedures did not need to be performed immediately, and I could have had them done more cheaply elsewhere. The cost of a Pap smear alone could pay for a full health screening. I greatly appreciate the staff's patience while we resolved this issue. Thank you. The nurses and doctors were also good, but greater transparency about charges would be better.
    Sep 13, 2024
    A pleasant experience with Dr. Janice! 🤗
    Aug 27, 2024
    Aug 28, 2024
    Aug 22, 2024
    I underwent IVF here and now have two beautiful children. Maria was very encouraging and welcoming. Thank you for always greeting us so warmly and making this journey effortless!
    Aug 12, 2024
    We wanted a standard fertility assessment. As we had read, this would involve blood tests followed by semen analysis, and we were also considering possible genetic testing. We hoped the doctor would offer more insight, as Thomson Medical requires a consultation before testing. We arrived with great curiosity, openness, and genuine excitement as we considered trying to conceive, but we were deeply disappointed by the lack of care and clarity and by the assumptions made throughout the experience. 1) The doctor was texting. She did not look up at all, mumbled something, and continued texting without making eye contact or apologizing. We assumed she had had a long day, although this was unsettling. When she finally looked up, I smiled. 2) We registered as a couple, and reception knew this. However, I, the wife, was the only person the doctor addressed. I did not think much of it at the time, but after the consultation I felt overwhelmed, as though I alone was responsible because the conversation had been directed solely at me. Later I realized the receptionist had put only my personal details and label on the invoice and the doctor's paperwork. Why? Before we entered, a nurse had asked both my husband and me to verify our personal details as patients. 3) She spoke continuously about her own views without asking what we wanted to know or about our current circumstances, then questioned us very abruptly. She made many assumptions about us as patients and as a couple. "Trying or not trying? Trying or not trying?" "When was the last time you tried?" Why could she not simply ask when we last had sex or intercourse? When I answered "often/recently" and said I had not tracked it, she scoffed as though I were foolish, returned to her chart, and again went on about a mechanical approach. I tried to nod and smile and stay composed, although the volume of information she piled on us and the way she made something joyful feel mechanical and dull made me feel sick. Continued in the screenshots below.
    Feb 28, 2024
    The place is clean and efficient, and in my experience the doctors were skilled at addressing my problem. However, if you want a gentler trying-to-conceive journey, that was not my experience. Several times, even after procedures, staff shouted at me or raised their voices, though not all of them. A notice says not to abuse staff, but ironically patients are abused. If you are thick-skinned and can endure it, I think the medical treatment is effective.
    Mar 6, 2024
    Very professional and helpful.
    Mar 8, 2024
    May 13, 2024
    This doctor was so insensitive about my daughter's condition. She had the nerve to tell my daughter that her uterus was diseased, knowing how difficult her journey to have a child has been, with no tact or compassion. After seeing her cry, she had the nerve to ask, 'Are you okay?' You are a terrible doctor.
    Jun 22, 2024
    Our appointment was at 9:20 a.m. We arrived at 8:45. It is now 10:30, and there is still one patient ahead of us. I suppose that is life. Be warned: time management is terrible. We only came for a couple's fertility screening.

    Frequently Asked Questions About Thomson Fertility Centre (Paragon), Singapore

    Where is the clinic located?

    The clinic is located at Paragon Medical Centre, 290 Orchard Road, #19-01, accessible via Lift Lobby F, Singapore 238859.

    How can I contact the clinic?

    Call +65 6252 7766 or visit thomsonfertility.com.sg for more information.

    What assisted reproductive technologies does the clinic specialize in?

    The clinic specializes in third-generation IVF (PGT), meaning preimplantation genetic testing.

    These answers were reviewed by the LinkedIVF editorial team using public clinic information and patient reviews.

    Free Fertility Advisor Support

    Our caring team will support you throughout the process.
    Get Free Information Help

    Clinic Appointment

    Please complete the form so we can provide the best support and help you begin your journey to parenthood.

    We Will Contact You Soon

    Enter your details and we will contact you as soon as possible.
    • Preimplantation Genetic Testing and IVF
      Donor Egg or Sperm IVF
      Third-Party Reproduction Information (Subject to Local Law)
      Other