確認済み
医師紹介
Dr. Tee Swi Peng
鄭瑞平医師
● Dr. TeeはMetroの主任医療専門家・顧問、マレーシア生殖補助医療協会会長、英国王立産婦人科医師会会員を務める、マレーシア有数の生殖医療専門医です。生殖補助医療分野で20年以上の経験があります。
1999年、マレーシアのクランにMetro（美都）生殖補助医療センターを設立し、2000年には初めて体外受精で生まれたお子さまを迎えました。Dr. Tee率いるMetro生殖医療チームは、体外受精の臨床診療および関連研究に継続して取り組んでおり、その成功率は欧米や日本などの先進国にも引けを取りません。これまでに担当した患者の中には、46歳で体外受精により自身の卵子で妊娠に成功した方もいます。この高齢での自卵妊娠による体外受精治療は世界記録を樹立し、現在でも世界でわずか三例しかない高齢妊娠の成功例の一つです。
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場所と営業時間
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メトロIVF不妊治療センター（マレーシア）
- 生殖医療
- Obstetrics and Gynecology
営業時間：08: 30～21: 00
「子どもを望むすべてのご夫婦に、心からおすすめします。私たちの夢をかなえてくれました。Metroに出会うまで、結婚してから約10年間、子どもを授かることができませんでした。病院と医師の皆さまに、深く感謝しています。」
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2023年8月9日
Customer service handled my inquiry very poorly, with extensive miscommunication. Worst of all, there is only 1 contact number, making escalation difficult.
2024年8月15日
The front desk staff had a poor attitude, and customer service handled my inquiries very badly, with a great deal of miscommunication. The appointment was scheduled 1-2 weeks in advance, but no one reminded me or told me the doctor would be away that week. Only after I arrived did they find another doctor to examine me. Customer service was unfriendly and seemed unfamiliar with the patient's information in the system. They kept asking pointless questions even though the answers were already in WhatsApp.
Please improve the staff's attitude and professionalism.
I hope everything improves after this.
R
Ramachandran
2年前
2024年10月16日
The admin and receptionist are very rude. Their name is Lily and Maria. Management should have take wise decision before hire employees for their positions. First they, not listen to me what I am trying to say. They used improper words such as Vaaye moodu.
I would like to know from this hospital. Only the passion can talk for them. What if they are suffering in pain, do you still want them to speak with you.
I came to your hospital by my fren recommendation. I am regretting now why I came there for an illness.
None of staff didn't understand the issue and making up big issues.
1. Management shud appoint them for anger management control
2. Send them for receptionist basic classes
3. Listen first, talk politely whatever client bring up.
I want reply from management. If not I bring up this matter in SM.
Tq
2024年10月13日
Do not trust the positive reviews. They only want to get a discount.
Appointments are meaningless; you still have to wait like a walk-in patient. I do not mind waiting, but shouldn't you at least have a record for people with appointments? They say one thing on WhatsApp, then know nothing when you arrive.
I had to explain everything again and wait a long time while the staff verified it with the staff member I contacted on WhatsApp. I know we still have to wait, but even government appointments in KK have records, weiii. The receptionist and nurses at the counter on the 1st floor were not friendly or helpful at all.
The receptionist did not even know anything about the appointment. She kept asking about things that should have been checked in their own WhatsApp and records. A waste of time.
I came here with a referral from another clinic for scans and tests because they did not have the equipment. If I had a choice, I would definitely never come here again.
Edit: Worst clinic ever. I went yesterday and the staff said the test results would be sent through WhatsApp after 2 hours. I still have not heard from you, and even the WhatsApp message only has one check mark.
H
Hang Molek
2年前
2024年12月12日
My experience at this fertility clinic, especially with Dr. Gayathri, was very disappointing. Unfortunately, I found her approach lacking in professionalism and empathy. She did not take the time to explain the procedure beforehand, leaving me unprepared and in considerable discomfort. When I said I was in pain, no attempt was made to comfort me or adjust the procedure. Instead of acknowledging my concerns, Dr. Gayathri continued the procedure and left immediately afterward without providing any aftercare instructions or follow-up.
As a patient seeking care and support during a challenging time, I was deeply disappointed by the lack of communication, reassurance, and empathy. I strongly encourage the clinic to ensure its staff maintain a higher standard of patient care, particularly in such sensitive and potentially painful situations.
K
2024年10月18日
I am very grateful to Dr. Prakash for serving as my obstetrician throughout my pregnancy and delivery. Patients can speak with him freely and express their concerns. He guided us very well through the issues we were concerned about, which kept us confident throughout the journey. Whenever we needed his support, he was always reachable by phone. The nurses at Metro were always there to help and support us, especially Jeevani and Maria. Thank you to the entire nursing team for caring for me during delivery.
N
2025年6月25日
Thank God I decided to have my hysterosalpingogram (HSG) with Dr. Afida nearby. The HSG went well and was painless. The staff and doctor were friendly. The important thing is to relax and follow the doctor's instructions. This is the best clinic in Metro, and I hope it brings hope to my husband and me. Thank you.
S
2025年6月14日
My treatment experience with Dr. Prakash was very pleasant; he is an excellent doctor. A friend recommended that I consult Dr. Prakash about irregular periods. He is kind, gentle, and efficient. He explains everything clearly so patients understand their health. He is always happy to answer questions and address concerns. My husband and I are very satisfied, and his positive attitude gives patients motivation and hope. This is my honest review; no Metro IVF Klang staff member asked me to write it, and I received no discount for it. Thank you!
N
Nurul Ain Nordin
1年前
2025年6月12日
Everything went smoothly! The receptionist, assistant, nurses, and Dr. Prakash were all very kind and helpful during my hysterosalpingogram (HSG).
A
Ashikin Zaili
1年前
2025年5月9日
We visited Metro IVF Klang for a fertility assessment and were very impressed with Dr. Afida's consultation. Her brief explanation was very informative for us as a TTC couple. As soon as we entered the hospital, a very helpful guide was standing at the entrance. She was polite, soft-spoken, and kind, but I wish she could sit down because standing all day waiting for guests must be tiring. I hope management allows her to sit while waiting for clients/guests. Overall, we were very satisfied and will return 😊 Thank you very much, Metro IVF Klang 🌟
2025年4月11日
Edit: They called and apologized for the delay and everything that happened. I appreciate the attention and explanation. It does not change the fact that my entire day's plans were ruined, but I appreciate that they treated this as constructive criticism and an opportunity to improve, since most places would not. I therefore changed my rating voluntarily because I genuinely appreciate the effort.
Thank you again, Metro IVF.
——
What is the point of an appointment if it is not honored? My appointment was at 2:30 p.m. I arrived around 2:10 as advised but waited until about 3:30 to register. At 4 p.m., I was still waiting for the doctor to begin the procedure, except by then I was half undressed on the operating table. They might as well have scheduled the appointment for 4 p.m.; our plans were delayed. The nurses and X-ray team were very kind, but my time was wasted and I was very disappointed. Even a government hospital would not do this. Disappointing 💀
2025年7月21日
Poor experience...
My questions were not answered professionally.
No prices were provided—the advertised price was only RM250, but we ultimately paid nearly RM1000 and felt deceived.
The doctor was not gentle during insertion 🥹
It was not very busy, but we waited a long time to pay.
The doctor did not explain the report clearly and pressured us to undergo VIF.
No appointment is needed, but even with one, the wait is about 1 hour...
Finally, we wanted our report, but months passed without them asking us to collect it. They simply kept asking us to repeat the test 😮
2025年10月1日
The nurses' station was unattended, and I waited here for about 30 minutes.
E
Eunice HaiTun
8か月前
2025年12月29日
I had an excellent experience at Metro Klang.
My doctor was Dr. Prakash, and I felt relaxed throughout my pregnancy without any stress or unpleasantness. Dr. Prakash is very open-minded and brings positive energy. At every prenatal appointment at Metro Klang, I felt relaxed, without stress or negativity.
The nurses were polite and always brought positive energy to patients. During prenatal visits and after delivery, they reassured patients, helping them recover more quickly and maintain a positive mindset. ❤️
2025年12月29日
Thanks to Dr Prakash and all the nurses 🥰
I had a good pregnancy and delivery experience with Metro, especially with Dr Prakash 🙆🏻♀️
S
Suresh Ellapan
9か月前
2025年12月15日
The environment is clean and very well maintained.
Dr. Prakash is an excellent doctor. I was initially uncertain, but he was very attentive, thoughtful, and willing to listen, which immediately reassured me. He is also thorough and experienced.
Nurse Ms. Anis was extremely helpful. I contacted her about a medical certificate I had missed, and she resolved the issue almost immediately. She deserves high praise.
However, when I called another nurse that day about the certificate I had forgotten and explained that I had a flight that evening, I was told I needed to come in person. In this day and age, this could perhaps be handled more efficiently. I acknowledge that forgetting it was my mistake, but if I had been in town, I certainly would have gone in person.
M
Michael John
6か月前
2026年2月28日
I drove nearly two hours just to collect a report that could have been sent through WhatsApp. I asked whether I needed to pick it up in person, and they said I had to come to the clinic. Very disappointing. I would never recommend them, and the prices are outrageously high.
無料の生殖医療相談サポート
担当チームが一貫してサポートします。
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20年以上の経験
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英語、中国語（標準語）
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英国王立産婦人科医協会会員
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対面サポート
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クリニックの住所
32-38、Jalan Pasar、18地区、クラン 41400、セランゴール州、マレーシア
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