RMA Houston、米国

I am extremely disappointed with my experience trying to schedule monitoring at RMA. I am currently undergoing fertility treatment at a clinic in New York and temporarily staying in Houston. My doctor ordered bloodwork and an ultrasound and instructed me to undergo monitoring on Saturday to confirm ovulation. Because fertility treatment is time-sensitive, I called RMA on Thursday to ask whether they could schedule an appointment. The representative took all of my information, asked detailed questions about my situation, and told me the clinical team would review my request and respond as soon as possible. I never received a call. When I contacted RMA myself, the representative who answered was dismissive and told me that RMA does not offer Saturday appointments. I was disappointed not only by the answer, but by the entire process. If a Saturday appointment was never possible, why collect all of my information? Why tell me that the clinical team would review my case and follow up? I should have received a prompt answer, but instead I wasted valuable time waiting for a call that never came and ultimately had to follow up myself. What is most surprising is that this is a fertility clinic. Fertility treatment follows biological timing, not business hours. Ovulation, bloodwork, and monitoring do not occur only from Monday through Friday. Refusing to provide Saturday monitoring, without even clearly disclosing this limitation in advance, creates unnecessary stress for patients who are already emotionally strained and facing time-sensitive treatment. Patients deserve clear communication, timely follow-up, and a full understanding of the urgency involved in fertility care.

I will always be grateful to RMA! Everyone, from the front desk to the doctors, was extremely supportive and kind. Dr. Hurlihy and nurse Dee are wonderful! I also had the pleasure of meeting Dr. Juneau, who was equally kind and approachable. They responded very promptly through the portal and always answered my questions quickly. Every time I entered the clinic, the receptionists recognized me and checked me in immediately! The wait was also always short. Most of the time, my entire visit was completed within 20 minutes! They truly treat every patient as an individual, not just a number. I will always be grateful to them for helping me build my family.

The doctors are caring and highly educated during the brief time you have with them before they are rushed to the next appointment. Not once did I leave an appointment confident about the next step or what the overall journey would involve. The administrative and clinical processes surrounding each appointment were handled by undertrained, disconnected staff, resulting in very poor follow-up, missed steps, incorrect charges, billing problems, long waits in the waiting room, off-putting comments from the front desk, a terrible app experience, and 3/4 weeks to transfer records. Overall, patients are left to advocate for themselves. I did not feel like a patient; I felt like I was merely being herded along.

My husband and I underwent IVF treatment with Dr. Juno and had an excellent experience at RMA. What impressed us most was the clinic's boutique approach to care. I never felt like just another patient. Dr. Juno was warm, kind, and attentive, always answering our questions patiently and making us feel fully supported. The entire RMA team was welcoming, organized, and genuinely invested in our treatment. We are incredibly grateful for our experience and highly recommend RMA to anyone considering fertility treatment.

We cannot say enough wonderful things about Dr. Herlihy and her incredible team. From our very first appointment until now, we have felt supported, cared for, and genuinely valued at every step of a very difficult journey. We would not be where we are today without Dr. Herlihy!

We live out of state. After experiencing problems at our local clinic, we decided to look elsewhere, and we are so glad we found RMA Houston! Our experience working with them was excellent. Dr. Herlihy and the entire staff were supportive, kind, and happy to answer every question. We recommend them 100%.

I had an excellent experience at this fertility clinic and felt fully supported at every step. The entire team was professional, communicative, thorough, and responsive. Every question was answered quickly, usually the same day, which made me feel very reassured throughout the process. The clinic is very clean, organized, and efficient, with minimal wait times. The front desk staff was always courteous and welcoming. Communication was consistently clear, so I always knew what to expect next. Special thanks to Eleni for providing a comprehensive and thoughtful initial consultation. She immediately put me at ease and made me feel that everything was under control. She supported me tremendously throughout the process, providing information promptly and patiently answering my many questions! The laboratory staff also deserve recognition. They were caring and did everything possible to minimize my discomfort during testing! Most importantly, knowing that I could reach them with one phone call if an urgent or important issue arose gave me great peace of mind. They were warm, professional, and genuine and made what could have been a stressful pregnancy much easier. We even shared plenty of laughs during visits! I highly recommend Dr. Herlihy and her entire medical team! I recently graduated from their clinic, and my husband and I are expecting our baby this fall, all thanks to RMA HTX! 🤍

The RMA team is knowledgeable and kind. They helped my husband and me through our fertility journey. Dr. Herlihy patiently answered every question, remained open to our thoughts and opinions, and made the whole process enjoyable. We are now expecting our first daughter in July! I highly recommend this clinic!

The medical team at RMA Houston is amazing! They were kind, professional, and patient throughout the entire process. From my OB-GYN's referral to RMA through the successful pregnancy, they made the journey so easy and smooth. RMA will always be my first choice for fertility treatment. Eleni is passionate about her work and will do everything possible to work with and support you!

RMA has been such a blessing to our family. From the moment you walk in, you notice the beautiful setting and the warm, friendly staff. I am incredibly grateful to Eleni for helping us add another baby to our family. Every interaction and communication was attentive and detailed. You feel valued here, everyone is extremely helpful, and the information is thorough. They have truly been a blessing, and I highly recommend Eleni and RMA! Trust them, and you will find answers and build your family. You will not regret it.

I am sitting beside my precious daughter, who is now 4 weeks old! I sincerely thank RMA. Dr. Herlihy and all the nurses and embryologists changed our lives. In December 2024, while in my 30s and after about 18 months of trying naturally, I found RMA. They quickly arranged testing, including bloodwork, HSG, ultrasound, and genetic testing, and we decided on one IVF cycle. At age 35, my AMH was 1.36, with an antral follicle count of only 4 on the left and 2 on the right, plus a blocked left fallopian tube. I nearly always ovulated on the left, where the egg could not pass. I had my first egg retrieval in May 2025 and my only embryo transfer to date on July 7, 2025, leading to our beautiful daughter! I am very grateful for Dr. Herlihy’s knowledge and expertise. She communicated clearly, set realistic expectations, and thoroughly explained medications and monitoring. She did not offer false hope. We were fortunate: only one egg was retrieved and one embryo transferred, and we are profoundly grateful. We will return next year to transfer another embryo.

Infertility is a difficult road, and RMA is exactly who you want beside you. I struggled for years and sought care at a highly regarded Houston clinic, which I will not name. There, care felt impersonal, and in interactions and treatment I felt like just another patient. I spent tens of thousands of dollars without success. I then chose RMA and am so glad I did. They are outstanding, warm, and caring. The receptionist even remembered my name, which is rare at a clinic. More importantly, their doctors are excellent. My doctor, Dr. Juneau, is an angel. After one IVF cycle, we had many healthy embryos and conceived our daughter, now 9 months old. During the process, Dr. Juneau also found an unrelated health issue that could have become life-threatening if untreated and might otherwise have remained undetected for decades. RMA understands how long and difficult infertility can be. They support you in every way and do all they can to help you succeed. I am so glad I found them. They gave me the world’s most precious gift: my daughter.

We worked with the RMA team for nearly a year, and I cannot praise them enough. From reception and medical assistants to nurses, especially Dr. Juneau and Dr. Herlihy, everyone in the office was wonderful. They were kind, thoughtful, and funny! We are deeply grateful for the team’s support throughout our journey, and transferring back to my regular OB-GYN brought mixed emotions. I sincerely recommend RMA to everyone.

I am incredibly grateful for the care we received at RMA! My OB-GYN referred me after discussing fertility concerns, and from the first visit they showed tremendous compassion, knowledge, and reassurance. Dr. Herlihy and Eleni were especially outstanding. They patiently answered every question and made both my husband and me feel valued. We ultimately chose intrauterine insemination (IUI), and thanks to RMA, we now have a beautiful 5-month-old daughter. I strongly recommend RMA to anyone considering fertility treatment.

I had a great experience at this fertility clinic. The doctors are incredibly kind and take time to listen, which made me feel comfortable and cared for throughout the process. The staff are also amazing: helpful, friendly, and always welcoming. Thanks to their support, I had the baby I always dreamed of. My little girl is healthy, beautiful, and means everything to me. I am so grateful to this entire team for everything they did. I highly recommend this clinic to anyone on a fertility journey 🤍

I truly highly recommend RMA! Dr. Herlihy, the nurses, and all the staff were wonderful. From our first appointment through graduation, our experience was excellent. Communication among the doctors and nurses was always prompt, and no question went unanswered. During more than two years of trying to conceive, Dr. Herlihy gave us hope, and now we are pregnant through IVF. I highly recommend RMA to other prospective mothers experiencing infertility!

I highly recommend Dr. Herlihy, Dr. Juno, and the RMA Houston team. Without question, they are the finest doctors and medical team I have encountered. When I first learned I was infertile, I visited several other well-known fertility clinics in Houston. Although they had good reputations, something always felt missing. Choosing RMA completely changed our fertility journey and was one of the best decisions we have made. From the first visit, the difference was clear. Staff greeted me by name, sincerely celebrated every step forward, and continually reminded me that they were there to support me. I always felt empowered and involved in every decision, making an overwhelming process feel manageable and hopeful. Dr. Herlihy and Dr. Juno are both outstanding physicians. They were transparent about every option, including treatment plans, expected outcomes, and costs. They helped us make confident decisions without pressure and explained everything patiently and thoroughly, putting us at ease. Every question I asked was answered the same day. I never felt rushed, ignored, or dismissed. I will never forget the day we learned I was pregnant. The entire team celebrated with us and shared genuine joy, making this milestone especially meaningful. It felt like more than medical care; it was a celebration shared with people who had supported us throughout. RMA's medical expertise is unmatched, but their deep compassion truly sets them apart. During one of the hardest periods of our lives, the nurses, coordinators, and staff became people we trusted and relied on. Even after I left the clinic, they continued to check on me and ask about the baby, which touched me deeply. Since finding RMA Houston, I cannot imagine receiving fertility care anywhere else. They will always be an essential part of our family-building journey, and I will remain grateful for their care, expertise, and support. If you are seeking a fertility specialist in Houston who combines excellent medicine, transparency, and genuine compassion, I wholeheartedly recommend RMA Houston.

Dr. Herlihy and the entire RMA team are very thoughtful and attentive. They do everything possible to make the experience smooth and listen carefully to your needs. Highly recommended!

My husband and I had an excellent experience at RMA. We worked especially with Eleni, who was wonderful and always responded promptly to my questions and concerns. RMA is conveniently located, the staff are very kind, and everything runs efficiently—which I greatly appreciate! Thank you, Eleni and RMA!

I was very excited to give this place a shot after reading all the great reviews, unfortunately I haven't received any care. I've spent the last few days trying to get an appointment even drove to the place and no one was able to help. I finally spoke to someone today over the phone and after asking a question I was answered with a rude tone and the girl hung up the phone there was no follow up call which makes me believe she truly did not want to help me. Wish I had a different experience.

Dr. Herlihy is truly an angel sent from heaven. The entire staff/team at RMA Houston is wonderful beyond words. From the smiling receptionists to the doctors and nurses, they all make you feel welcome. They genuinely care about their patients. This was my second fertility clinic; my first experience was a nightmare. RMA Houston put me at ease from the start and truly listened to my concerns. As a woman of color/Black woman, this level of care is priceless. We are incredibly grateful. Thank you, RMA Houston!

Today, I have tears in my eyes but immense joy in my heart, and I thank God for guiding me to the right path. RMA Houston is the best fertility clinic, a clinic that creates miracles. Words cannot express my gratitude. My doctors, Herlihy Nola and Juneau, along with Fatima, Karina, Eleini, Roxana, and Esmeralda, form an amazing team. During this journey filled with uncertainty and emotional highs and lows, they were the best people I could have encountered. They gave me security and confidence that everything would be all right. I recommend RMA Houston to anyone seeking a clinic. Regardless of your language or nationality, they will treat you like family. This clinic made my dream come true with just one embryo, and I will always be grateful for everything they did for me, although sadly I cannot continue my pregnancy there.

From the beginning of my IVF journey, RMA made me feel seen, respected, and fully cared for. I could not have found a better team!

I definitely recommend this clinic. My first intrauterine insemination (IUI) went smoothly, and my nurse Elena was wonderful! She answered my messages at any time and explained the entire process step by step. I am deeply grateful to the excellent staff. We will definitely return for our second child.

I am so grateful my OB-GYN recommended RMA! Dr. Herlihy and her team are amazing, and words cannot express my gratitude for helping us build our family. From my first day at RMA, everyone—from reception and the blood-draw team to the doctors—made me feel welcome and cared for. If you are facing infertility, I highly recommend RMA! Thank you again for everything. We will definitely return when we are ready for a second baby!

Words cannot express my gratitude to RMA Houston and its entire team! From my first visit, I felt supported, well informed, and genuinely cared for. Every nurse, coordinator, and doctor patiently explained each step and answered all my questions with compassion. IVF was an emotional roller coaster, but the RMA staff, especially Dr. Nola Herlihy, made me feel I was not alone. They supported me through every difficulty, celebrated each milestone, communicated regularly, and did everything possible to keep me comfortable and reassured. Dr. Herlihy is one of the best doctors I have met. I wholeheartedly recommend RMA and Dr. Herlihy to anyone beginning a fertility journey—they have the best team!

Dr. Herlihy and her team were excellent and kind. When the initial protocol did not work, she immediately made the necessary adjustments and communicated throughout the process, making me feel very comfortable and confident in her care. We now have a healthy baby in our arms, all thanks to RMA’s attentive and successful care!

I will always be grateful to Dr. Herlihy and her excellent team for helping me on my path to motherhood. They were all wonderful and understanding. I will return when I am ready for a second child.

I will always be grateful that someone recommended RMA for our fertility journey. Dr. Herlihy and the entire RMA team are amazing. From the first appointment, I felt supported and heard. Their professionalism is unmatched, and they made me feel comfortable at every step. I highly recommend RMA to anyone beginning their own fertility journey!

My husband and I love the entire staff and highly recommend their services 👍❤️ Dr. Nora is an outstanding fertility specialist, and I am grateful that she can continue treating me.

Everyone at RMA is wonderful, especially Dr. Herlihy—I cannot praise her enough! From my first consultation through multiple confirmation ultrasounds for my baby girl, I felt comfortable and at home. They always took time to discuss results, next steps, or simply reassure me about my worries. They did everything possible to avoid wasting time and accommodate my busy schedule. If you are struggling with infertility or simply want to learn more about your reproductive health, this is the clinic for you. I am very grateful for their excellent care.

My wife and I received care here and had an excellent experience!

Recommended services, excellent customer service, and excellent care.

I am extremely grateful to RMA. After consulting two other fertility clinics, I knew RMA was the right choice. They are very organized and communicate smoothly, which I greatly appreciated when choosing fertility treatment. Dr. Herlihy was my primary doctor, and I also had follow-up care with Dr. Juneau. Both were wonderful! If you are looking for a fertility clinic in the Houston area, I highly recommend RMA!

From the moment I entered this clinic, I knew I had come to the right place. Every staff member was wonderful. Everyone greeted me warmly, and every doctor, nurse, phlebotomist, and front desk employee knew my name, which meant a great deal to me. This personal care is essential during such a heartbreaking journey. The doctors were highly knowledgeable and compassionate. I always felt I was receiving trustworthy care. They took time to explain every step of the process and answered all my questions patiently and thoroughly. Dr. Herlihy managed my entire treatment, and I was also pleased to meet Dr. Juneau once or twice. Both doctors were very kind!! Dr. Herlihy has a mother's warmth, which is especially valuable during IVF. Communication and scheduling were excellent. I could always obtain morning appointments, which was very helpful for my work schedule. Whenever I left a message for my care team, through either the portal or by phone, I received a response within an hour. I never had to worry about completing laboratory tests or ultrasounds on time. Everything was smooth, efficient, and very well coordinated. The clinic itself feels like home: warm, comfortable, and peaceful. Few medical facilities make you feel at ease from the moment you enter, but this clinic truly created that environment. I could not be more grateful to this team. If you are looking for a place where you will be cared for as a whole person rather than just a patient, look no further. I am very grateful that we will welcome our IVF baby at the end of the year. Highly recommended!

My wife and I are deeply grateful to Dr. Herlihy, Eleni, Diedra, and the rest of the support team for their attentive care. From beginning to end, the experience was exceptional. Every staff member maintained a high level of professionalism, but what impressed us most was their genuine communication and deeply human care, which brought warmth and meaning to the entire treatment process. Dr. Herlihy took time to understand our previous fertility experiences and created an educational, supportive, and caring environment. Her knowledge and empathy gave us complete confidence in her. Trust her and her team—they are outstanding. Eleni was very kind and complemented Dr. Herlihy perfectly. Their thoughtful, collaborative approach to care was inspiring. Diedra was our exceptionally kind nurse and was always attentive and thorough. She responded promptly, addressed our concerns warmly, and made us feel genuinely valued and heard. Everyone we met—from the receptionists and phlebotomists to Dr. Herlihy—was cheering us on. As an LGBTQ+ couple, that unwavering support meant a great deal to us. We could not be more grateful to this team. If you are considering where to begin your fertility journey, look no further. You will receive attentive care, comprehensive information, and feel deeply grateful that you chose this clinic... This sounds like an advertisement. I promise I am a real person, haha. - Love the Spears!

We are extremely grateful to Dr. Herlihy, Dr. Juneau, and the entire RMA Houston staff for their support and expert guidance during our fertility treatment. We found RMA Houston's approach to patient care distinctive because a doctor was present at every visit, allowing us to build rapport and trust during a very vulnerable time. We also appreciated their evidence-based approach and the realistic expectations they established from the beginning. We feel fortunate to have found RMA Houston and highly recommend it to anyone seeking fertility care!

Terrible customer service. 10/10 do not recommend.

Words cannot express how grateful I am to the RMA Houston team or how fortunate we feel to have had them involved in our treatment. My husband and I had been trying to conceive for several years without success. My OB-GYN referred us to RMA, and the outcome was excellent. We chose Dr. Herlihy, and I liked her from our first appointment. She explained the entire process in great detail and guided us through different treatment options based on test results. This gave me confidence that regardless of certain results, if plan A was not ideal, we would move to plan B or develop plan C. I completely trusted Dr. Herlihy and her team, and now our greatest dream is about to come true. I underwent IUI and am now 20 weeks pregnant, expecting a baby boy. Thank you to Dr. Herlihy and the entire team for their expertise, care, and attention. I recommend RMA Houston to anyone experiencing fertility problems. I assure you that you will leave the clinic informed and with an action plan. If I could, I would give them countless stars. P.S. The clinic is beautiful, and every staff member is very attentive. They always address you by name, are knowledgeable, and make you feel like their top priority.

We had an excellent experience with Dr. Herlihy. She is highly skilled and attentive. Her team was equally impressive—warm, welcoming, and helpful throughout our care. We highly recommend Dr. Herlihy and her team.