クリニック詳細
Joint Base Lewis-McChordにあるMadigan Army Medical Centerは、ワシントン州とカリフォルニア州の陸軍医療施設ネットワークで、100,000人を超える現役軍人、その家族、退役軍人に医療を提供しています。戦傷者向けの臨時病院として1944年に開設されて以来、Madiganは、一般的な内科・外科診療、患者中心の成人・小児プライマリケア、24時間救急部門、専門診療、メンタルヘルス、ウェルネスサービスなどを提供する三次医療センターへと発展しました。Madiganは、安全で質の高いケアを提供する主要な戦力投射基盤、比類のない教育施設、最先端の研究基盤、1944年以来の即応・展開医療のリーダー、そして地域のパートナーであることを誇りにしています。
米陸軍で二番目に大きく、最も先進的な医療センターの一つであるMadiganは、陸軍医療において指定されたLevel II外傷センター二施設の一つであり、ワシントン州にある四つの外傷センターの一つです。1990年代後半、MadiganはSt. Joseph Medical CenterおよびTacoma General Hospitalとともに、Tacoma Trauma Trustと呼ばれる独自の連携を開始しました。これは、Joint Base Lewis-McChord外の非受益者外傷患者に医療を提供するものです。
Madiganには約220床の入院病床があり、緊急事態を含む緊急需要の期間には、300人を超える入院患者を受け入れられるよう拡張できます。外来患者は病院のメディカルモール複合施設で診療を受け、年間約百万件の受診に対応しています。Madiganでは毎日、45件を超える手術を行い、約4,000件の処方箋を調剤し、8人の赤ちゃんを取り上げています。
優れた教育施設と現代的な研究基盤としての評価を維持するため、Madiganは充実した卒後医学教育・看護教育プログラムも提供しています。Madiganの卒後医学教育プログラムに参加する医師、看護師、医学生は、州および全国の試験で一貫して90thパーセンタイルの成績を収めています。MadiganのAndersen Simulation Centerは、毎年何千人もの医師、看護師、医療従事者を訓練しており、米国外科学会の認定を受けた国防総省初の教育機関でした。
Madiganでは、Phase IからPhase IVまでのあらゆる臨床試験も実施し、医療介入の安全性と有効性に関する重要なデータを収集しています。
MadiganはDefense Health Agencyの一部です。Puget Sound地域では、陸軍、海軍、空軍の医療施設が統合的に連携し、ワシントン州西部の284,000人を超えるTRICARE受益者にサービスを提供しています。パートナーには、Madigan Army Medical Center、Naval Hospital Bremerton、Naval Health Clinic Oak Harbor、空軍の62nd Medical Squadronが含まれます。Puget Sound市場の軍医療施設は、TRICAREパートナー、退役軍人省病院、その他の連邦医療機関、民間の教育病院・医学部、その他の医療パートナーと協力しています。
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Madigan Army Medical Center、米国
サイト内総合評価
55件の評価
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Tommy Pauly
3か月前
2026年6月13日
That time when my nosy daughter had eye surgery many years ago. It feels like such a long time ago 😃 She is now 40 years old.
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Falak McFarland
2か月前
2026年6月17日
For various reasons—my husband is serving in the military—I had to go to the emergency room alone. There, I felt well cared for, safe, and reassured. Although the wait is always long and can take an entire day, they do their best to work as efficiently as possible. I have tremendous respect and gratitude for my care team and all the staff, who gave every patient the attention, care, and time they deserved despite the overcrowded emergency room. 🩵
2026年6月24日
The worst hospital I have ever seen! I had back surgery a few months ago and am now experiencing severe back pain. I went to the emergency room, but they kept passing me around and said I was not a priority. Yet I was the only patient in 10/10 pain, using crutches, and barely able to move!
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Michael Allen
2か月前
2026年6月24日
A complete waste of time! I previously had back surgery and am due for another operation in a month. At 1 p.m., I was in excruciating pain (10/10) and went to the emergency room. I waited 3 hours before being placed in a temporary room, if I can even call it that, with no bed and only a chair, making it impossible to lie down comfortably. I finally saw a doctor for about 3 minutes and explained my situation, but then no one attended to me again. Another hour passed, and I did not leave until 5 p.m.! 4 full hours, and I received nothing!! This emergency room is a joke!!!
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Tifanny Rosy
4か月前
2026年4月24日
I would like to share my experience at Madigan Army Medical Center, especially with its midwifery services. Although I noticed some negative reviews about the medical center overall, my experience, particularly with the midwives, was excellent.
Because a nonstress test showed elevated blood pressure, I was admitted to labor and delivery one day before my scheduled induction and stayed for seven days. From the moment I arrived, I felt supported, heard, and genuinely cared for. I was encouraged to let labor progress naturally. Although my birth plan did not unfold exactly as expected, I never felt rushed or dismissed. My wishes were respected and considered throughout the process.
Even on days when staffing was limited and the patient volume was clearly high, every healthcare professional I encountered remained exceptionally professional and compassionate. Each person who entered my room took time to ask about my birth plan, answer my questions, provide expert medical guidance, and make sure I felt confident in my decisions. This consistency of care was invaluable during such an important and vulnerable time.
Before delivery, I also attended the CenteringPregnancy classes offered by the midwifery service, which were extremely valuable. The program provided a comprehensive approach to care, combining education about pregnancy, labor, and postpartum care with routine monthly checks of weight, blood pressure, and fetal heart rate. The midwives created an informative and engaging environment, anticipating our questions through interactive discussions, icebreakers, and hands-on infant care training. This made me feel prepared, empowered, and closely connected with the group.
Overall, my experience with maternity care at Madigan, especially with the midwifery team, was outstanding. I felt supported medically, emotionally, and personally. I am deeply grateful for the care I received and would recommend JBLM Army Medical Center without hesitation to any expectant mother living on base.
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LARRY ROSE
5か月前
2026年3月21日
I have been waiting my whole life to go to this place and cannot wait for my visit. I hope they accept me and treat my conditions. I have bladder cancer and kidney stones and have lost 150 pounds (about 68 kg). I went from 295 pounds (about 134 kg) to 250 pounds (about 113 kg) and am 60 pounds (about 27 kg) below my normal weight because I cannot afford food. My pulmonologist says I should weigh 210 pounds (about 95 kg), but I now weigh only 150 pounds (about 68 kg). I saw my pulmonologist today, and he said I would die if I did not stop smoking, but I refuse to quit. Please help me.
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Diavonte DeGrace
5か月前
2026年3月26日
My wife repeatedly had problems getting blood drawn. She called but no one answered. She faxed the order several times to the number they provided, but they claimed not to have it. She went in person several times to resolve the issue and showed them the order from her outside doctor, but they said it was insufficient and had to be called or faxed in. She had to reschedule and find an outside location for the blood draw, and I am unsure whether insurance will cover it without a referral. I now understand why Madigan has such poor reviews.
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Amauria Rainey
6か月前
2026年2月20日
I scheduled an appointment to pick up medication and drove 30 minutes to the designated location, only to find that no appointment existed. I then waited more than an hour at the pharmacy to receive the medication and was told I would have to wait another four days because I had not received an activation text.
This experience was extremely frustrating and disappointing. As an organization serving military members and their families, I expected better communication and coordination.
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Steve Terry
6か月前
2026年2月28日
I want to take this opportunity to express my gratitude to the entire staff at Madigan Army Medical Center. Their consistent dedication and professionalism are unmatched. Today, I especially want to mention Dr. Tooton, who was temporarily working in the pediatric clinic. The care and thoughtfulness shown this morning were deeply moving. I could give many more examples of similar care we have received, but today I simply want to say... thank you to all the wonderful people who work there!
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K W Atterbury
7か月前
2026年2月3日
I and my eligible family members are patients here, and we have consistently received competent to excellent care. If anyone considers me biased, I apologize; everyone is entitled to an opinion, including me. Some reviews seem one-sided because they contain inaccurate information. To clarify, some posts may imply that Madigan Medical Center is their only option, but no one is forced to use Madigan's doctors or services. Many people who claim to have received poor or substandard care keep returning for the same services. Why continue accepting care you consider inadequate? They would rather receive any service at Madigan at no personal cost than visit a nonmilitary facility where they could receive care but would have to pay. If Madigan's services do not suit you, please find another appropriate facility. Seek care from a provider you believe is worthy of you and your family. But in fairness, if you repeatedly choose a clinic, you should not keep complaining about its service.
Again, this is only my personal opinion as a patient.
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David Duncan
7か月前
2026年1月20日
This is a military-affiliated clinic. I am glad it is here so I do not have to go to Madigan. The staff are wonderful and very helpful.
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Lost Nomad
7か月前
2026年1月25日
I was dismissed on my very first visit ever to Madigan. It was also my last. I’m active duty and don’t have any other options, but I will die before I will ever step foot in Madigan ever again. They insist that you go to them instead of off base and they minimize everything to the point it’s not worth your time.
2025年12月15日
I was forcibly taken to the sixth floor after refusing further evaluation ordered by my commander. One staff member said they could not force me to go if I did not consent. After three or four hours in the emergency room, I said I would rather be arrested and tried to quietly pass other staff members who wanted me involuntarily admitted. I was still roughly lifted and restrained to a bed. While administering a sedative, a healthcare worker pressed her elbow against my genital area for leverage while restraining my legs. The staff member who had assured me I would not have to go if I refused later returned to apologize while I was slurring my speech and limping. She had not known I was active-duty military or that she lacked the authority to refuse me. The next day, a healthcare worker on the sixth floor apologized and said he was sorry and that their organization did not conduct this kind of “business.” I tried to report it directly without going through Veterans Affairs, but coworkers and another agency told me I had to use available resources to report it. The clinical notes also felt manipulative and placed all the blame on me.
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Kei Carson
9か月前
2025年12月17日
The care my family and I have received over the past ten years has been terrible.
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Angelo Ramento
8か月前
2025年12月26日
Madigan Army Medical Center—Infertility Treatment Experience
My wife and I underwent two years of infertility treatment at Madigan Army Medical Center. Looking back, those two years were completely wasted because of systemic shortcomings and a lack of genuine diagnostic effort.
At Madigan, treatment felt entirely routine: repeat the same process and tests, and if they failed, simply shrug and label it “unexplained infertility.” There was no urgency, concern, or meaningful effort to determine why treatment was failing. It felt less like patient-centered care and more like going through the motions to satisfy training requirements.
We later transferred to a private fertility clinic in Kirkland that truly specializes in infertility, and everything changed immediately. Instead of repeating failed processes, they investigated deeply, asked better questions, performed targeted diagnostics, and treated us as individuals rather than cases.
The result? My wife is now pregnant.
This outcome painfully demonstrates that Madigan's infertility care was not only inadequate, but unable to help couples who genuinely need answers. Calling a condition “unexplained” should begin a deeper investigation, not excuse giving up.
Madigan may function well as a teaching hospital, but it does so at the expense of patients who need experienced specialists, continuity, and accountability. In infertility care—where time, age, and emotional burden all matter—Madigan failed us completely.
If you are experiencing infertility and have another option, seek care elsewhere immediately. Our two years at Madigan cost us time we can never recover.
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O Williams
8か月前
2025年12月31日
Absolutely the worst pharmacy program I have encountered. They truly treat you like a number rather than a patient.
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Anne Almeda
9か月前
2025年12月1日
A complete mess. They simply do not care. They are cold, lack empathy, and know little about complex medical conditions. Do not bother contacting patient advocacy. There is absolutely no accountability.
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Karla Santana
9か月前
2025年12月9日
I delivered my second baby here by cesarean section and also had gallbladder removal surgery in the same month. Honestly, I was very satisfied with everything. They explained the procedures and precautions very clearly, and I have no complaints.
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Yunuen Avitia
10か月前
2025年11月9日
Three years ago, after several suicide attempts, I was admitted to North 5. Dr. Green was not helpful at first. I struggled to make eye contact, but she did not understand and thought I avoided looking at her because I believed there was something on her face. It was actually due to my anxiety and various traumas, though I never told them about those. Singing karaoke with the nurses was enjoyable, however.
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Sebastian Byers
11か月前
2025年10月4日
Terrible. They never answer the phone. I was later told the nurse had left for the day and was supposed to pass along a message from the doctor. I will file a pediatric complaint with ICE.
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Sidney Dampier
11か月前
2025年10月13日
The emergency room does not want you there, looks down on you, and becomes angry.
2025年10月14日
Our two children received treatment at this medical facility 17 or 18 years ago. The staff were excellent, the facility was very clean, and everyone was very helpful.
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Grace Kallen
12か月前
2025年9月10日
On 4/13, I went to the emergency room because of heavy bleeding during pregnancy and did not feel well... The nurse dismissively laughed at me and said, "You know this is normal, right?" That night, I had emergency surgery for an ectopic pregnancy. It was the worst experience I have ever had. The obstetricians and gynecologists were all very kind when they arrived. But the emergency room nurse was extremely dismissive... She told another nurse not to start an IV because "she will be coming soon."
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The Boat Club
12か月前
2025年9月14日
Patients, please be aware that the sixth floor is currently being used to house patients with dementia and post-traumatic stress disorder (PTSD) who appear very violent and should be in a psychiatric hospital. I personally saw a patient come out of a room holding something resembling a blade and ultimately had to be restrained by security. On another visit to see my aunt, I saw the same male patient fully dressed, wearing black boots that sounded like tap shoes, walking around with a heavy coffee mug as though he might hit someone. On another occasion, I witnessed this patient, fully dressed, charge at someone as if they were going to attack him with a chair. The man ran into a room and must have locked himself inside. Security and even the police were called. The hospital is acting very irresponsibly. If it truly cared about its other patients, it would not allow this to happen. I have researched dementia patients and the behavior known as "sundowning," which is often dangerous and violent. I believe this man wandering around the hospital poses a danger to himself and other patients. This absolutely should not happen! Good grief, there is a maternity ward here. Transfer this patient to an appropriate hospital immediately.
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Jerry Bourlet
12か月前
2025年9月3日
Terrible hospital, terrible emergency room, terrible experience. It must be among the worst hospital care in the country.
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Cathryn Vickers
1年前
2025年8月26日
Madigan's maternity care is terrible! My daughter was 38 weeks pregnant and was sent from the clinic to triage, where she sat for hours. The maternity doctors and nurses were rude... and completely ignored the clinic's concerns about her high blood pressure...
She is now 39 weeks pregnant... still has high blood pressure, vomits every day, has all kinds of discomfort, and cannot go to the hospital for an evaluation?
This has been a terrible pregnancy experience!
C
Clean it up Now
1年前
2025年8月26日
If you voted for Trump, this is what you get... cuts to military funding and no one caring about you!!!
2025年8月30日
Thank you for wasting my wife's time and money today. She had an appointment, but after waiting an hour, they said she needed to reschedule. Unprofessionalism seems standard here.
2025年7月23日
Wonderful staff and excellent customer service.
There is also plenty of parking.
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Katie Kang
1年前
2025年7月26日
My husband had knee surgery here, and the care team was the best I have ever encountered in a hospital. You truly feel well cared for. They treat you with compassion, professionalism, and a touch of humor, which is exactly what a patient in severe pain needs. Madigan Hospital is wonderful!
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Jaycie Coulter
1年前
2025年7月8日
If I could rate labor and delivery separately, I would give them 10 stars. My delivery experience was incredible, and I am very grateful to the nurses and staff there. However, if I could rate the OB-GYN clinic separately—which I cannot, perhaps because they do not want negative reviews—I would give it the lowest rating. Scheduling is nearly impossible, you cannot call the clinic directly, and you never see the same doctor twice. As a postpartum mother, I truly feel that the clinic does not care about me or any of its patients. I am doing everything possible to obtain a referral to another OB-GYN clinic so I do not have to continue receiving substandard care. Do yourself a favor and seek care elsewhere so you do not feel like just a number to them.
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Ryan Shriner
1年前
2025年7月15日
What is the point of patient advocacy if it only tells patients to complain to ICE? They simply relay the problem back to patients and say they cannot do anything.
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Cindy Medina
2年前
2025年2月28日
This place is a mess.
Here are my main complaints:
MHS GENESIS Portal
Madigan Laboratory
OB/GYN Clinic
MHS GENESIS Portal:
You cannot send a direct message to a specific nurse or PCM with questions.
There is no option to schedule future appointments. If your PCM has no availability that month, you are out of luck and cannot message them about refills or concerns.
You also cannot view future openings to schedule in advance.
Madigan Laboratory:
I had to go several times because they mishandled my lab results.
They recently switched to a new genetic testing provider. I was stuck twice for two different lab orders, but somehow they used my blood to run the same test twice, so I now have duplicate results.
The laboratory technicians all seem stressed and unhappy. They clearly do not get along, and the work environment is tense.
Avoid going around lunchtime. Everyone returns irritable and miserable.
OB/GYN Clinic:
I have barely visited because I refuse to give birth here.
When you have questions, they push the work onto you with very little guidance.
They take a long time to update your records in the MHS portal, and I do not trust that they enter information correctly. Because they must do this manually, expect long delays.
One day, I missed an OB appointment, and somehow someone else’s lab results appeared in my MHS portal beneath my recent results.
Final thoughts:
If possible, obtain approval to use a civilian hospital within your network. You will save yourself a headache.
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Antoinette Moss
2年前
2025年2月21日
The staff at Madigan are extremely racist. I truly hate that, as a person of color, when your body is already struggling, you cannot even receive proper care and respect from those who are supposed to help you. Black men and women are not treated equally even in healthcare, and that is frightening. Imagine your child not receiving proper care because of their skin color. Madigan is disgraceful, and the staff should be ashamed of how they treat and neglect people of color.
Even if you arrive first and have waited for hours, they will care for white patients before you. I pray they experience this disrespect themselves.
M
2025年2月21日
They are all very friendly, and the facility is very clean.
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Kayla McFarland
2年前
2025年2月13日
*Dermatology Center*
The doctor and Nurse Laura were wonderful! I was in and out in under an hour! Nurse Laura had an excellent bedside manner, especially when administering anesthetic medication. I highly recommend these women! :-)
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James Clemons
2年前
2025年2月2日
They saw me quickly when I went in as a patient, which was good. The reason for the two-star review is that they do not seem to take their work seriously. They seem more focused on getting rid of you than addressing your medical problem.
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Adriana Averill
2年前
2025年2月4日
Absolutely terrible! They do not care about patients, especially obstetric patients. The front desk is rude, and they blame you for becoming upset about their poor attitude. I called a supervisor, but no one helped me, and the front desk even had the nerve to argue with me on the phone. I have never in my life been treated so terribly in healthcare, especially by front desk staff. Extremely rude and hostile!
2025年2月7日
I would give no stars if I could. I often wait more than forty minutes before the call disconnects. This is the fourth day I have tried to call the clinic for an appointment. I tried the appointment line, but for some reason they could not help schedule me and said I needed to contact the clinic directly. I have contacted patient advocates, and every time I call they give me a different story, a new number, and a new reason they cannot find me in the system. Registration confirmed that I am in the system. I am about to run out of an important medication, and the patient advocates know this, but everyone still has a different understanding of the situation, and I cannot reach the clinic to make an appointment. I do not know why this place is such a mess.
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Bee Turner
2年前
2025年2月11日
The military hospital is an absolute joke. The doctors are extremely rude and have no compassion. They do not care about you; they only want to get you in and out. They make you feel foolish for seeking help. I will never return. Never in my life has a doctor made me feel bad for bringing my sick child in for an examination.
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クリニックの住所
9040A Jackson Ave, Joint Base Lewis-McChord, WA 98431, 米国
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