Ember Fertility Center（Envita）、米国

Exceptional from start to finish! Highly recommended. We traveled all the way from Puerto Rico to Orange County specifically for this clinic, entirely on a friend's recommendation, and their service far exceeded our expectations. The understanding, care, and personalized attention they provided were truly unmatched. Everyone we met there treated us like a true friend. Dr. Freije was knowledgeable, patient, attentive, and involved throughout the entire process. Our coordinator, Sherri, also went above and beyond to ensure we were always informed and well cared for. I cannot say enough good things about my experience with Ember Fertility, Sherri, and Dr. Freije. If you are looking for high-quality medical care and want to maximize your chances of a successful pregnancy, this is absolutely the place to go!

After several failed intrauterine insemination (IUI) cycles at a well-known fertility clinic in Newport Beach, I felt discouraged, physically and emotionally exhausted, and financially strained. During those months, I saw the doctor only twice: once in a virtual consultation and once at my final appointment. The doctor did not recommend IVF until after multiple failed IUI cycles, leaving me wishing I had received more personalized guidance sooner. In search of a more supportive, transparent, and patient-centered clinic, I began exploring other options. That was when I found Ember Fertility, and from my first appointment, I knew I had found something different. My coordinator, Sherri, welcomed me warmly and immediately put me at ease. Dr. Freije was compassionate and honest and gave me a realistic assessment of my chances of conceiving with my own eggs. As a 44-year-old woman with a low chance of conception, I greatly appreciated his direct approach and willingness to make sure I clearly understood every option. Despite the low odds of success, I decided to try IVF with my own eggs. Dr. Freije and his team were outstanding throughout the process. I saw Dr. Freije himself at every appointment, which made me feel valued and cared for. The staff did their best to accommodate my schedule, and the nurses were exceptionally responsive. They always answered my questions within 24 hours and took extra time to guide me through my first injection. Their patience, kindness, and dedication made this challenging journey much easier. I was fortunate to have one embryo successfully implant, and I am now happily pregnant. When my pregnancy was confirmed, the entire team celebrated with me. Dr. Freije jumped for joy when he heard the news. His genuine happiness and deep concern for his patients and their success were truly moving. I am immensely grateful to Ember Fertility for its support, compassion, and expert medical care. I wholeheartedly recommend this clinic to anyone seeking fertility treatment. Dr. Freije is honest and knowledgeable, offers realistic recommendations, and provides tremendous care throughout the process. The care I received made all the difference, and I will always be grateful for the team's role in helping me fulfill my dream of becoming a mother.

We are incredibly grateful to Dr. Freije, Shirley, and the entire team for everything they did for us. The journey was not easy, but your care, guidance, and support made all the difference. Dr. Freije, thank you for your expertise and for giving us hope and confidence throughout. Special thanks also to Shirley—you are amazing. Your kindness, patience, and constant help carried us through a difficult time, and words cannot express our gratitude. Because of you, we are finally pregnant, and we could not be more thankful. You changed our lives in the most meaningful way. We will always remember everything you did for us. Thank you again from the bottom of our hearts.

Ember Fertility Center provided exceptional professional guidance and care during my embryo transfer and surrogacy journey. From beginning to end, everything went smoothly and I felt well supported.

Dr. Frije and his care team are wonderful. The clinic staff are always courteous, and the doctor is consistently friendly, professional, and reassuring. They provide personalized care, send weekly updates and instructions by email, answer any questions at any time, and even provide video guidance for injections. One of my coordinators also sent me flowers, which made me feel cared for and supported. 10/10

This was my first experience with this clinic and Dr. Frije. I am a surrogate, and honestly, I expected the process to be more complicated or even very stressful, but they made everything so easy. Dr. Frije is an excellent doctor who is respectful and highly professional. He stays attentive throughout the process, genuinely cares about his patients, and makes sure everything goes smoothly. Best of all, he speaks Spanish fluently. If you are considering any type of IVF treatment, this clinic is an excellent choice. They make everything simple, and the staff are outstanding. Linda was my coordinator and stayed with me throughout the process, attending to every detail. She was amazing. Samantha and Christy were also always very kind. Overall, every staff member was excellent. If you are looking for IVF treatment, Ember Fertility is the best choice. I sincerely thank the entire staff.

I have been working with ember fertility for my surrogacy and everything has been quick, efficient, and supportive. Provider freije is great and very knowledgeable at everything he does! Im a surrogate with Bamboo aswell and they are so quick and get everything done fast! Cathy and linda have been great im sure the whole team is! Highly recommend whether its for surrogacy or fertility for yourself 100%

My surrogacy experience was wonderful! Everyone was so understanding and caring. I truly felt heard, seen, and cared for. My intended parent was also very understanding. I could not have met anyone more compassionate or grateful. I feel incredibly blessed and honored to bring this wonderful couple such joy. 💖 Linda, Christie, Samantha, and the blue-eyed blonde Barbie are just a few of the many outstanding, strong women on Dr. Freije's team. I simply want to thank this amazing team for caring for me throughout the journey ❤️💖. They made everything go so smoothly that I am even considering becoming a surrogate again.

Everyone at Ember Clinic is wonderful. I especially want to acknowledge Annie, on a Sunday night, when I urgently needed my missing dose of a medication, she went above and beyond to make sure I got it quickly and safely. Her responsiveness, professionalism, and genuine care made a stressful situation so much easier. The entire team at Ember Clinic is compassionate, reliable, and truly dedicated to patient care, and Annie exemplifies that excellence. Thank you for your exceptional help!

I remember that a few months after beginning my surrogacy journey, I was told I needed to travel to California for testing. Honestly, I was nervous about flying alone, but also excited to see California. My program coordinator, Becky, was wonderful. She welcomed me warmly and answered all my questions in detail. I felt nervous being alone in another state, but the team made me feel calm. Everyone was kind, and the environment was quiet and clean. The next time I flew back to California, I stayed a few more days and had my embryo transfer. I was very excited. You hear many stories about unsuccessful IVF, and I felt anxious and worried about my transfer. However, I felt that the team knew what they were doing and took it seriously. After the transfer, I returned home. About a week later, my pregnancy was confirmed. I was very happy that this clinic was part of my first successful IVF pregnancy. I am now 6 months pregnant. They are the best team of nurses and doctors. I would definitely recommend this fertility clinic to my friends and family. The trip to California was worth it. California itself is beautiful, and their care made the experience even better. Thanks to their excellent service, I now have a strong baby. Ember Fertility treated me very well. ❤️

This is an excellent clinic. The staff are very friendly, and the doctors do outstanding work. They were attentive throughout the process, and it was easy to contact them and get answers.

My experience at Ember Fertility Center (EFC) was truly excellent. From the beginning, everyone I encountered was exceptionally kind, supportive, and helpful. The staff made what could have been an exciting and overwhelming journey feel calm and manageable at every step. Dr. Freiji was outstanding—not only highly professional and knowledgeable, but also extremely attentive to every detail. I always felt well cared for and confident throughout the process. The entire process was much smoother than I expected and, to my surprise, completely painless. Even more exciting, my first embryo transfer was successful! I am extremely grateful to EFC for helping us reach this incredible milestone. I wholeheartedly recommend Ember Fertility Center to anyone considering IVF. I have already shared my positive experience with friends who may need similar support. My sincere thanks to everyone at EFC!

When I began my surrogacy journey, I was concerned about choosing a clinic and agency. Ember Fertility has been wonderful. They manage everything and communicate with me very well. They answer all my questions and tell me in advance what to expect so I can prepare for each step of the process. Thank you.

I underwent IVF because of a chromosomal translocation. Although I needed two egg retrievals, I am very satisfied with the positive outcome. After all, success is never 100%. We are very happy to have succeeded twice. My son is now four months old. The entire care team was excellent. A doctor personally examined me every time. The clinic is clean, hygienic, and professional. Dr. Freije is wonderful. Thank you again, everyone. Thank you, Linda and Min Yi.

After consulting several IVF centers, I chose this one without hesitation for three main reasons: 1. Reasonable prices, 2. A quiet and comfortable environment, 3. Kind and sincere doctors and counselors. I paid the deposit immediately on the day of my consultation. Throughout the process, Dr. Freji personally supervised my care and knew my case thoroughly. EFC does not feel overly commercial—it feels more like a family helping you achieve your lifelong dream. My baby is now two months old and very healthy. Thank you so much!

Ember Infertility was tremendously helpful on our path to parenthood. Our patient coordinator, Sherrie, was outstanding—always responsive, attentive, and proactive in her communication. She kept us supported and informed at every step. Sherrie's dedication truly made a difference, ensuring our questions were answered promptly and helping us feel at ease throughout the process. We are very grateful for the attentive care from Ember Infertility!

Ember Fertility was a wonderful clinic for my partner and me. We decided to have a child in early 2024, and when we began our IVF journey in month 5, the process was streamlined. She had her first positive test after the first embryo transfer. I am very grateful for the personalized treatment Dr. Freije provided my wife. His approach made it easy for me to trust him during treatment. He is optimistic but realistic and will not transfer an embryo if he believes your body is not ready. I think this is important because some doctors will simply ‘see what happens’ and may waste your time. In addition, Shirley warmly greeted us and spoke with us each time we entered the office. She was very welcoming and communicative. She also gave us educational resources and papers to review so we could learn more. As the partner of someone who successfully underwent IVF, I highly recommend Ember Fertility. My only advice is to make sure you ask questions. Do not be afraid to speak up and request more information. As patients, we sometimes forget the agency we have over our own bodies. It is important to remind yourself that you have every right to know what is happening with your body and embryos.

My wife and I are so thankful for everything the team at Ember Fertility has done for us! We are both first-time mothers and chose IVF because of potentially blocked fallopian tubes. Going into this journey, we hoped to find a clinic that would support us as a multicultural couple and members of the LGBTQ+ community. From the beginning, we felt very supported and encouraged by all the clinic staff. Sherrie was our patient care coordinator and was absolutely phenomenal to have on our team! She treated us like family, was always available to answer our questions or concerns, and connected us with our doctor when needed. Dr. Freije is amazing at what he does. He always took time to explain every part of the IVF process and genetic testing so we could make the best-informed decisions for our family. He was very thorough and provided individualized care specific to me as the patient. It is very important to remain empowered to advocate for yourself and never be afraid to ask questions. After our egg retrieval, we had questions about the quality and quantity of our eggs/embryos, but unfortunately we were never able to meet with the embryologist to address these concerns. Dr. Freije reassured us that the quality and quantity of the embryos we created would allow us to have the complete family size we had said we wanted. NP Wei was also an excellent point of contact and source of support throughout the process, ensuring we received updated care and medication instructions. Our phlebotomist Gen always drew my blood on the first attempt and made it as painless as possible! The entire care team at Ember Fertility was compassionate, gentle, and patient with us throughout our journey. Our first embryo transfer was successful, and we are now expecting our first baby this summer! I recommend Ember Fertility to everyone I know who is seeking support from a knowledgeable medical team. We are so happy we found them!

A costly mistake! Think twice before choosing Ember Fertility! I do not usually write reviews, but I feel obligated to warn others about my experience with Ember Fertility. I began the process full of hope, but it became one of the most frustrating and exhausting experiences of my life. I paid tens of thousands of dollars for IVF treatment, believing I had made the right choice. At first everything seemed promising, until it was not. None of my embryos survived, and the clinic offered no clear explanation of what went wrong. Whenever I asked for more details, I received vague responses and felt completely uninformed. The refund process was even worse. I was initially told I qualified, but when I requested formal details explaining how my refund was calculated, I received only excuses and delays. They never provided a formal refund policy or proper documentation, just an arbitrary amount with no clear rationale. At this point, I do not even know whether the calculation is fair or whether they simply chose an amount and expect me to accept it. If they operate transparently, why can they not provide simple documentation supporting their position? 🛑 If you are considering Ember Fertility, do your research. Get every financial detail in writing before paying. Do not assume policies will be explained later. Ask them directly about their refund policy. If they hesitate to provide clear terms upfront, that is a warning sign. Be prepared to pursue answers. If something goes wrong, do not expect quick or clear communication. I hope no one experiences what I did. Fertility treatment is difficult enough; uncertainty and financial opacity should not be part of the process.

Ember Fertility is absolutely the best clinic in California. The staff are professional, kind, and trustworthy and truly make you feel like family. I completed an embryo transfer and am deeply grateful to Ember and its staff for this life-changing experience that I will never forget. Thank you sincerely to the doctor and his staff.

My experience with this clinic was wonderful! Dr. Freije is warm, funny, and highly skilled. He makes you feel comfortable at every step. My coordinator, Linda, was also excellent and promptly explained the next steps in detail. The clinical staff are professional and very kind. If I pursue IVF again, I will absolutely return to this clinic. I recommend it to everyone needing IVF.

There are not enough words to express my gratitude for the opportunity to work with Ember Fertility. IVF is not an easy journey, but with everyone here, it was the most amazing experience I could have had. I went to them as a surrogate, and they cared for me extremely well. I was welcomed from the moment I walked through the door, and every staff member was outstanding. Every question was answered immediately. Lab work and medication were all very easy and pleasant. They continually cared for me, making sure both the baby and I were well. Whether you are using a clinic for your own IVF journey or are a surrogate like me, I 100% recommend and encourage everyone to try their clinic.

The doctor and entire staff are very kind and professional! I am so glad this was the fertility clinic where I completed my embryo transfer! Thank you all!!

I just graduated from this clinic after 1 successful embryo transfer on 11/27/24! I only want to say that EFC was a pleasure to work with. They treat you with great respect and care, which I truly appreciated. The doctors connect with you and remember your face/name, so it never feels transactional. If I choose this path again as a surrogate, I would return to this doctor! I cannot say enough good things about this place.

I am deeply grateful for my EFC family. Two rounds of IVF were challenging, especially because the first produced only one embryo. Since we dream of having at least two children and had to consider my age, we decided on another retrieval. My case manager, Sherrie, was a constant source of support. Her encouragement brought comfort and hope during my hardest moments. She tirelessly answered questions about medication, scheduling, and procedures and always checked with Dr. Freiji and nurse Wei to ensure I had the clarity I needed. Gen and Wei were also my angels, accommodating my requests and reassuring me at every step. Their kindness and dedication truly touched me. Choosing Ember was honestly one of my best decisions. The care and compassion here far exceeded my previous clinic, and I am very grateful to be part of this wonderful community.

I did not choose this clinic because patient coordinator Sherrie B. was unprofessional and incompetent. First, she spammed my inbox with several separate emails, and the second time we spoke, she confused my name. Worst of all, less than 5 minutes into our conversation, when I asked about the clinic's experience, she raised her voice and said she did not know the estimated number of egg-freezing cycles performed each year. She said that when people only call rather than schedule a consultation, they cannot provide information. I asked whether she could obtain the information from someone else before the $299 consultation, and she clearly said no, Dr. Freije would not provide it before the consultation. I told Sherrie that under those circumstances I would use another clinic, and she abruptly hung up. I am unsure whether Sherrie was simply having a bad day or is always like this—the latter seems more likely because an early Yelp review is also about her. For what it is worth, clients need to know your level of experience before committing. Rudely refusing such basic information suggests either a questionable laboratory or a need for a better patient coordinator who understands basic communication.

I am so happy today! After three years of searching and treatment, I finally received good news: I am having a baby! I am deeply grateful to Dr. Freije, the coordinators, and the medical team for supporting me through countless anxious days. Only when I received April's pregnancy-test result could I finally relax. EFC created a fertility plan for me covering preparation and stimulation. Looking at the schedule showed me what to do each day and greatly reduced my anxiety. It is no exaggeration to say EFC's service surpasses most in the field. I tried not to contact them after work or late at night, but sometimes I could not help it. Everyone understood. Whenever I asked a question in the group, someone soon answered and reassured me. I sincerely thank EFC for helping make my wish come true. Thank you, Dr. Freije and every EFC team member!

Courteous staff, knowledgeable and efficient scheduling. Shirley was delightful.

My wife and I wish we could give Ember Fertility Center 10 stars! Words cannot express our gratitude to Dr. Freije and his team. Dr. Freije exceeded our expectations and showed unmatched compassion. He tailors treatment to each patient and pays meticulous attention to detail throughout the cycle. Before finding him, we visited two other fertility clinics in town, but neither compared. The entire facility is outstanding. The nurses are responsive and caring, making my wife and me feel like family. Their unwavering support made IVF far less intimidating. My wife is now five weeks pregnant, and we are delighted with the care from Ember Fertility Center. Everyone was kind and made the process easy. Thank you, EFC!!

Before my egg retrieval at Ember, the doctor began nutritional supplementation, and the Ember team helped me relax and prepare. The process was not as difficult as expected, thanks to the staff's careful explanations and care. I am truly grateful. I am fortunate that I chose to freeze my eggs now, because they age with me. Thank you, Ember.

My husband and I cannot say enough incredible things about our experience at EMBER. Dr. Freije is a wonderful person, an excellent listener, and truly understands what you say. He gives each patient as much time as needed. I never felt rushed or like just another patient. His compassion, understanding, and knowledge are why we have our beautiful daughter. Words cannot express our joy. Thank you. May God bless you all and your continued work.