클리닉 상세 정보
Joint Base Lewis-McChord에 위치한 매디건 육군 의료 센터는 워싱턴주와 캘리포니아주에 있는 육군 의료 시설 네트워크로 구성되어 있으며, 100,000명 이상의 현역 군인과 그 가족 및 퇴역 군인을 지원합니다. 1944에 전쟁 부상자를 위한 임시 병원으로 문을 연 이후, 매디건은 일반 내과 및 외과 진료, 환자 중심의 성인 및 소아 일차 진료, 24시간 응급실, 전문 클리닉, 정신건강 및 웰니스 서비스를 제공하는 고도 전문 의료 센터로 성장했습니다. 매디건은 안전하고 질 높은 진료를 제공하는 주요 전력 투사 플랫폼이자, 비할 데 없는 교육 시설이며, 최첨단 연구 플랫폼으로서, 1944부터 준비태세 및 전개 의학 분야를 선도하고 지역사회와 협력해 온 것을 자랑스럽게 생각합니다.
미 육군에서 두 번째로 큰 의료 시설이자 가장 발전된 의료 센터 중 하나인 매디건은 육군 의료 체계에서 지정된 레벨 II 외상 센터 두 곳 중 하나이며, 워싱턴주 내 외상 센터 네 곳 중 하나입니다. 1990년대 후반, 매디건은 St. Joseph Medical Center 및 Tacoma General Hospital과 함께 Tacoma Trauma Trust라는 독특한 협력체를 결성했습니다. 이 협력체는 Joint Base Lewis-McChord 외부의 비수혜자 외상 환자에게 진료를 제공합니다.
매디건에는 약 220개의 입원 병상이 있으며, 응급 상황을 포함해 긴급한 필요가 발생하는 기간에는 300명 이상의 입원 환자를 수용할 수 있도록 확장할 수 있습니다. 외래 환자는 병원의 메디컬 몰 단지에서 진료를 받으며, 이곳에서는 매년 거의 백만 건의 방문이 이루어집니다. 매디건은 매일 45건 이상의 수술을 시행하고, 거의 4,000건의 처방을 조제하며, 8명의 아기를 출산시킵니다.
탁월한 교육 시설이자 현대적인 연구 플랫폼이라는 명성을 유지하기 위해 매디건은 우수한 대학원 의학 및 간호 교육 프로그램도 제공합니다. 매디건의 대학원 의학교육 프로그램에 참여하는 의사, 간호사 및 의대생들은 주 및 전국 시험에서 지속적으로 90th 백분위수의 성적을 거둡니다. 매디건의 Andersen Simulation Center는 매년 수천 명의 의사, 간호사 및 의료 인력을 교육하며, 미국외과학회가 인증한 최초의 미국 국방부 교육 기관이었습니다.
매디건은 보건 중재의 중요한 안전성 및 유효성 데이터를 수집하는 Phase I부터 Phase IV까지의 모든 임상시험도 수행합니다.
매디건은 국방보건국의 일부입니다. 퓨젯사운드 지역에서는 육군, 해군 및 공군 의료 시설의 통합 협력체가 워싱턴주 서부 전역의 284,000명 이상의 현지 TRICARE 수혜자에게 서비스를 제공합니다. 협력 기관으로는 매디건 육군 의료 센터, Naval Hospital Bremerton, Naval Health Clinic Oak Harbor 및 공군 62nd Medical Squadron이 있습니다. 퓨젯사운드 시장의 군 의료 시설은 TRICARE 협력 기관, 미국 보훈부 병원, 기타 연방 의료 기관, 민간 부문 교육 병원 및 의과대학, 기타 의료 협력 기관과 협력합니다.
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매디건 육군 의료 센터, 미국
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Tommy Pauly
3개월 전
2026.06.13
That time when my nosy daughter had eye surgery many years ago. It feels like such a long time ago 😃 She is now 40 years old.
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Falak McFarland
3개월 전
2026.06.17
For various reasons—my husband is serving in the military—I had to go to the emergency room alone. There, I felt well cared for, safe, and reassured. Although the wait is always long and can take an entire day, they do their best to work as efficiently as possible. I have tremendous respect and gratitude for my care team and all the staff, who gave every patient the attention, care, and time they deserved despite the overcrowded emergency room. 🩵
2026.06.24
The worst hospital I have ever seen! I had back surgery a few months ago and am now experiencing severe back pain. I went to the emergency room, but they kept passing me around and said I was not a priority. Yet I was the only patient in 10/10 pain, using crutches, and barely able to move!
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Michael Allen
3개월 전
2026.06.24
A complete waste of time! I previously had back surgery and am due for another operation in a month. At 1 p.m., I was in excruciating pain (10/10) and went to the emergency room. I waited 3 hours before being placed in a temporary room, if I can even call it that, with no bed and only a chair, making it impossible to lie down comfortably. I finally saw a doctor for about 3 minutes and explained my situation, but then no one attended to me again. Another hour passed, and I did not leave until 5 p.m.! 4 full hours, and I received nothing!! This emergency room is a joke!!!
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Tifanny Rosy
5개월 전
2026.04.24
I would like to share my experience at Madigan Army Medical Center, especially with its midwifery services. Although I noticed some negative reviews about the medical center overall, my experience, particularly with the midwives, was excellent.
Because a nonstress test showed elevated blood pressure, I was admitted to labor and delivery one day before my scheduled induction and stayed for seven days. From the moment I arrived, I felt supported, heard, and genuinely cared for. I was encouraged to let labor progress naturally. Although my birth plan did not unfold exactly as expected, I never felt rushed or dismissed. My wishes were respected and considered throughout the process.
Even on days when staffing was limited and the patient volume was clearly high, every healthcare professional I encountered remained exceptionally professional and compassionate. Each person who entered my room took time to ask about my birth plan, answer my questions, provide expert medical guidance, and make sure I felt confident in my decisions. This consistency of care was invaluable during such an important and vulnerable time.
Before delivery, I also attended the CenteringPregnancy classes offered by the midwifery service, which were extremely valuable. The program provided a comprehensive approach to care, combining education about pregnancy, labor, and postpartum care with routine monthly checks of weight, blood pressure, and fetal heart rate. The midwives created an informative and engaging environment, anticipating our questions through interactive discussions, icebreakers, and hands-on infant care training. This made me feel prepared, empowered, and closely connected with the group.
Overall, my experience with maternity care at Madigan, especially with the midwifery team, was outstanding. I felt supported medically, emotionally, and personally. I am deeply grateful for the care I received and would recommend JBLM Army Medical Center without hesitation to any expectant mother living on base.
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LARRY ROSE
6개월 전
2026.03.21
I have been waiting my whole life to go to this place and cannot wait for my visit. I hope they accept me and treat my conditions. I have bladder cancer and kidney stones and have lost 150 pounds (about 68 kg). I went from 295 pounds (about 134 kg) to 250 pounds (about 113 kg) and am 60 pounds (about 27 kg) below my normal weight because I cannot afford food. My pulmonologist says I should weigh 210 pounds (about 95 kg), but I now weigh only 150 pounds (about 68 kg). I saw my pulmonologist today, and he said I would die if I did not stop smoking, but I refuse to quit. Please help me.
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Diavonte DeGrace
6개월 전
2026.03.26
My wife repeatedly had problems getting blood drawn. She called but no one answered. She faxed the order several times to the number they provided, but they claimed not to have it. She went in person several times to resolve the issue and showed them the order from her outside doctor, but they said it was insufficient and had to be called or faxed in. She had to reschedule and find an outside location for the blood draw, and I am unsure whether insurance will cover it without a referral. I now understand why Madigan has such poor reviews.
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Amauria Rainey
7개월 전
2026.02.20
I scheduled an appointment to pick up medication and drove 30 minutes to the designated location, only to find that no appointment existed. I then waited more than an hour at the pharmacy to receive the medication and was told I would have to wait another four days because I had not received an activation text.
This experience was extremely frustrating and disappointing. As an organization serving military members and their families, I expected better communication and coordination.
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Steve Terry
6개월 전
2026.02.28
I want to take this opportunity to express my gratitude to the entire staff at Madigan Army Medical Center. Their consistent dedication and professionalism are unmatched. Today, I especially want to mention Dr. Tooton, who was temporarily working in the pediatric clinic. The care and thoughtfulness shown this morning were deeply moving. I could give many more examples of similar care we have received, but today I simply want to say... thank you to all the wonderful people who work there!
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K W Atterbury
7개월 전
2026.02.03
I and my eligible family members are patients here, and we have consistently received competent to excellent care. If anyone considers me biased, I apologize; everyone is entitled to an opinion, including me. Some reviews seem one-sided because they contain inaccurate information. To clarify, some posts may imply that Madigan Medical Center is their only option, but no one is forced to use Madigan's doctors or services. Many people who claim to have received poor or substandard care keep returning for the same services. Why continue accepting care you consider inadequate? They would rather receive any service at Madigan at no personal cost than visit a nonmilitary facility where they could receive care but would have to pay. If Madigan's services do not suit you, please find another appropriate facility. Seek care from a provider you believe is worthy of you and your family. But in fairness, if you repeatedly choose a clinic, you should not keep complaining about its service.
Again, this is only my personal opinion as a patient.
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David Duncan
8개월 전
2026.01.20
This is a military-affiliated clinic. I am glad it is here so I do not have to go to Madigan. The staff are wonderful and very helpful.
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Lost Nomad
8개월 전
2026.01.25
I was dismissed on my very first visit ever to Madigan. It was also my last. I’m active duty and don’t have any other options, but I will die before I will ever step foot in Madigan ever again. They insist that you go to them instead of off base and they minimize everything to the point it’s not worth your time.
2025.12.15
I was forcibly taken to the sixth floor after refusing further evaluation ordered by my commander. One staff member said they could not force me to go if I did not consent. After three or four hours in the emergency room, I said I would rather be arrested and tried to quietly pass other staff members who wanted me involuntarily admitted. I was still roughly lifted and restrained to a bed. While administering a sedative, a healthcare worker pressed her elbow against my genital area for leverage while restraining my legs. The staff member who had assured me I would not have to go if I refused later returned to apologize while I was slurring my speech and limping. She had not known I was active-duty military or that she lacked the authority to refuse me. The next day, a healthcare worker on the sixth floor apologized and said he was sorry and that their organization did not conduct this kind of “business.” I tried to report it directly without going through Veterans Affairs, but coworkers and another agency told me I had to use available resources to report it. The clinical notes also felt manipulative and placed all the blame on me.
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Kei Carson
9개월 전
2025.12.17
The care my family and I have received over the past ten years has been terrible.
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Angelo Ramento
9개월 전
2025.12.26
Madigan Army Medical Center—Infertility Treatment Experience
My wife and I underwent two years of infertility treatment at Madigan Army Medical Center. Looking back, those two years were completely wasted because of systemic shortcomings and a lack of genuine diagnostic effort.
At Madigan, treatment felt entirely routine: repeat the same process and tests, and if they failed, simply shrug and label it “unexplained infertility.” There was no urgency, concern, or meaningful effort to determine why treatment was failing. It felt less like patient-centered care and more like going through the motions to satisfy training requirements.
We later transferred to a private fertility clinic in Kirkland that truly specializes in infertility, and everything changed immediately. Instead of repeating failed processes, they investigated deeply, asked better questions, performed targeted diagnostics, and treated us as individuals rather than cases.
The result? My wife is now pregnant.
This outcome painfully demonstrates that Madigan's infertility care was not only inadequate, but unable to help couples who genuinely need answers. Calling a condition “unexplained” should begin a deeper investigation, not excuse giving up.
Madigan may function well as a teaching hospital, but it does so at the expense of patients who need experienced specialists, continuity, and accountability. In infertility care—where time, age, and emotional burden all matter—Madigan failed us completely.
If you are experiencing infertility and have another option, seek care elsewhere immediately. Our two years at Madigan cost us time we can never recover.
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O Williams
8개월 전
2025.12.31
Absolutely the worst pharmacy program I have encountered. They truly treat you like a number rather than a patient.
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Anne Almeda
9개월 전
2025.12.01
A complete mess. They simply do not care. They are cold, lack empathy, and know little about complex medical conditions. Do not bother contacting patient advocacy. There is absolutely no accountability.
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Karla Santana
9개월 전
2025.12.09
I delivered my second baby here by cesarean section and also had gallbladder removal surgery in the same month. Honestly, I was very satisfied with everything. They explained the procedures and precautions very clearly, and I have no complaints.
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Yunuen Avitia
10개월 전
2025.11.09
Three years ago, after several suicide attempts, I was admitted to North 5. Dr. Green was not helpful at first. I struggled to make eye contact, but she did not understand and thought I avoided looking at her because I believed there was something on her face. It was actually due to my anxiety and various traumas, though I never told them about those. Singing karaoke with the nurses was enjoyable, however.
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Sebastian Byers
11개월 전
2025.10.04
Terrible. They never answer the phone. I was later told the nurse had left for the day and was supposed to pass along a message from the doctor. I will file a pediatric complaint with ICE.
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Sidney Dampier
11개월 전
2025.10.13
The emergency room does not want you there, looks down on you, and becomes angry.
2025.10.14
Our two children received treatment at this medical facility 17 or 18 years ago. The staff were excellent, the facility was very clean, and everyone was very helpful.
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Grace Kallen
12개월 전
2025.09.10
On 4/13, I went to the emergency room because of heavy bleeding during pregnancy and did not feel well... The nurse dismissively laughed at me and said, "You know this is normal, right?" That night, I had emergency surgery for an ectopic pregnancy. It was the worst experience I have ever had. The obstetricians and gynecologists were all very kind when they arrived. But the emergency room nurse was extremely dismissive... She told another nurse not to start an IV because "she will be coming soon."
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The Boat Club
12개월 전
2025.09.14
Patients, please be aware that the sixth floor is currently being used to house patients with dementia and post-traumatic stress disorder (PTSD) who appear very violent and should be in a psychiatric hospital. I personally saw a patient come out of a room holding something resembling a blade and ultimately had to be restrained by security. On another visit to see my aunt, I saw the same male patient fully dressed, wearing black boots that sounded like tap shoes, walking around with a heavy coffee mug as though he might hit someone. On another occasion, I witnessed this patient, fully dressed, charge at someone as if they were going to attack him with a chair. The man ran into a room and must have locked himself inside. Security and even the police were called. The hospital is acting very irresponsibly. If it truly cared about its other patients, it would not allow this to happen. I have researched dementia patients and the behavior known as "sundowning," which is often dangerous and violent. I believe this man wandering around the hospital poses a danger to himself and other patients. This absolutely should not happen! Good grief, there is a maternity ward here. Transfer this patient to an appropriate hospital immediately.
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Jerry Bourlet
1년 전
2025.09.03
Terrible hospital, terrible emergency room, terrible experience. It must be among the worst hospital care in the country.
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Cathryn Vickers
1년 전
2025.08.26
Madigan's maternity care is terrible! My daughter was 38 weeks pregnant and was sent from the clinic to triage, where she sat for hours. The maternity doctors and nurses were rude... and completely ignored the clinic's concerns about her high blood pressure...
She is now 39 weeks pregnant... still has high blood pressure, vomits every day, has all kinds of discomfort, and cannot go to the hospital for an evaluation?
This has been a terrible pregnancy experience!
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Clean it up Now
1년 전
2025.08.26
If you voted for Trump, this is what you get... cuts to military funding and no one caring about you!!!
2025.08.30
Thank you for wasting my wife's time and money today. She had an appointment, but after waiting an hour, they said she needed to reschedule. Unprofessionalism seems standard here.
2025.07.23
Wonderful staff and excellent customer service.
There is also plenty of parking.
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Katie Kang
1년 전
2025.07.26
My husband had knee surgery here, and the care team was the best I have ever encountered in a hospital. You truly feel well cared for. They treat you with compassion, professionalism, and a touch of humor, which is exactly what a patient in severe pain needs. Madigan Hospital is wonderful!
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Jaycie Coulter
1년 전
2025.07.08
If I could rate labor and delivery separately, I would give them 10 stars. My delivery experience was incredible, and I am very grateful to the nurses and staff there. However, if I could rate the OB-GYN clinic separately—which I cannot, perhaps because they do not want negative reviews—I would give it the lowest rating. Scheduling is nearly impossible, you cannot call the clinic directly, and you never see the same doctor twice. As a postpartum mother, I truly feel that the clinic does not care about me or any of its patients. I am doing everything possible to obtain a referral to another OB-GYN clinic so I do not have to continue receiving substandard care. Do yourself a favor and seek care elsewhere so you do not feel like just a number to them.
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Ryan Shriner
1년 전
2025.07.15
What is the point of patient advocacy if it only tells patients to complain to ICE? They simply relay the problem back to patients and say they cannot do anything.
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Cindy Medina
2년 전
2025.02.28
This place is a mess.
Here are my main complaints:
MHS GENESIS Portal
Madigan Laboratory
OB/GYN Clinic
MHS GENESIS Portal:
You cannot send a direct message to a specific nurse or PCM with questions.
There is no option to schedule future appointments. If your PCM has no availability that month, you are out of luck and cannot message them about refills or concerns.
You also cannot view future openings to schedule in advance.
Madigan Laboratory:
I had to go several times because they mishandled my lab results.
They recently switched to a new genetic testing provider. I was stuck twice for two different lab orders, but somehow they used my blood to run the same test twice, so I now have duplicate results.
The laboratory technicians all seem stressed and unhappy. They clearly do not get along, and the work environment is tense.
Avoid going around lunchtime. Everyone returns irritable and miserable.
OB/GYN Clinic:
I have barely visited because I refuse to give birth here.
When you have questions, they push the work onto you with very little guidance.
They take a long time to update your records in the MHS portal, and I do not trust that they enter information correctly. Because they must do this manually, expect long delays.
One day, I missed an OB appointment, and somehow someone else’s lab results appeared in my MHS portal beneath my recent results.
Final thoughts:
If possible, obtain approval to use a civilian hospital within your network. You will save yourself a headache.
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Antoinette Moss
2년 전
2025.02.21
The staff at Madigan are extremely racist. I truly hate that, as a person of color, when your body is already struggling, you cannot even receive proper care and respect from those who are supposed to help you. Black men and women are not treated equally even in healthcare, and that is frightening. Imagine your child not receiving proper care because of their skin color. Madigan is disgraceful, and the staff should be ashamed of how they treat and neglect people of color.
Even if you arrive first and have waited for hours, they will care for white patients before you. I pray they experience this disrespect themselves.
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Kayla McFarland
2년 전
2025.02.13
*Dermatology Center*
The doctor and Nurse Laura were wonderful! I was in and out in under an hour! Nurse Laura had an excellent bedside manner, especially when administering anesthetic medication. I highly recommend these women! :-)
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James Clemons
2년 전
2025.02.02
They saw me quickly when I went in as a patient, which was good. The reason for the two-star review is that they do not seem to take their work seriously. They seem more focused on getting rid of you than addressing your medical problem.
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Adriana Averill
2년 전
2025.02.04
Absolutely terrible! They do not care about patients, especially obstetric patients. The front desk is rude, and they blame you for becoming upset about their poor attitude. I called a supervisor, but no one helped me, and the front desk even had the nerve to argue with me on the phone. I have never in my life been treated so terribly in healthcare, especially by front desk staff. Extremely rude and hostile!
2025.02.07
I would give no stars if I could. I often wait more than forty minutes before the call disconnects. This is the fourth day I have tried to call the clinic for an appointment. I tried the appointment line, but for some reason they could not help schedule me and said I needed to contact the clinic directly. I have contacted patient advocates, and every time I call they give me a different story, a new number, and a new reason they cannot find me in the system. Registration confirmed that I am in the system. I am about to run out of an important medication, and the patient advocates know this, but everyone still has a different understanding of the situation, and I cannot reach the clinic to make an appointment. I do not know why this place is such a mess.
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Bee Turner
2년 전
2025.02.11
The military hospital is an absolute joke. The doctors are extremely rude and have no compassion. They do not care about you; they only want to get you in and out. They make you feel foolish for seeking help. I will never return. Never in my life has a doctor made me feel bad for bringing my sick child in for an examination.
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9040A Jackson Ave, Joint Base Lewis-McChord, WA 98431, 미국
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