I wish I could leave two reviews based on my experiences with two completely different doctors. Dunaway: 5/5 stars! Dr. Dunaway cared for me and performed my IVF. I felt he had the best bedside manner until he abruptly left the clinic. Lu: 0/5 stars. Then Dr. Lu... this man deserves less than 1 star. Awful. His bedside manner is so bad that he should not be practicing. He compared my infertility to a plane crash. Because of him, I will never return to FINO.

They do not seem to care. This is a major issue for people who want children. I have been calling for nearly two months and still have not received answers about my tests. Please answer the phone!!! Improve your customer service!

I can never thank Dr. Dunaway enough for everything he did! I went to another local fertility clinic and felt very discouraged after two failed IUIs. When I began feeling pressured into IVF without a real explanation for why the IUIs kept failing, I decided to seek a second opinion. From my initial consultation with Dr. Dunaway, I knew I had made the right decision! He gave me hope, was caring and knowledgeable, and immediately made me feel like family. Every visit afterward was wonderful. His staff always made me feel important and welcome. My first IUI at his office was successful! I highly recommend the Fertility Institute of Baton Rouge and Dr. Dunaway!

The caring staff here go above and beyond to help.

Thanks to Dr. Lu's help, our IUI baby will turn one next week! I highly recommend Dr. Lu and the rest of the FINO team.

If you plan to use a known sperm donor, do not go to this clinic because they will reject you.

My husband and I had a wonderful experience with Dr. Sato. Her explanations were very detailed and analytical, which made it easy for me to understand the issues and the plan to address them. Her approach gave me confidence in following her recommendations because I knew every step had been carefully considered. What I appreciated most was the way Dr. Sato communicated with my husband and me. I never felt patronized or ashamed—she treated me with respect and understanding, which made a challenging process more manageable. If you are looking for a thorough, thoughtful fertility specialist who genuinely cares about her patients, I highly recommend Dr. Sato.

Dr. Lu is a nice person, but research his fertility success rates and you will find that he and his clinic have extremely low rates. They just tell you to keep trying instead of looking for a solution to the underlying problem. They cannot help you become pregnant, so go elsewhere.

I cannot recommend this group highly enough. From Dr. Huber to the IVF nurses, sonographers, and billing staff, everyone was very kind, supportive, and helpful. They answered every question thoroughly, and I never felt like a burden. Our cycle went smoothly, and after years of trying, I am now nearly 10 weeks pregnant. Thank you so much for giving us our miracle!

About a year and a half ago, my wife was treated by Dr. Lu at this clinic. He was kind, but we were very dissatisfied with the treatment plan. In my view, he focused more on the number of IVF cycles than on finding the cause. My wife completed several cycles and produced eggs, but they stopped developing after fertilization. The clinic focused only on adding medication to produce more ‘high-quality’ eggs, which cost more and placed enormous stress on my wife. We repeatedly asked why the eggs were not developing, but the only answer was to try another cycle. After three cycles and substantial expense, we sought care elsewhere. At a Baton Rouge clinic, we knew from day one that the experience would be better. The fertility doctor performed the same testing and found several factors preventing my wife from producing healthy eggs. He prescribed medication to address them, and she became pregnant on the first attempt. Our baby is due in August! Another major oversight at FINO was that they never checked whether we had fertility-medication benefits—and we did. This mistake cost us nearly $20,000. The second clinic checked our benefits, and treatment there cost even less. Another wasteful requirement was meeting with a lawyer and paying for a legal agreement about any embryos before any developed. You also had to prepay thousands of dollars for embryo genetic testing regardless of whether embryos developed, with no refund if none did. Overall, considering the money and time invested, we received no special care and felt like people being moved through an assembly line.

Dr. Huber and the staff at the Fertility Institute are wonderful. They are very kind and understanding. I highly recommend them to anyone on a fertility journey.

My experience with Dr. Lu and the entire clinic was very negative. Waiting one to two hours to be seen was considered normal. After a misdiagnosis from a misread HSG, I underwent unnecessary procedures, including multiple IUI cycles, and wasted thousands of dollars. I transferred to another clinic and immediately received the correct diagnosis and appropriate treatment. I then became pregnant through IVF on the first cycle because my actual diagnosis—bilateral blocked fallopian tubes—meant IVF was required. I do not recommend this clinic because it adds needless emotional, physical, and financial strain to the stress of infertility.

I cannot express how grateful I am to Dr. Huber and his team. Throughout our care, they consistently guided and supported us. They explained every viable option and always respected our choices, allowing us to decide the next step. After our positive pregnancy test, they continued to support us and make sure everything progressed well. When they told us we no longer needed regular follow-ups, we felt both relieved and sad because my wife and I were so grateful to have had them beside us on this journey. If you are struggling to conceive, I highly recommend consulting Dr. Huber.

首先，我要感谢生育诊所的每一位工作人员，感谢你们一直以来的友善、乐于助人以及真心关怀。从一开始，大家就给予我们莫大的支持，陪伴我们走过试管婴儿的漫长旅程。 我尤其要感谢Lauren，每次预约她都面带微笑地迎接我，亲切友好。我还要特别感谢Lisa女士，她耐心解答了我关于试管婴儿、药物以及其他相关问题的每一个疑问。她的专业知识和和蔼可亲让我安心了不少。 最后，但同样重要的是，感谢Huber医生帮助我们实现了梦想。经过漫长的旅程，三周前我们迎来了我们可爱的女儿。我们将永远感激Huber医生和整个团队，感谢他们帮助我们组建家庭。 感谢大家给予的悉心照料、关怀和支持。没有你们，我们无法做到这一切。

在FINO的就诊体验非常棒。我和妻子之前其实去过另一家诊所，但是一直联系不上。后来我们联系了FINO，不仅联系上了工作人员，还通过电话预约了咨询。所有工作人员都非常友善、耐心、充满希望，而且知识渊博。Ulrich医生在咨询过程中给了我们充足的时间，帮助我们制定符合自身需求的治疗方案，在接下来的四个月里，他一直都非常尽心尽力。我们非常感谢FINO的付出和透明的沟通方式。强烈推荐这家诊所！

If you are considering this fertility clinic, please save yourself the stress, money, and emotional damage — look elsewhere! My wife and I came here because we are both silent carriers for a genetic condition and needed specialized support. Our first meeting with Dr. Ulrich was promising, but everything after that was a complete disaster. The first step was a genetic probe. Somehow, their team managed to botch this three or four separate times because the tech couldn’t follow the written instructions for the blood‑draw kit. This forced us to repeatedly order new kits from Progenesis, take multiple long drives from Mississippi to New Orleans, miss work, and pay for gas — all because of their mistakes. Not once did anyone apologize. The attitude was as if we were inconveniencing them. The next step was the TESE procedure. We had an insurance change during the process, and instead of communicating with us, their embryologist simply cancelled the procedure without notifying us. We showed up believing the procedure was happening, only to discover no one could explain what was going on. My wife even told them she would pay cash and submit to insurance later, but they still cancelled it and never bothered to call. After four months of back‑and‑forth, we were no closer to answers or progress. At some point you have to ask yourself: How can you trust a clinic to manage something as critical as IVF when they can’t even handle a blood draw or make a phone call? When my wife finally called to tell them we could no longer continue care with them — calmly and politely — the staff hung up on her. That tells you everything you need to know about how they treat patients. This clinic was heartless, dismissive, and repeatedly blamed my wife for issues that were entirely their fault. Excuse me, but who is the customer here? Do not trust this place with something as important as your family’s future. Do not waste your time, money, or emotional energy.

In nearly 30 years, I had never undergone any pelvic examination/procedure without significant pain. The staff do not dismiss your concerns or fears. I had an SHG while my mind was in panic mode, but as they said, I experienced only discomfort and cramping. Dr. Huber is genuinely kind and trustworthy. If, like me, you would rather undergo another spinal fusion than a gynecologic procedure, trust them. He adjusts the instrument size to fit your body better and avoid causing pain. Thank you all again; I greatly appreciate everything.

This is the best fertility office I have visited. They genuinely care, and it shows. I appreciated every step and successfully graduated from the program at age 43 using my own eggs :) Dr. Huber is an outstanding doctor! He is kind, patient, and knowledgeable. Everyone is wonderful, and I cannot praise the service enough. If you need fertility help, this is the place to go! They know what they are doing. God did too when He sent me here!

Amazing, caring staff! These people are wonderful.

The best fertility clinic! They are attentive and responsible, and I became pregnant after 4 intrauterine insemination (IUI) cycles ❤️ The nurses are amazing. 10/10 recommend. Dr. Huber is the best.

Words cannot describe the service, love, and care here. I want to thank Dr. Huber and his team.

Dr. Shaib is the best gynecologist I have seen in years. Before conducting a thorough examination, she took time to discuss my medical history and concerns. The nurses and office staff were very kind and patient.

From the time I began care at this clinic until I left, all the staff were pleasant and kind, and most were compassionate about the sensitivity of the infertility journey. What I did not previously realize, and what I want others to understand, is that fertility treatment is effectively an experiment conducted at the patient's expense. They did not tell me this until I had completed and failed the most expensive package available. The response was simply, "Sorry, what we tried did not work, so now you can try again at a small discount." They did not consider that the large amount I had just paid the clinic was still a loan, leaving me with a huge bill and nothing but experimental data. I now feel like a laboratory test subject whose results can be added to their failure and ineffectiveness data so they might change the plan for the next person like me. I know FINO has helped create many precious babies and that many couples have succeeded here. That is what you will hear, and all you will hear, throughout the process. You will never hear that even the most intensive treatment can fail! I wish couples knew this before experiencing the grief my husband and I endured, a disaster that left us only in debt and heartbroken. My doctor spent considerable time explaining the "experimental process" and trying to justify its scientific basis, but that was all. I received no support, counseling, or diagnostic guidance, only data on how my body responded to what they "hoped" would work! When I asked about diagnostic tools we might have missed and could reconsider, the doctor told me what he would try next time if I chose that approach. Yet there was still no diagnostic explanation for why my body struggled so much. Of course, the kind nurses offered condolences, but that does not make up for the pain, grief, and enormous debt that followed. Be aware that other local clinics charge much less! Some even offer reassurance plans with package pricing for multiple IVF cycles, or a single-cycle service that includes up to 4 transfers. I wish I had not blindly trusted a partner clinic and had done more research! Speaking of research, be sure to review their data online and compare it with nearby clinics and especially national standards. They will tell you the data are biased because they accept anyone. According to the data, however, that means they accept anyone even if you are ultimately likely to fail as I did. They are not going to turn down a large payment, so I now understand that this is a business decision. If you are looking for diagnostic answers or reasons their interventions have not worked, this is not the place for you. If you are willing to take a chance and let them experiment on you in the hope that they succeed, at your emotional and financial expense, then this may be the place for you. I am sharing this to spare others the harm I experienced. I only wish I had known the financial and emotional risks earlier instead of hearing only the benefits. Know that you are not alone on the infertility journey. Only God can feel our pain and understand our hurt. He is the ultimate physician who heals all and comforts the brokenhearted. May we all seek His wisdom, rather than human wisdom, on this journey! Best wishes.

I am sincerely grateful to Dr. Huber and the entire staff at the New Orleans clinic. They supported me through one of the hardest times in my life and helped my husband and me achieve our dream of starting a family. Words cannot express my gratitude. I had unexplained infertility, and Dr. Huber never gave up. He tried different approaches and ultimately treated me successfully. The clinic facilities are excellent.

They only want to take your money and do not care about the cause of your infertility.

Our experience at Fertility Institute of New Orleans was wonderful. After seven years of trying to conceive, finding Dr. Hubbel changed our lives. Dr. Hubbel is knowledgeable, caring, and patient. He took time to understand our experience and supported us at every step. Thanks to him, we had our first son and are now expecting our second child. We are deeply grateful. If you are struggling with fertility and want a doctor who truly cares and delivers results, we highly recommend Dr. Hubbel and his team.

This place and the staff are amazing! When my husband and I first sat down with Dr. Huber he explained everything is simple terms. He was ready to do whatever my husband and I decided. He never tried to persuade us to do one thing over another. We unfortunately went through an unexpected miscarriage after an IUI cycle. The NP, Erin and the ultrasound lady were very sympathetic. We could tell they cared. Erin let my husband and I decide what route we wanted to take. She never tried to persuade us to take one route over the other. We ultimately decided to do cytotec pills to officially start the miscarriage process. Once that round of pills didn't work completely, we did another round of pills. When that set of pills did not work completely, Dr. Huber called me. He stated "we gave it a good try, but now we need to worry about your health. " We decided to schedule a D&C and Dr Huber explained everything to me and made me feel more comfortable about needing to go this route. Thankfully I did not need to do a D&C. All this to say.... the staff is amazing. From the nurses to the front desk staff to the lab ladies to the ultrasound lady. I would recommend this place to anyone!

我对新奥尔良生育研究所的赞美之词并非仅仅因为成功怀孕（虽然这当然是重点），而是要强调从前台、收费处到护士和医生，所有工作人员都非常友好且专业。他们待人尊重、友善且专业。他们乐于助人，解释所有问题，并给予我极大的安慰。他们经验丰富，技术精湛！我在这里感觉自己不是被当成一个数字或一张支票。强烈推荐！Huber 医生也让我实现了拥有宝宝的梦想！

We love Dr. Lu. In 2024, after two IUIs, he gave us our miracle baby. We love them!

I cannot express in words how grateful I am to Dr. Lu and his team. This review is a little late because we had our baby on December 31, 2019. We underwent IUI and used injectable medication instead of pills, and our second attempt was successful. I will always be grateful for our child ♡

The best fertility doctor. We used fertility injections and became pregnant on the first attempt. We ultimately had boy/girl twins, who are now 6 years old. Forever grateful to Dr. Lu.

The worst bedside manner of any doctor ever. Because of the way I was treated, I will never be a FINO patient again.

My experience with Dr. Lu and the entire clinic was very negative. Waiting 1–2 hours to be seen is 'normal' there. After a misdiagnosis from a misread HSG, I underwent unnecessary procedures, including multiple IUI cycles, and wasted thousands of dollars. I transferred to another clinic, immediately received the correct diagnosis and appropriate treatment, and became pregnant on my first IVF cycle. It was later determined that my actual diagnosis, bilateral blocked fallopian tubes, meant I could conceive only through IVF. I would not recommend this clinic because it creates unnecessary additional mental, physical, and financial strain on top of the existing stress of infertility.