Dr. Jennifer Hirshfeld-Cytron, United States-LinkedIVF

Lo*****n

2 years ago

1 year ago

Sep 17, 2025

La*****r

1 year ago

Sep 9, 2025

Their treatment is too cold and sterile. I felt like a number being passed from one point to another. I do not recommend them at all.

Ka*****n

1 year ago

Sep 7, 2025

I am astonished to see so many five-star reviews for her. FCI is clearly working hard to repair its reputation, at least on Google. Do not be fooled. I became pregnant easily during my first IUI cycle at FCU, but I still have to say they are terrible. My body did its job—they did not. Words cannot describe how poor the communication is among providers, between providers and billing, and between providers and patients. They may be your best route to achieving your dream of pregnancy, but be prepared to fight them at every step to receive the care you need at the price you were quoted. Most importantly, if one department says something different from another, call to confirm and document everything. Everyone you speak with will give a different explanation, so keep your receipts, both literally and figuratively—they often try to charge you twice. To be clear, I do not believe this is the clinic staff's fault. The entire system fails to implement any consistent policies and reflects how little it truly cares about patients. I look forward to FCI responding to this review by telling me to contact their patient advocate. With all due respect, give me a break. You have not earned any of my respect.

1 year ago

Oct 17, 2025

For the past three years, Jaye has been part of my life, caring for me at both the Glenview and Vernon Hills offices. From the beginning, she greeted me with a smile and put me at ease. Her kindness, gentle humor, and genuine care made every visit comfortable and reassuring. Jaye always took time to listen and answer every question, especially when I needed extra reassurance and clarity. She has been a source of warmth and support throughout this journey. Our family is about to graduate from FCI. We are deeply grateful but also sad knowing we will no longer see her. We will miss her tremendously and wish she could remain part of our lives.

11 months ago

Nov 27, 2025

Ha*****t

11 months ago

Nov 27, 2025

FCI has an excellent team, including receptionists, nurses, ultrasound technologists, doctors, and others. Everyone I met was caring, patient, and positive. Dr. Kaplan consistently attended to my needs, and his team communicated very well. After two egg retrievals and two transfers, followed by the birth of my first child, I highly recommend FCI.

La*****t

10 months ago

Jan 8, 2026

After disappointing care and poor results at another fertility clinic, we came to Dr. Nguyen feeling discouraged—but from the first appointment, everything felt different. He spent extensive time reviewing our full medical history, previous test results, and treatment cycles and explained everything clearly and thoughtfully. Dr. Nguyen is meticulous, compassionate, and genuinely invested in our success. He even contacted us personally by phone and email, which was especially meaningful during such an anxiety-provoking process. Under his care, we achieved our best results ever. We are deeply grateful to him and his team and would recommend Dr. Nguyen without hesitation to anyone seeking fertility treatment.

Ne*****C

10 months ago

Jan 3, 2026

Throughout my fertility treatment at FCI, my nurse Jaye Dvorack was truly my angel. She is compassionate, patient, gentle, and deeply caring. After every treatment or blood test, I received a same-day call with updated results, the next treatment steps, and patient answers to all my questions. Follow-up was always prompt and thoughtful, making the process smoother and more reassuring. She works alongside an excellent physician, Dr. Hirshfeld, whose expertise and guidance were essential to my treatment. I highly recommend them to anyone seeking fertility support at FCI.

8 months ago

Feb 12, 2026

*****

9 months ago

Jan 31, 2026

I highly recommend Dr. Hirschfeld-Cytron and her outstanding team. I first met her five years ago for an egg retrieval, and she has consistently provided exceptional expertise and compassionate care. I am now finally pregnant and extremely grateful to her. From the beginning, Dr. Hirschfeld-Cytron made me feel respected and cared for, not merely treated as an infertility case. She explains complex medical details in understandable language and truly listens to my concerns. Her support team is equally excellent. In a stressful setting, they make every arrangement easy and convenient. Their responsiveness continually amazes me; they usually answer messages the same day. Whether ensuring my medication arrives on time or calling to check on me, they handle every detail with exceptional care. If you want a doctor who truly cares, look no further.

La*****l

8 months ago

Mar 12, 2026

Dr. Nguyen was so nice and knowledgeable! He made me feel at ease and calmed my anxiety about needing surgery to correct a defect in my uterus. The surgery went so well and my recovery time was so short and with minimal pain! Thank you Dr. Nguyen and his team.

Vi*****s

8 months ago

Mar 9, 2026

I am a CCRM NYC patient who had to travel to Chicago for a funeral in the middle of my cycle. CCRM also has a Chicago location, but because it was new, it did not accept outside patients on weekends, when I needed care. I scheduled with FCI, but when they saw the order came from CCRM NYC, they canceled because CCRM was a ‘competitor.’ I went to FCI in person and explained the situation to Season at the front desk: CCRM Chicago could not schedule me, and FCI had already booked me until learning I was a CCRM NYC patient. Season refused to schedule me, as did other FCI staff, even after my treating physician called to explain the unusual circumstances. I understand competition between fertility centers, but FCI's lack of empathy toward a mid-cycle patient who was in Chicago due to circumstances beyond her control was incomprehensible.

Je*****.

6 months ago

Apr 14, 2026

This was a deeply disturbing, extremely unsafe, and terrible experience. Even the Better Business Bureau's D- rating seems generous. For privacy reasons I cannot provide details, but I want to warn others: the number and severity of the errors made while I was under their care were shocking.

Na*****z

7 months ago

Apr 12, 2026

I had to visit this location because my usual location is closed on weekends. The staff were very friendly, and although I came only twice, the receptionist, Selma, remembered me and welcomed me with a smile.

Te*****a

7 months ago

Apr 8, 2026

I am currently a patient here and this is my first fertility treatment. Unfortunately, it has not gone well. Dr. Go is kind, but there is no communication outside appointments. Only the nurses are available, and even they are not always online. I have had to leave several messages, and no one calls to explain laboratory results. I have to research them myself online. There also appears to be a serious communication gap between the finance and nursing teams. We were supposed to begin our first IUI cycle, but at the last minute we were told that my husband needed genetic screening, so we had to postpone for a month. This could have been addressed weeks earlier. In addition, because finance and nursing did not communicate, no one confirmed whether my husband could come to the clinic for testing. I had sent them his insurance information two weeks before the scheduled start of the IUI cycle. It has now been almost three weeks, and his test results still have not been updated. I have had to keep contacting them and now feel as though I am bothering them.

He*****r

6 months ago

May 12, 2026

I cannot say enough good things about my experience at FCI River North. From the moment I stepped into the prison, I could feel the warm and welcoming atmosphere, which was especially important during such a stressful time. I especially want to thank Montanna. She is absolutely the best nurse! She is always so welcoming and genuinely kind. No matter how busy the clinic is, she patiently and thoroughly answers every question I have. Having someone like her by your side truly makes a difference.

Ka*****d

6 months ago

May 1, 2026

I keep receiving the same bill even though I already paid it. I have called repeatedly, and they say it has been resolved, but the bills keep coming and now they are threatening collections. This clinic's paperwork is terrible. If you receive treatment here, you will have to struggle with the insurance company yourself. It took me six months to figure things out. They do not care whether you actually received your medication; you have to call the insurance company yourself to ask which costs are covered. I really liked my nurse, who always responded promptly. One phlebotomist was so skilled that I could not even feel the needle. I called in a panic about details no one had told me before, and thankfully the front desk helped resolve the issue. Both deserve five stars.

Fi*****i

6 months ago

May 1, 2026

Words cannot express how grateful I am to Dr. Nguyen. From the moment I began my fertility journey, he did everything possible to support me through the complex and emotional challenges of endometriosis and adenomyosis. From the start, Dr. Nguyen demonstrated exceptional skill, sound judgment, and genuine compassion. He took time to truly understand my far-from-straightforward condition and developed a thoughtful, personalized treatment plan to give me the best chance of success. During treatment, Dr. Nguyen performed surgery, including a biopsy, to ensure we had the most accurate information before proceeding. He also guided me through two embryo transfers and developed several protocols tailored to my situation. At every step, he was meticulous, attentive, and committed, continually refining the plan to achieve the best possible outcome under difficult circumstances. What stands out most is not only his medical expertise but also his exceptional patient care. He never made me feel like just another patient or number. Even during the hardest moments, he remained patient, reassuring, and fully engaged. He explained everything clearly, answered every question, and made sure I felt supported and informed throughout. Endometriosis and adenomyosis can make fertility treatment stressful and uncertain, but Dr. Nguyen's strategy, persistence, and optimism were invaluable. I always felt that someone was truly advocating for the best outcome for me. I also want to thank his excellent team. His nurse Avery was consistently compassionate, responsive, patient, and genuinely caring. Over the past year and a half, every staff member and technician at the clinic was kind, supportive, and professional at each visit. Their warmth and attention to detail made this difficult journey much easier. After a long and challenging journey, I am incredibly grateful to say that I recently graduated from the clinic. It felt surreal, and it would not have been possible without the care of Dr. Nguyen and his team. If you are facing complex fertility issues, especially those related to endometriosis or adenomyosis, Dr. Nguyen is an outstanding choice. His dedication, knowledge, and compassion are remarkable. I am sincerely grateful to him and his team for their care and the profound impact they had on my journey.

Ev*****d

6 months ago

Apr 28, 2026

Everyone was very kind. They did their best to make an uncomfortable situation feel calm and easy. I especially liked the atmosphere in the exam room. The soft lighting and soothing music created a very comfortable environment.

Ni*****o

6 months ago

Apr 28, 2026

Dr. Nguyen and his team provided an exceptional experience from start to finish. The entire process was smooth, reassuring, and handled with great care. They were very supportive and understanding, patiently answered my questions at every step, and made sure I felt comfortable. I sincerely appreciate their professionalism and compassion and highly recommend their clinic.

Sh*****y

5 months ago

Jun 3, 2026

I first came to FCI in 2022 and successfully underwent a fully medicated embryo transfer, giving birth to my now nearly 3-year-old child. Fast forward to 2026, dissatisfied with the treatment I had received elsewhere previously, I decided to transfer my remaining embryos to FCI. This time, I underwent a modified natural frozen embryo transfer (FET), and once again, the experience exceeded my expectations. Due to past medical trauma, my husband accompanied me to every appointment. From the very beginning, the FCI team made us feel comfortable and at ease. The front desk staff were warm, friendly, efficient, and thoughtful, always making us feel valued and cared for. The ultrasound technicians were outstanding. They were compassionate, knowledgeable, and patiently explained everything in detail. They went above and beyond to help me understand the process and answered all the questions I had along the way. The phlebotomists were also great—quick, gentle, and always greeting us with a smile, minimizing the pain of blood draws as much as possible. My nurses, Avery and Ashley, were fantastic. They communicated promptly, keeping me informed about the progress of my treatment, and never left me waiting for important updates or results. Most importantly, Dr. Nguyen was exceptional. He was kind, thorough, patient, and genuinely cared about my condition. He took the time to discuss all possible outcomes and contingency plans with me, which made me feel reassured and prepared. His professionalism and compassion played a huge role throughout the process. I have had two successful pregnancies through FCI, each with a different treatment approach, and I can confidently say that I am deeply grateful for the care I received. I have no complaints and highly recommend FCI. Thank you to the entire team for helping us build our family.

Ro*****n

5 months ago

Jun 3, 2026

My husband and I are deeply grateful to the Mokena Fertility Center in Illinois and its outstanding team for the tremendous support they provided us throughout this journey. From the very first appointment, we felt their kindness, thoughtfulness, and professionalism. Our doctor, Dr. Go, nurse Montana, and all the staff made us feel incredibly cared for and supported during this challenging and emotionally turbulent process of trying to conceive. The entire team was always responsive, knowledgeable, and eager to answer our questions, giving us peace of mind and confidence at every step. Their dedication to their patients is evident in everything they do. After two years of fertility treatment, we are overjoyed to finally welcome our baby. We will forever be grateful for the role this clinic played in helping us realize our dream of becoming parents. The care, encouragement, and professional guidance they provided were essential. If you are looking for a fertility clinic that truly cares about its patients and goes above and beyond to provide exceptional service, I highly recommend them. They have changed our lives, and we will always remember the immense support they gave us throughout this journey.

Da*****e

5 months ago

May 28, 2026

I cannot stop praising FCI River North and Dr. Ruan! The staff and nurses are extremely friendly and enthusiastic, and working with Dr. Ruan was truly a pleasure. He made me feel relaxed and at ease, and my feelings were valued and heard. During the initial consultation, we spent about an hour together (which is practically unheard of!), which gave me great confidence in scheduling the surgery. I feel incredibly fortunate to be working with such an expert for my endometriosis excision surgery—I highly recommend him!

Me*****r

5 months ago

May 27, 2026

Going to this clinic is even more unbearable than getting an injection. They just find every way to extort money, completely disregarding the customers' feelings—they will charge exorbitant prices, sneakily add extra fees, and no matter what price they previously quoted, they hope you get distracted and won’t notice the duplicate charges.

Be*****s

5 months ago

May 27, 2026

After years of repeated treatments and failures, they helped me rebuild my family. Dr. Ruan and his team, in particular, are absolutely the best. Dr. Sachs and Dr. Ge also provided me with tremendous help and care along the way.

Am*****l

4 months ago

Jun 22, 2026

The road through infertility treatment is incredibly difficult. Although we all hope treatment will bring happiness, things do not always go as planned. My medical team not only helped me tremendously during treatment, but their support also meant so much when I experienced the pain of losing my baby. Special thanks to my team: Dr. Hobeika, Shannon R, and Rosa, one of the best ultrasound technicians—she is highly skilled and kind, and every exam with her was an absolute pleasure.

Me*****l

4 months ago

Jun 18, 2026

Although I had to change doctors after an unpleasant appointment, the front desk, nurses, ultrasound department, and blood draw team were all excellent! The team communicates well and is very patient. They are always on time and extremely helpful when planning things that can feel overwhelming. As a patient, I believe you have to advocate for yourself when facing something this significant, but I would still recommend this clinic to my colleagues.

No*****k

2 years ago

Jan 10, 2025

My husband and I have many wonderful things to say about our experience at FCI. But I must recognize one very special employee—Natalie. She was my ultrasound technician throughout the cycle and is the kindest, most compassionate, loveliest person. She immediately put me at ease and has wonderful energy. I will miss seeing her every week!

Mo*****o

2 years ago

Jan 5, 2025

The best ultrasound technician I have ever worked with. An incredible experience!

Al*****y

2 years ago

Dec 31, 2024

The team at the fci Glenview center was wonderful, especially phlebotomists Olja and Tarnia and technicians Natalie and Christina. I have a very difficult time with blood draws every time, and unfortunately I became pale during one visit. Although they do this every day, they were always very compassionate and caring. Several nurses also helped us and were truly wonderful—Amber, Kat, Ashley, Caitlin, and our primary nurse Alyssa, who is the best. Although she works at another location, she completely transformed our initially poor experience at the River North location. The weekend nurse whose name began with M and who called with results was also wonderful. We appreciate you!

Am*****i

2 years ago

1 year ago

Sep 3, 2025

Violeta has been the kindest, most caring staff member here. She has made me feel very secure in the process. I am very grateful for her continuous support.

11 months ago

Dec 4, 2025

People like Dr. Rogers, Nataly, Olja, Joy, and Heather make FCI an excellent choice. I initially came only for outside monitoring, but Nataly, Olja, and Heather were so kind and professional that I decided to switch clinics. Heather greets me by name every time. Nataly and Olja patiently explain every step. Dr. Rogers truly listened during my consultation, and Joy showed great patience and optimism while coordinating medications with my pharmacist. The personalized experience and treatment plan are excellent. I cannot wait to start my cycle with Dr. Rogers—she is outstanding, and I am confident I will have a good outcome.

Ra*****e

11 months ago

Nov 27, 2025

Am*****r

10 months ago

Jan 1, 2026

Ma*****h

9 months ago

Feb 5, 2026

I highly recommend FCI and the Glenview location in particular to anyone seeking help with fertility. Dr. Rodgers was wonderful to work with. She always made time for us, provided personalized care, carefully explained every step of the process, and even personally made sure we got test results back in time when there was a delay. Although my procedures were usually with other doctors in the practice, there was always exceptional continuity of care. Nurse Morgan provided expedient communication through the portal - something I appreciate even more now that I am back with a standard medical practice. Last but not least, special thanks to ultrasound tech Kristina and phlebotomist Olja for their friendliness, professionalism, and kindness, making every visit that much more pleasant. Best of luck to anyone on this journey.

Al*****z

9 months ago

Jan 29, 2026

Nataly, Crystal, Olja, and Salud are all wonderful. Highly recommended; they make you feel very comfortable and well cared for.

Ly*****h

9 months ago

Jan 28, 2026

Words cannot express my gratitude for the excellent care at FCI Glenview. Christine has a calm, positive presence and always made me feel genuinely cared for. Nataly in ultrasound is warm and reassuring and makes potentially stressful moments feel comfortable and safe. Olja and Salud in the lab are also outstanding. They are kind, compassionate, and thoughtful when explaining things and interacting with patients. Every interaction made me feel valued. They never rushed and always showed empathy. These women bring positivity, warmth, and professionalism to every visit. They made a challenging experience easier and more hopeful, and I sincerely appreciate each of them. My nurse Diana was also excellent throughout treatment, always explaining things patiently and responding promptly to my questions.

pr*****l

9 months ago

Jan 27, 2026

I had an excellent experience at this fertility center from beginning to end. The entire team was professional and thoughtful, and I felt supported throughout. Arianna was especially kind and helpful—she patiently answered my questions and made everything feel less stressful. Dr. Rodgers is knowledgeable, thorough, and genuinely caring, which made me confident in my treatment. I am very grateful for their excellent work and highly recommend this center to anyone on a similar journey.

Ch*****z

8 months ago

Feb 18, 2026

One star. I arrived for my appointment, but the referral listed a reproductive evaluation rather than semen analysis. Even though I arrived early and the referral was correct, they made me reschedule. I offered to self-pay, but they refused. Completely absurd and terrible service. Update: Go to Davis Fertility Center across the street. They are the best. We had a beautiful son within a year, and the care was flawless from start to finish. Five stars!

Me*****h

9 months ago

Feb 6, 2026

The Glenview staff are all very kind and thoughtful. I truly feel like more than a number here. They do everything possible to keep me comfortable and genuinely care about me. Nataly is especially wonderful; seeing her always brightens my day.

BU*****M

9 months ago

Jan 30, 2026

I had an excellent experience at this fertility clinic and sincerely appreciate the care and support I received. Dr. Rodgers is exceptional. From the first visit, she showed great compassion, patience, and knowledge. She listened, explained each step in detail, and answered every question without making me feel rushed. Her calm, reassuring manner and genuine empathy were invaluable during this challenging fertility journey. Under her care, I always felt supported, heard, and confident. Special thanks to Natalia and Christina for my obstetric scans. They were excellent—gentle, patient, and meticulous. They took their time, explained every finding clearly, and ensured I felt comfortable and reassured during each scan. Their kindness and attention eased my anxiety and made every visit positive. I also sincerely thank Ola and Salud for my blood tests. They were professional, friendly, and gentle, making the process easy and smooth. Heartfelt thanks to registered nurse Arianna for her tremendous support and attentive care. She always checked on me, answered my questions, and made sure I felt comfortable and reassured. Her kindness and professionalism stood out. Special thanks also to Heather at reception, who was always warm, friendly, and helpful. She made scheduling and check-in easy, and her welcoming manner set a positive tone for every visit. From the nurses to the laboratory and scanning teams, every staff member was supportive, caring, and professional. This clinic truly provides compassionate care. I am very grateful to Dr. Rodgers and the entire team and highly recommend this clinic to anyone on a fertility journey. 💙

Ka*****t

8 months ago

Mar 8, 2026

I am very grateful for the attentive care I received at FCI Glenview. Fabiana and Lindsey at the front desk were always warm and friendly. Whether greeting me in person or scheduling an appointment by phone, they were consistently kind and helpful. Olja handled my blood draws. She was highly skilled and efficient. Blood draws are one of the hardest parts of infertility treatment, but Olja was gentle and considerate. She celebrated every step of my progress, which meant a great deal to me. Last but not least, ultrasound technician Christina was outstanding. She was thorough, attentive, and knowledgeable. I felt that she truly understood me and my body. Ultrasound is essential for monitoring IVF progress. I am glad FCI values this work and has excellent professionals like Christina. The clinic is new, spacious, and beautiful. Appointments were always on time, and parking was convenient. I am very grateful for my time here.

Ha*****B

8 months ago

Mar 6, 2026

The team at FCI Glenview is amazing! From scheduling and ultrasounds, primarily with Nataly, to laboratory work, primarily with Olja, and working with the excellent Dr. Rodgers and her outstanding RN Amanda, the entire team provided a wonderful experience. I truly felt that they were cheering me on throughout! Highly recommended!

Me*****r

8 months ago

Mar 5, 2026

Nataly performed several of my prenatal ultrasounds, and she was wonderful! She was very kind, and since ultrasounds can often cause anxiety, having her perform them made me feel relaxed. I am truly grateful for her kindness.

Ra*****s

8 months ago

Mar 4, 2026

We had an excellent experience at FCI Glenview. As both a patient and a professional working in perinatal mental health, I highly recommend Dr. Rodgers and her team. Dr. Rodgers is not only highly skilled but also very patient and approachable, and she always encouraged and supported us. She took ample time to explain everything, ensuring we fully understood our condition and every step of the process. Dr. Rodgers's nurse Morgan was also very professional, kind, responsive, and clear in her explanations. Nataly handled most of my monitoring and was very kind and helpful; Christine was also excellent with ultrasounds; and Olja and Salud performed my blood draws and were both outstanding and friendly. They balanced giving us hope with communicating information clearly, which was very important and helpful to us. Scheduling through the front desk was also very convenient.

Ke*****e

7 months ago

Mar 28, 2026

The entire team here is wonderful. The ultrasound technicians Natalie and Cristina are especially excellent. All the lab technicians are great as well. They make coming to the clinic at 6:30 in the morning worthwhile.

Wh*****n

7 months ago

Mar 28, 2026

I feel comfortable every time I come here. Everything runs smoothly. The women at the front desk are always welcoming, friendly, and helpful. Nataly and Cristine are especially wonderful; their warmth and thoughtfulness truly matter, particularly when you need repeated ultrasounds. Beth, Salud, and Olja in the lab are so efficient... I do not think I have ever had to wait! The clinic is spacious and bright, so the waiting area never feels packed like a can of sardines. Visits flow smoothly, and your privacy is well protected. Parking is easy, and getting in and out is convenient ✔️

MJ*****s

7 months ago

Mar 23, 2026

I come here often for monitoring and have been very pleased with ultrasound technician Cristina and phlebotomist Olja. Thank you for always being so gentle and caring!

RM*****j

7 months ago

Mar 21, 2026

I really enjoy coming here, and the nurses are wonderful. Olja, Cristina, and Natalie make me feel comfortable at every appointment. Nurse Kat was very helpful throughout the process and answered all my questions—and I had quite a few 😁 They all provided excellent care. Thank you!

Br*****n

7 months ago

Mar 20, 2026

The lab staff, doctors, and nurses are all very kind. This is a large company, so some aspects feel impersonal, which is to be expected. The most difficult part of working with FCI was the administration—there seems to be poor communication between the clinical and financial departments. I learned that my IUI had failed because I received an updated bill for the next cycle long before a nurse or doctor contacted me with the result. I did not want to find out that I was not pregnant through a bill. The financial department also kept passing responsibility back and forth over which charges I owed, and my insurance did not receive claims promptly—I had to repeatedly ask them to bill my insurer. After my credit card was charged, I could not view an itemized statement unless I sent a portal message and waited several days for a complete account ledger. Even after they charged my card, I sometimes received paper bills and text reminders for balances that had already been paid. Overall, I would gladly recommend the providers and doctors themselves because they are excellent, especially the nurses who perform blood tests and ultrasounds, but the organization’s billing and administrative experience was poor.

J*****D

6 months ago

Apr 30, 2026

I had a nice experience with this clinic. Cristina was incredibly kind and professional. She explained everything clearly, answered all my questions, and I felt I was in good hands with her. I also appreciated how respectful she was of my privacy throughout the process. I would definitely recommend this clinic!

I*****

6 months ago

Apr 28, 2026

Every ultrasound experience was excellent. Cristina was very professional, gentle, and reassuring. She created a calm, comfortable environment, which truly helped throughout the examination.

Ru*****r

6 months ago

Apr 14, 2026

The IVF journey can be very stressful. Having the right people care for and support you can greatly strengthen your motivation. My ultrasound technician Nataly, along with Olja and Salud in the laboratory, made treatment much easier. They always greeted me warmly and showed care and consideration during this difficult time. The women at the front desk were also very helpful, understanding, and thoughtful. They treated you as a person first, not merely as a patient. I highly recommend this clinic; the doctors and staff are all very professional!

Ma*****i

7 months ago

Apr 8, 2026

I had a wonderful experience at the FCI Glenview clinic. Everyone from the receptionists, ultrasound techs (Nataly & Cristina), lab technicians (Olja & Salud), nurses (Dani & many more) to my doctors (Dr. Hirshfeld-Cytron) were lovely and went above and beyond. They made an uncomfortable experience more comfortable and manageable, for that I am grateful.

Sa*****e

5 months ago

May 15, 2026

Cristina in Glenview is wonderful! She is warm and helpful. Simply perfect!

To*****s

5 months ago

May 13, 2026

I had a wonderful experience at FCI Glenview 2x now! Dr. Rodgers was wonderful to work with - she listened to me, answered all of my questions, and it felt like a true partnership to get to the goal we hoped for! Amanda was my nurse and she was so kind, communicative, and patient with all of my questions! I also need to should out two of the kindest, warmest, and most wonderful ultrasound techs - Christina and Natalie! I truly felt they were rooting for me the whole time!! They made all of the early appointments so much more enjoyable. Thank you to everyone!

sa*****u

6 months ago

May 7, 2026

It was a pleasure meeting with Dr. Rodgers and staff members Stephanie and Christina.

Ke*****t

6 months ago

May 6, 2026

Christina played an important role in my experience at Fertility Centers of Illinois. She was kind, thoughtful, and thorough, patiently explaining everything at every visit and helping me feel at ease. I especially appreciated her attentiveness and compassion—it truly mattered. She was also my ultrasound technician when I was trying to conceive my daughter several years ago, so it was an honor to work with her again. I am deeply grateful to have her beside me on this journey once more.

Ca*****s

4 months ago

Jun 15, 2026

We truly cannot say enough good things about FCI and everyone there. We were IVF patients with a complicated case of unexplained infertility and recurrent pregnancy loss. Our doctors (Dr Rapisarda, now retired, and Dr Rodgers) never gave up on us. They are both so knowledgable, and were willing to try new/different things if something wasn’t working - we were treated like individuals, not just given a cookie cutter treatment plan. And all of the doctors at FCI (including Dr Rapisarda & Dr Rodgers) are also very skilled with procedures - they were always less painful and had a shorter recovery time than I expected. All of the nurses (shoutout to Morgan and Kellie, our primary nurses!) are very knowledgable, responsive, and caring. They take the time to explain things and answer any questions you might have. We primarily went to the Glenview location. Both ultrasound techs, Cristina & Nataly, are so wonderful. They make you feel at ease and like you’re with a friend during what could otherwise be an uncomfortable situation. Olja the phlebotomist is so great; I always enjoyed chatting with her during my blood draws. One of the great things about FCI is that because they’re a large practice with a lot of locations, we didn’t have to put off procedures or appts because of scheduling - we got to do things on my body’s timeline, not someone else’s. We genuinely felt like everyone at FCI was hoping for the best for us, and that we weren’t just a number, and it’s not just a job to them. Everyone at FCI, from the front desk to the doctors, and everyone in between, was able to ‘read the room’ - always pleasant and holding hope for you, but also understanding and sympathetic on the days when the news wasn’t as good. We are so grateful to everyone at FCI for helping us on our journey to expand our family!

Ar*****t

5 months ago

Jun 6, 2026

The service is terrible. They care only about money, not how you feel or whether you want to have a child. They charge your credit card without submitting the information to your insurance company, and they are uncooperative when you call with billing questions. Visiting a fertility clinic is already stressful enough, and they make it even worse.

Ar*****R

5 months ago

Jun 6, 2026

The front desk staff are always warm and friendly. Arianna and Kat personally assisted me, and they were always kind, gentle, and thorough when explaining the entire process. Thank you!

mo*****h

5 months ago

May 29, 2026

Nataly and Olja are amazing!! They make me feel comfortable and relaxed at every visit. Dr. Martini and her resident are both very professional and knowledgeable. If you are struggling with infertility, I highly recommend this clinic. Thanks to Nataly and Dr. Martini, I finally have hope of becoming a mother.

L*****a

4 months ago

Jul 3, 2026

Christina (ultrasound) and Olja (bloodwork) made my whole experience! They were so sweet, kind, and caring at every visit and during every interaction. I feel very fortunate to know them. They are exceptional professionals and empathetic people who truly care about their patients.

Ki*****o

4 months ago

Jun 28, 2026

We absolutely love Nataly, the ultrasound technician! She gave us tremendous comfort during our miscarriage. My husband thinks she is the kindest, gentlest person. She always remembers my name! 😊 A special thank-you to Olja as well! She is excellent at drawing blood and is very gentle. She truly puts you at ease. 🩷

M*****g

4 months ago

Jun 18, 2026

I have had the best experience at FCI. I am truly grateful to be cared for by such talented, competent, and kind people. The staff at FCI Glenview are especially terrific. Dr. Rodgers continues to take exceptional care of me. Morgan is a great nurse. Nataly is the sweetest, warmest, and most comforting ultrasound technician. I can tell she truly cares about every patient, and she brightens my day whenever I see her. Olja is an exceptionally talented phlebotomist and never misses a vein. Heather at the front desk always remembers my name and greets me warmly. FCI Glenview has taken such great care of me during a very difficult time.

A*****

Mar 24, 2025

Ca*****l

2 years ago

Mar 6, 2025

After I was diagnosed with PCOS, my husband and I began working with FCI to explore our options for pregnancy. Dr. Sipe gave us a very clear plan. After one IUI cycle with Clomid and a trigger shot, we became pregnant. Everyone at FCI was supportive and helpful and answered every question along the way. I highly recommend FCI and Dr. Sipe to anyone trying to conceive.

Je*****m

1 year ago

Jul 9, 2025

Working with the financial coordination team and portal system was terrible. All procedures require insurance approval before treatment. Once submitted, the financial coordination team handles authorization. Although we were assigned a contact, these employees seemed to leave the clinic frequently. I was passed among many people and never received a direct answer or a returned call. We were assigned a nurse who communicated all steps through the portal. Our assigned nurse, Selena, stayed with us throughout and responded promptly. However, her answers were very generic and did not appear tailored to my treatment plan. I had to reply for clarification about what to do next to ensure we followed the correct steps. It is frustrating when a nurse does not seem to review your chart before responding, especially because fertility treatment is so time-sensitive and medication-specific. The bloodwork and ultrasound staff at the Chicago Kingsbury clinic were friendly, prompt, and efficient. We enjoyed working with those nurses and technicians. We may choose a different fertility clinic for our next child.

Ki*****d

1 year ago

Jul 4, 2025

I cannot say enough good things about Dr. Sipe and his team! From Karen and Lynn at the front desk to the thoughtful, gentle ultrasound technicians Erica and Stacy, everyone is wonderful. It is always a pleasure to see them at the Chicago clinic too. Nurses Danielle and Lexie provide friendly, welcoming, and responsive care. I felt that all these women showed genuine compassion during such a personal journey.

Sa*****)

1 year ago

Jun 18, 2025

Janae performed my blood draw perfectly and without any pain :)

Na*****r

1 year ago

Aug 2, 2025

This team is terrible. They treat no part of the process with urgency. We had to follow every step closely to make any progress. I provided the initial sample. They processed it within 4 days but gave us no feedback until I called two weeks later to request the results. Our insurance application was approved, and they said processing would take two weeks. Given our schedule, we pressed them to handle it immediately or lose another month. They refused to provide the paperwork until we spent 6 hours on calls over two consecutive days. We had to force the FCI team to submit the documents directly to our insurer because they did not treat the matter urgently. They were unhappy that we would not accept no, but approval was ultimately obtained. We proved it was possible and did not require two weeks; it simply required initiative their staff lacked. Instead of improving and doing their jobs, they dismissed us as clients because we expected the same urgency as every couple in our situation. They dismissed us after our first unsuccessful IUI attempt, despite Dr. Sipe’s high success rate. FCI staff have no empathy for the stress patients endure. They dropped us because we expected them to perform well. The arrogance of the entire staff is unbelievable. To Megan Honke: We did not disrespect the staff. We asked your team to provide the services promised and show the urgency every client in our situation deserves. You dismissed us because we proved you could do better but refused to do so. To Dr. Sipe: Your team was challenged to perform well. We proved that paperwork can be processed promptly when there is urgency. We did everything possible to understand every step and follow your professional recommendations. I agree with former patients that your nurses’ instructions are unclear, so we asked for clarification. Does that make us disrespectful clients? We did not swear; we used common sense. Your team dismissed us simply because we challenged the status quo.

Em*****e

1 year ago

Aug 26, 2025

My experience at FCI Hinsdale was truly wonderful. Fertility problems are complex and stressful, but everyone at FCI did everything possible to make the journey as easy and pleasant as possible. The nurses and front desk team were always welcoming, helpful, and supportive. Dr. Sipe is exceptional, exactly the kind of doctor you need during fertility treatment. I greatly appreciated his honesty and directness, along with his kindness and sense of humor. He was always willing to answer questions or address concerns, which meant a great deal to me. Dr. Sipe gave my husband and me a clear path that ultimately led to our healthy baby boy. Fertility challenges are never easy, but if you are on this journey, I strongly recommend FCI Hinsdale. We are extremely grateful to Dr. Sipe and the entire team for helping bring our son into the world.

La*****r

1 year ago

Sep 9, 2025

I don't recommend FCI. They treated us like we were just a number. the treatments are cold and sterile and they are not sensitive to how traumatic and urgent this is for you. and they don't care if their plans line up with the timing of your cycles. If you're looking for treatment around this are, I recommend that you go to Advanced Fertility Centers of Chicago in Downers Grove or try North Western.

Pa*****i

1 year ago

Oct 21, 2025

We just graduated from FCI and we go to both the Mokena and Hinsdale location. We absolutely love going to Hinsdale, especially our ultrasounds with Lisa R who takes her time, and goes through every part of the image with us! We are so grateful to her for making our graduation day so special as she celebrated with us. Thank you FCI!

Su*****B

10 months ago

Jan 3, 2026

At a low point in my fertility journey, I finally came to FCI. I had already been to two clinics, experienced multiple miscarriages and failures, and even traveled out of state. I told myself I would try once more close to home. Everyone at FCI welcomed me warmly, from the gentle greetings from Karen and Lynn—and now Sy, who is always cheerful and kind—at every visit, to Lisa R.'s familiar face, to the attentive care I received during my procedures in Chicago. Everyone made me feel that they were cheering me on! Words cannot express my gratitude to Dr. Uhler for her expertise and dedication in creating this miracle—after my eighth embryo transfer, I was finally pregnant! It is all thanks to FCI, and my family will be forever grateful! Thank you all so much!

Da*****l

10 months ago

Dec 31, 2025

My wife and I have just graduated from care, and I cannot say enough good things about the entire team. From the front desk to the clinical staff, their service consistently exceeded expectations, especially considering the number of patients they see. Despite that volume, every visit was excellent, and every clinician and doctor patiently answered all our questions! I am extremely pleased with our experience here, and we would very likely return if we need care again. Thank you all for your attentive care and for helping us achieve our dream of becoming parents! 🥲🥳🎉🎊

ju*****o

9 months ago

Jan 23, 2026

I had an appointment with Dr. Christopher Shipp, and overall the experience was very good. He clearly explained the next steps, answered my questions, and made me feel comfortable with the fertility plan he proposed. I therefore decided to continue treatment with him. However, I initially felt somewhat uncomfortable because of the language barrier. Although the doctor speaks Spanish, the consultation began in English, and when I asked to continue in Spanish, I sensed that he was uncomfortable. He also commented that I had lived in the United States for so long without speaking English. This was the only part of the visit that made me uncomfortable. I appreciate his professionalism and the information he provided. During such sensitive treatment, I believe it is essential for patients to feel respected and comfortable communicating in their own language.

Kr*****n

8 months ago

Feb 18, 2026

The care team and finance department communicated poorly. Finance never told me I had to provide proof of continued COBRA coverage before the cycle began, even though coverage had already been approved. Being told to stop after starting, despite having insurance, was devastating. Fortunately, the insurance issue was eventually resolved, and the nurses were very kind. The phlebotomists in Hinsdale are excellent, especially Ayeesha, who is patient and kind.

Wo*****l

9 months ago

Jan 31, 2026

If you are a woman feeling nervous about the IVF journey, find the courage to go to FCI—they will take excellent care of you. I have never experienced such attentive care. Fertility treatment can be frightening, but knowing that my husband and I were in such capable hands reassured us at every stage. We will miss Karen and Sayeda, who kept the clinic running smoothly and efficiently. Their smiles and caring words always comforted me when I needed it most. I loved having my ultrasounds with Stacy, who was always enthusiastic, warm, and helpful. There were several other wonderful clinicians whose names I unfortunately cannot remember. I am very grateful to all the highly skilled nurses, including Brittany, Natalie, and Jessie. They never made me feel that I asked too many questions, even though I had many! They kept me informed about my progress and helped us feel confident about treatment each week. I also wish I could remember the phlebotomist's name because she was excellent and kept everything running smoothly. The embryologists were very kind and highly skilled. Finally, special thanks to Dr. Uhler and Dr. Nani. They are extremely knowledgeable, careful, and thorough. I am very grateful that my acupuncturist recommended this clinic. FCI made my dream of becoming a mother a reality. My husband and I are deeply grateful and look forward to working with them again because this is truly a place we trust.

Lo*****s

7 months ago

Apr 1, 2026

I underwent three embryo transfers at Fertility Centers of Illinois (FCI) in Hinsdale, Illinois, beginning July 1, 2024. It was a long journey—the first transfer, a medicated cycle, failed; the second resulted in an ectopic pregnancy; and the third fortunately resulted in a twin pregnancy. After about one year and eight months of treatment at FCI, I am now being referred to my OB-GYN for ongoing twin pregnancy care. I especially want to thank Dr. Uhler. She is attentive, thoughtful, and highly skilled. She followed up promptly after important milestones and showed genuine care throughout the process. Her care made a tremendous difference in my journey. My first transfer was handled by Dr. Sipe, but my experience was very different from my experience with Dr. Uhler. Communication was difficult, and I found him hard to reach. Although a natural cycle was an option and personally felt easier for me to manage, I was strongly advised to use a medicated cycle. The front desk staff, including Karan and Seyeda, were very kind and supportive. I recommend scheduling early because they see many patients, many of whom are facing emotional challenges. Being proactive about appointments can improve response times. Erica, who performed my ultrasounds, was gentle and patient and always willing to answer my questions, which I greatly appreciated. Overall, my experience improved significantly after changing doctors. I believe FCI has strong clinical capabilities and continues to improve its customer service. However, your experience may vary depending on the doctor and care team you see.

Je*****.

8 months ago

Mar 6, 2026

I started my journey at FCI and have now officially graduated, and I wanted to take a moment to share how grateful I am for the incredible team. Dr. Uhler was knowledgeable, patient, and genuinely caring. She took the time to explain every step of the process, answered all of my questions, and always made me feel supported during what can be an emotional and overwhelming journey. The nursing team was equally amazing. They were always kind, responsive, and reassuring. I also want to say thank you to the front desk team. They were always welcoming, organized, and helpful with scheduling. Every interaction was pleasant, and they made the entire experience feel smooth and well-coordinated. FCI truly has an outstanding team. I am so thankful for the care, professionalism, and support I received throughout my journey. I couldn’t have asked for a better experience.

Ke*****a

6 months ago

Apr 18, 2026

The front desk receptionist was rude and hung up on me when I needed to provide important information. I will never return and do not recommend this place.

Na*****l

6 months ago

Apr 14, 2026

My experience at the Hinsdale clinic was extremely disappointing and completely unacceptable. I drove 30 minutes to my appointment and arrived early, only to be turned away immediately because I had my child with me. My appointment was canceled on the spot. No one had ever told me that children were not allowed, whether during booking, confirmation, or any advance reminder. This is not a minor detail. It is essential information that directly affects whether patients can attend their appointments. This total lack of communication is unacceptable. Worse, the clinic was empty, yet they offered no solution or accommodation. They simply said I would need a new referral to reschedule, wasting my time and delaying an already time-sensitive treatment process. Fertility treatment is not casual. It requires precise timing, coordination, and emotional investment. The clinic's lack of empathy, flexibility, and basic communication is deeply concerning. This experience seriously undermined my expectations of their care and professionalism. Proper communication could easily have prevented all of this. Patients deserve better.

Ke*****y

7 months ago

Apr 8, 2026

I had a consultation there and personally witnessed the nurses and front desk staff treat another patient very poorly simply because the patient had not clicked a check-in link sent only an hour earlier. The doctor was acceptable, but when I tried to tell her what happened at the front desk, she waved me off. While my husband and I waited in the room for further consultation, we saw another patient's health information left on the table. This was a serious HIPAA violation.

Li*****a

7 months ago

Apr 8, 2026

I would give zero stars if I could. After a full year of unnecessarily stressful treatment, I finally transferred to another clinic. With my new doctor's help, I realized I had been misled into believing I was in premature menopause and that donor eggs were my only option. Today, exactly one year after learning that one embryo was genetically abnormal and nonviable, I discovered that FCI is still charging me to freeze that embryo because they never sent the embryo disposal forms for me to sign. I thought they could not cause me any more trauma! If you are seeking fertility treatment, I strongly recommend consulting several clinics and obtaining a second or even third opinion. FCI's policies are designed to improve its statistics, not to provide the care you truly need.

Mi*****r

5 months ago

May 22, 2026

We graduated a few months ago, and today I am delighted to announce our baby's sex. Although I developed some complications from ovarian hyperstimulation, Dr. Sepp managed my care very well. Do not miss the chance to see him; he can quickly help you achieve your dream of completing your family.

Ch*****r

6 months ago

May 8, 2026

Fertility Centers of Illinois in Hinsdale provided exceptional care for our family. Every staff member we met was caring, thoughtful, supportive, and highly knowledgeable in their field. I would recommend them to anyone seeking fertility treatment.

Ta*****n

6 months ago

May 8, 2026

We thank Dr. Uhler, Nurse Selena, and FCI for giving us our miracle baby! Our state had only one fertility clinic covered by insurance. After one failed IVF cycle, that clinic insisted on donor eggs and refused to change its medication protocol. Dr. Uhler truly listened to us instead of focusing only on our low chances. After a cycle had to be canceled because of poor ovarian response, she simply said, ‘That did not work; we will try something else.’ She understands both the science and art of fertility treatment, and our second IVF cycle gave us our perfect baby boy! FCI coordinated monitoring and laboratory work with an OB-GYN clinic 200 miles from Chicago, so we only traveled to Chicago for egg retrieval and embryo transfer. If you want a second opinion, I highly recommend trying FCI even if you are not in the Chicago area. We are so glad we did!

Da*****a

5 months ago

May 26, 2026

I am incredibly grateful that I chose Fertility Centers of Illinois and Dr. Uhler to guide me through my IVF journey. From the beginning, Dr. Uhler was thorough, attentive, and extremely knowledgeable, putting me at ease throughout a process that was emotionally and mentally challenging. She truly took the time to make sure I felt supported at every step. The care team at the Hinsdale clinic was also wonderful. The ultrasound technicians and phlebotomists were always so kind and compassionate, and seeing them was genuinely a bright spot during stressful weekly monitoring appointments. Even the front desk staff were consistently welcoming, friendly, and helpful. Most importantly, Dr. Uhler and her team made my embryo transfer day feel so special. My husband and I left feeling incredibly happy. We truly could not have asked for a better experience. I am now 30 weeks pregnant with a baby boy, and I have Dr. Uhler and her team to thank for helping make this dream come true. I would recommend Dr. Uhler without hesitation to anyone struggling with infertility. She truly is the best.

je*****k

4 months ago

Jun 19, 2026

Alyssa, the ultrasound technician, was genuinely caring and attentive. I have seen other technicians before and had mixed experiences, but Alyssa was completely different. She immediately made me feel relaxed and comfortable. The women at the front desk are also always so friendly and welcoming.

A*****i

2 years ago

Feb 3, 2025

Dealing with this company was a nightmare. I called 10 times trying to obtain my test results after 6 weeks, although they said they would be available after 3 weeks. No one checks voicemail or returns calls, so do not bother leaving a message. They also introduced a new policy under which the only way to receive results is through a nurse's call, but they did not explain the process or contact me to schedule it until I called more than 10 times. The only reason I gave 1 star is that the staff are friendly, but unfortunately no one seems to know what is happening administratively. I will not return and do not recommend this company.

Po*****D

2 years ago

Jan 10, 2025

I am still receiving treatment and hope for a positive result, but I want to recognize Nurse Kelly and ultrasound technician Vita for being extremely understanding, kind, patient, and gentle. They are truly wonderful.

Sa*****o

2 years ago

Jan 7, 2025

Dr. Burks and her team are exceptional. Communication with them was smooth and efficient, and they ensured that we were fully informed throughout the process. They were reassuring, kind, patient, and extremely supportive. We are deeply grateful to Dr. Burks and her team for helping us build the family we always dreamed of. Their compassion and care were evident at every step. We cannot thank them enough.

Al*****c

2 years ago

Jan 4, 2025

Working with Fertility Centers of Illinois in Hoffman Estates during our fertility journey was wonderful. The front-desk staff are friendly and truly get to know you. They make you feel like family every time you visit. Riddhi is the most amazing phlebotomist I have ever met. I never bruised after a blood draw, and it was almost painless. Lisa R. was excellent during every ultrasound. She explained everything she saw, which helped calm my nerves. I learned so much during my journey! Although infertility is stressful, every colleague at FCI Hoffman Estates genuinely cared about making us feel calm and welcome. We will always be grateful for their help in growing our family!

Sh*****o

2 years ago

Dec 19, 2024

Mi*****s

2 years ago

Feb 4, 2025

Disorganized. I will seek services elsewhere.

La*****o

1 year ago

Jul 10, 2025

Vita is the best ultrasound technician! She is calm, compassionate, and always positive. These appointments can sometimes be stressful, but I feel much more relaxed every time I see her. She always supports me, and I cannot praise her enough!

Ch*****k

1 year ago

Jun 25, 2025

Vita (ultrasound) and Lily (nurse) are absolutely the best!!!

Am*****d

1 year ago

Jun 13, 2025

This was our first visit to this location, and Vita, the ultrasound technician, was very friendly and welcoming!

ma*****e

1 year ago

Jun 13, 2025

Dec 8, 2025

FCI Hoffman is amazing! I had a wonderful experience with Dr. Burks and her entire team. Her nurse Maddie is highly knowledgeable and thoughtful and patiently answered every question I asked. With the help of the FCI staff, every early-morning appointment was easy and pleasant. Infertility is a difficult time, but FCI Hoffman Estates and Dr. Burks's team made it much easier.

Mo*****e

11 months ago

Dec 7, 2025

10 months ago

Jan 10, 2026

Overall, I am about 75% satisfied with FCI. Most of the clinical staff are warm and attentive, though a few are not. My favorite is Nora at the front desk/scheduling. She is compassionate, organized, quickly understands the issue, and has a positive attitude. My biggest problem is their outsourced billing and financial counseling staff. They seem to cut corners while acting as though they are doing everything possible. In less than a year, I had at least four financial counselors. The first three were hard to reach and communicate with, and getting a return call took tremendous effort. One was extremely rude. The fourth was at least friendly and proactively called and messaged me, but she failed to process my new insurance, delaying our next IVF cycle by a month. I am already in my forties and do not have time to lose. As another reviewer said, having major procedures such as egg retrievals and embryo transfers in Chicago is inconvenient if you would prefer to have them in Hoffman Estates. I was also uncomfortable that suburban residents nearly an hour from Chicago were asked to transport/provide a fresh semen sample and then wait another half hour for the egg/sperm procedure, while being told this was fine. Most fertility specialists advise that sperm survive outside the body for no more than an hour. We are both in our forties, and I think they should be more understanding of our desire for the freshest possible sample. They also need to reconsider their embryo transfer process. They tell you to drink plenty of water, not urinate before arriving, and bring a large bottle of water to drink at the clinic because a full bladder helps them see the uterus by ultrasound. They also ask you to arrive half an hour early. I live about an hour from the Chicago embryo transfer center, depending on traffic, near Hoffman Estates. Holding a full bladder for an hour and a half, combined with leaking vaginal progesterone tablets and an extremely cold operating room that increased the urge to urinate, was very uncomfortable. At first, the nurse was understanding and let me urinate and drink more water. Half an hour later, the ultrasound technician confirmed that my bladder was full, but I then waited another half hour for the other staff to arrive. By then my bladder was painfully full and I was nearly leaking urine. The nurse's subsequent “talk” and attitude were very unprofessional and made me uncomfortable. She made me feel that being unable to hold my urine was my fault. Her other comments were humiliating while I was without pants, cold, and vulnerable. It was completely unnecessary. They could have let me urinate on arrival, drink a liter of water, and perform the transfer half an hour later, avoiding this situation.

7 months ago

Mar 18, 2026

Everyone at FCI is very caring! You are greeted with smiles every time you visit. It was wonderful to see Vita during my saline infusion sonogram this morning. She performed most of my ultrasounds when I was pregnant with my first FCI baby, so it was great to see a familiar face. I appreciated how thoroughly she explained each step before Dr. Nani took over, and they both explained the procedure in real time. I look forward to the next steps. 🙂

Ni*****h

7 months ago

Mar 16, 2026

Su*****t

8 months ago

Mar 9, 2026

I recently had an ultrasound appointment with Vita. She patiently explained what she was doing and what would happen next, which made me feel more comfortable about the examination. Vita is very kind!

Do*****z

7 months ago

Apr 10, 2026

Vita is amazing! She is always kind, warm, and considerate. It is such a pleasure working with her!

Ju*****a

7 months ago

Apr 9, 2026

Vita, the ultrasound technician, was very kind and explained everything in detail.

Jan 11, 2026

Everyone was extremely attentive. Nurses Paige and Nicole patiently and thoroughly answered my questions, and ultrasound technician Kathy was very supportive and caring throughout.

Le*****f

10 months ago

Jan 10, 2026

Information is not shared effectively between clinic departments, and the lack of transparency creates confusion in treatment scheduling and adds to patients’ stress. The doctor’s and financial counselor’s timelines do not align. Nurses are also difficult to reach, even though communication is especially important during IVF treatment. I recommend choosing MindBody over FCI.

1 year ago

Aug 1, 2025

Jay was very attentive and did an excellent job with our first obstetric ultrasound. We received good news and look forward to our next appointment.

Jan 2, 2026

It was a pleasure working with Angel.

Jul 27, 2025

Dr. Uhler provided exceptional care and professional guidance throughout our entire process. She is attentive and knowledgeable. We are very grateful to FCI for helping us throughout our fertility journey!

An*****z

1 year ago

Aug 27, 2025

My wife and I are a same-sex couple, and under the attentive care of FCI and Dr. Uhlers, we had a comfortable and safe fertility journey. We are now joyfully awaiting our baby's arrival!

12 months ago

Nov 12, 2025

Ky*****n

11 months ago

Nov 22, 2025

I love this clinic! It is very efficient, and even when busy, the wait is not long. From ultrasounds to bloodwork, the team patiently answered all my questions. Even when I was worried, the nurses always comforted and reassured me that everything would be fine. The front desk staff are also very warm and friendly. Dr. Hirshfeld is wonderful too! I would definitely recommend her. Our meeting was clear and direct, and she answered all my questions. Overall, this is an excellent team!

Na*****e

1 year ago

Oct 2, 2025

An excellent and very kind doctor who is highly knowledgeable about genetic test results. Strongly recommended! We were very satisfied with the clinic's service, care team, and convenient approach to treatment.

Li*****e

1 year ago

Sep 10, 2025

Our entire experience with Dr. Hirshfeld and her team has been incredibly positive. She truly understands the emotional, mental, and physical toll that fertility treatment can take, and she goes out of her way to minimize any additional stress throughout the process. I wholeheartedly trust her guidance and approach and thanks to her, we now have a baby on the way.

1 year ago

Apr 30, 2025

I cannot say enough good things about Dr. Hirshfeld-Cytron and her incredible team. After struggling with PCOS and facing additional medical challenges, I had to pursue surrogacy to build my family. At every step of this journey, Dr. Hirshfeld-Cytron was a constant source of wisdom, clarity, and reassurance. She is not only highly knowledgeable about fertility science, but her approach is also very straightforward. She always explained the plan clearly and gave us confidence that we were on the right path. My consultations with her were always comfortable and informative, and procedures were handled with great care and professionalism. Her communication with me, my husband, and our surrogate was excellent, and her team always kept us informed of test results and updates. I always felt I was receiving the best possible care. If you are looking for a compassionate and exceptionally capable fertility specialist, I highly recommend Dr. Hirshfeld-Cytron!

Mo*****y

1 year ago

May 9, 2025

Dr. Hirshfeld and her team were incredible throughout our fertility journey. They were compassionate and knowledgeable and always took time to explain everything clearly. We felt supported at every step, and thanks to their care, we now have our daughter. Highly recommended to anyone seeking fertility assistance!