Dr. John Frattarelli, United States

Hawaii Institute for Reproductive Medicine is a wonderful place. Everyone is always warm and welcoming, and they quickly answered any questions or concerns I had. I appreciated being able to communicate with them through Klara. Tina was wonderful in helping us throughout the process, and Dr. Karmon was also excellent! Mahalo to everyone at HIFU for all the help they provided throughout our journey!

I sincerely thank Dr. Goulet and her team for their patience and kindness and for answering all my questions and concerns. I am fortunate to finally have my second child. I definitely recommend them to everyone in Hawaii.

We are grateful for our experience with Dr. Frattareli, Silivia, and the other staff we met here. Thank you for helping us and easing our anxiety about building a family. We look forward to returning. Thank you again for everything you have done.

Wonderful experience ❤️ Exceptional care from Dr. Goulet and her team! I arrived deeply discouraged and left pregnant and full of hope! A truly special place.

We had a wonderful experience at Hawaii Institute for Reproductive Medicine. Everyone was very kind, we received quick responses, and appointments were scheduled promptly. They accommodated our schedule, and the wait at every appointment was very reasonable. I cannot recommend them highly enough.

This place is very shady. They charged me for an appointment to check whether I had good swimmers because my wife and I were trying to become pregnant. I needed a referral to have it done. As soon as they received the referral, they began trying to make me pay for the entire treatment program. I kept telling them I only needed a sperm count. When they learned that my wife and I did not plan to complete the entire program with them, they became very unprofessional. I finally obtained an appointment. I should also mention that none of this was covered by insurance. I had to fly in from the Big Island the night before. When we arrived, we both commented on how cold and “clinical” the clinic felt. They said results would take 7-10 days and told us not to contact them because the results would be sent to my referring doctor's office. When the results arrived, no one at my clinic could interpret them. The report stated that I had to be a patient of the Fertility Institute of Hawaii to have the results explained. They took my money for the test but refused to tell me what the results meant unless I paid them more. This must be illegal. Perhaps calling a Hawaii news outlet would make a good story. Updated response: Thank you for confirming what I already wrote. You charged me for a test to assess my sperm viability. That is the test I needed. When the results came back, you were the only ones who could tell me or explain what they meant, but you would not do so unless I paid more. Today we will email local news organizations to explain this practice. Perhaps it is newsworthy, perhaps not, but this is certainly not how a Hawaii business should operate.

We received treatment at the clinic for several months and always felt supported and valued. It was wonderful to have questions answered quickly and appointments scheduled promptly. The entire team feels like a family supporting you throughout your journey.

The entire staff are wonderful. Every concern, question, or thought was always addressed. I always felt heard and that my opinions and thoughts mattered. Everything was explained in great detail. Everyone had a great personality and positive energy. I always looked forward to my appointments, even when the results were not what I hoped for. When we had to postpone or cancel part of a cycle and start over, I felt comforted by so many kind words and positive affirmations. I truly love the entire team here. My FET cycle was wonderful. It was initially canceled and we had to start again, but Julia and Dr. Frattarelli were very supportive and encouraging, and we were able to proceed with the transfer the second time. The transfer itself was wonderful. Every staff member we met was excited and happy for my husband and me. The atmosphere was amazing. The embryologist was wonderful, and we received many photos and videos of the actual procedure. I would recommend them 10/10 to anyone seeking infertility care.

Dr. J. Frattarelli and the IHF staff were very helpful and supportive. Addie and Julia were highly attentive coordinators who answered our questions quickly.

Throughout my life, I believed motherhood was beyond my reach; however, FIH brought a remarkable change to our lives. Dr. Karmon, Nurse Gretchen, and the entire staff showed exceptional patience, provided comprehensive information, and offered unwavering support throughout the process. The facility is not only conveniently located but also beautiful. Klara facilitated smooth communication, and I always felt supported and well cared for. We eagerly look forward to introducing our baby boy to Dr. Karmon and the team when he is born in February 2026. We offer them our heartfelt thanks.

My husband and I had a wonderful experience here. Dr. Goulet and her team were very professional and kind. They responded very promptly; we could text them questions directly, and they sent us all the ultrasound images. They supported us throughout treatment and early pregnancy. I was very ill in early pregnancy, and as this was my first pregnancy, having them guide us through it was a lifesaver. My only feedback, and the reason I gave four stars instead of five, is that the "dignity drape" provided for transvaginal ultrasounds was too small. It is disposable, which is understandable given laundry costs, but other OB-GYN offices I have visited have larger disposable drapes. I personally prefer a slightly larger drape and kept meaning to bring my own, which I am sure they would not mind. Otherwise, the experience was excellent. Highly recommended, but if you are modest, consider bringing your own drape.

My wife and I had an excellent experience at this clinic. Dr. Frattarelli, Julia, Abbie, Chandra, and the other team members were extremely supportive and made us feel at home. Communication was always open, the environment was clean, and our questions were answered promptly without our feeling rushed. After undergoing several fertility treatments on the island, we could not have found a better fertility provider. We are very grateful for their care.

We sincerely thank the entire Fertility Institute of Hawaii team for helping us reach this incredible milestone: graduating from IVF! From the beginning, we felt supported, informed, and genuinely cared for. Heartfelt thanks to Dr. Goulet for her compassion, expertise, and consistent reassurance throughout this emotional journey. Even in the most stressful moments, she always made us feel valued, heard, and hopeful. Thank you to our IVF coordinator, Tiare K, whose kindness, patience, and quick responses made the entire process smoother and put us at ease. Thank you to everyone at the Fertility Institute of Hawaii for helping us realize our dream.

I am filled with gratitude and affection for Dr. Karmon and her entire team. Fertility treatment is expensive, difficult, and emotionally draining. FIH exceeded my expectations in every way. First, Dr. Karmon is exactly the doctor you want on your team! She is warm, knowledgeable, and highly skilled. She worked with us to develop a personalized treatment plan that helped us overcome various challenges, while remaining very encouraging and answering every question and concern. She is honest and thorough, and you can feel her passion for her work. The nurse coordinators are wonderful. They are organized, stay in contact, and provide attentive care at every step, sometimes even hands-on help. Tina was like an angel to me. Zoe made blood draws quick and painless. The surgical team was efficient and made the uncomfortable parts much more comfortable. Thank you, Camille! The front desk staff, billing staff, medical assistants, LPNs/RNs, nurse practitioners, physician assistants, embryologists, and anesthesiologists were all excellent. They were friendly, professional, and attentive. I had a positive interaction with every person I met here. Less important, but still a nice touch: the clinic itself is spacious and beautiful. The view from the waiting area is breathtaking. The operating room, laboratory, and embryo storage are all on site, making everything convenient. Ala Moana Hospital provides free parking for appointments. In terms of cost, IVF is an investment regardless, but when our insurance benefits were exhausted, they worked with us to find the best option. I hope I have not forgotten anything, but essentially, if you are considering fertility treatment, this is where you should go. Thank you, FIH, for caring for me like family!

I cannot praise my experience at the Fertility Institute of Hawaii enough. Dr. Karmon stood out for her knowledge, professionalism, and unwavering commitment to our fertility journey. She explained each step in detail, answered every question patiently and compassionately, and brought hope and determination to every appointment. Even amid uncertainty, she never gave up on us. Special thanks to Alyssa, who was wonderful, organized, kind, reassuring, and quick to return calls and messages. Her support made everything smoother and less overwhelming. It is rare to find a team offering both outstanding medicine and genuine care at every step. If you want a fertility clinic combining expertise with compassion, look no further. They played a vital role in our journey.

Dr. Karmon and the staff here were wonderful and helped us throughout the process! I am very grateful for the care they gave us.

Dr. Karmon was outstanding throughout our treatment and helped us conceive our third child! The clinic is beautiful and has the best views I have ever seen. The front desk staff and nurses were warm, friendly, and helpful. They simplified communication through the patient portal, allowing us to easily track all visit records and information needed throughout the process. We are endlessly grateful to Hawaii Institute for Reproductive Medicine for helping us have a child and giving our family this gift.

Such a positive experience. We absolutely love Claire!

Excellent service in every respect. It starts at the top: Dr. Karmon is the consummate professional and a compassionate physician/mother. We did have one minor issue, which the team addressed and resolved quickly. Overall, every staff member I observed was highly professional. I would also be remiss not to recognize our IVF coordinator, Julia K.! She was not originally our coordinator, but we were fortunate that she stepped in and guided us throughout the process. Speaking on behalf of my wife, her ability to share information and coordinate care was invaluable and relieved much of our stress/anxiety. We sincerely thank you!

I want to sincerely thank the entire team, especially Claire, for the attentive care they gave me throughout treatment. Claire, you are amazing! Of course, many thanks also to Dr. Frattarelli for his continued support and dedication to helping couples like us realize their dream of having a family. The clinic's location is wonderful! I loved coming here and enjoying the stunning ocean view. It made the whole treatment process much more pleasant!

For years, I was told I would never be able to have children because of polycystic ovary syndrome (PCOS). After seeing many doctors who did not truly understand my condition, I finally found the Fertility Institute of Hawaii, and it changed everything. I do not usually write reviews, but this place truly touched my heart. From the moment I entered the clinic, I felt cared for in a way I never had before. From the front desk and nurses to the anesthesiologist, everyone treated me with compassion, love, and respect. They made me feel valued, heard, and genuinely cared for at every step, including during surgery. Dr. Karmon is truly the best doctor I have ever met. Her understanding of PCOS amazed me, and I had never felt so understood and supported. I became pregnant sooner than I ever expected, and it still feels like a miracle. This clinic did more than help me medically; it gave me hope when I had almost lost it. I will always be grateful for the care, compassion, and professionalism that made our dream come true. If you are struggling with PCOS or fertility issues, do not give up—this place can change everything. I highly recommend Dr. Karmon.

The Fertility Institute of Hawaii is amazing! We have worked with them for several years, and their customer service and attention to detail have always been consistent. Dr. Frattarelli is very attentive and always ready and willing to answer questions or explain any part of the process. Our IVF coordinator Anissa is wonderful to work with! She answered many of our questions and always responded promptly. Her communication was consistently sincere and clear. Emily always welcomed us warmly. Lindsey Smith also made our experience comfortable and was always positive and thorough.

I am deeply grateful to Dr. Karmon and the entire Fertility Institute of Hawaii team for making my dream come true. From the beginning, Dr. Karmon was compassionate, supportive, and highly knowledgeable. She carefully guided me through every step and always made me feel heard and understood. Thanks to her expertise and excellent team, I am now pregnant with twins, which is everything I dreamed of. I always felt I was receiving the best care and will forever appreciate the kindness and encouragement I received throughout the process. This experience changed my life, and Dr. Karmon and the Fertility Institute of Hawaii will always hold a special place in my heart. 🥰

Dr. John Frattarelli is amazing and truly an expert in his field. It is incredible that we are 9 weeks pregnant today. Traveling from an outer island has been a long journey, and we pray this is only the beginning. The staff are also very professional, kind, and considerate. They treated us like family rather than a number. Communication was excellent, especially with Julia. She is wonderful and gave us clear, specific instructions. She always answered our questions quickly, and we were very happy under the care of Dr. Frattarelli and Julia. They were compassionate, attentive, approachable, and caring. In the end, it felt as though our family had gained another member. We thank you from the bottom of our hearts, with tears of joy. We could not have had this opportunity without you. You made our dream come true. Mahalo.

Words cannot express our gratitude to Dr. Emily Goulet, whose exceptional care and expertise helped us achieve our dream of having a child. From our first visit, we saw that she was not only an outstanding fertility specialist but also a compassionate and understanding doctor. Dr. Emily patiently explained every step of treatment and answered every one of our many questions clearly. She addressed each concern warmly, professionally, and honestly. Her ability to explain complex treatment plans and options in accessible terms greatly reduced the stress and uncertainty that often accompany fertility treatment. Throughout treatment, Dr. Emily and her team consistently demonstrated exceptional medical knowledge, attention to detail, and genuine dedication to our success. She personalized our care to our needs and always made us feel supported and hopeful, even when treatment felt overwhelming. Thanks to her expertise and guidance, we are now incredibly fortunate. We will always be grateful for Dr. Goulet’s skill, patience, and unwavering commitment to her patients. If you are seeking a fertility specialist who combines deep medical knowledge with compassion and care, I highly recommend Dr. Emily.

I had an excellent experience at the fertility center. I never imagined undergoing IVF, so I felt apprehensive about the process. Feeling comfortable and supported was therefore especially important, and that is exactly how this center made me feel. Our doctor was Dr. Frattarelli. He is direct but considerate and seems to develop protocols designed to maximize the chance of success. Sylvia is an outstanding coordinator. She always answered my questions promptly and provided tremendous support throughout. All the physician assistants were very thorough during scans, and I appreciated their knowledge and skill. The clinic also offers acupuncture, which was wonderful. I received it on the day of my embryo transfer. I highly recommend this clinic. The clinic seems busy, but I could always schedule appointments that fit my needs. That was especially important because I live on another island and must travel a long distance. The clinic is very clean and organized. I am incredibly grateful to have such an excellent fertility clinic on the island. I am thrilled to be expecting my baby and sincerely thank them for helping make this possible!

Our path to parenthood was emotional and deeply meaningful, and we were fortunate to have such an outstanding team guide us. Dr. Frattarelli and nurse Julia showed extraordinary kindness, compassion, and professionalism from beginning to end. Our doctor was highly skilled, knowledgeable, thoughtful, and exceptionally thorough. Throughout the process, the team ensured that we understood every option, felt empowered in our decisions, and were never rushed. Their expertise gave us confidence, but their genuine care truly put us at ease. Our nurse Julia was equally exceptional. Patient, gentle, and consistently supportive, she was our strongest source of support throughout this journey. Her rare combination of warmth and clinical skill always made us feel seen, heard, and cared for. Together, they made what could have been an overwhelming experience feel manageable and hopeful. Their teamwork, communication, and attention to our well-being were remarkable. We are sincerely grateful for their compassion, expertise, and encouragement. Anyone on a fertility journey would be fortunate to have a doctor and nurse like them. Thank you, Dr. Frattarelli and Julia. The Gomez Family

Words cannot express what Dr. Frattarelli and his team have done for my family. I received the highest quality care at every visit. I am deeply grateful for their expertise and commitment to excellence. Claire's support made our entire treatment experience even better. She always greeted us with a smile and offered warm, encouraging words. It may sound like a cliché, but the difference they made in my life and my partner's is truly beyond words.

Thank you, FIH. We are very grateful for your help and support over the years. It was a long journey, but Dr. Frattatelli always listened patiently to our questions and concerns. Our coordinator, Anissa, was also very supportive. The front desk staff always greeted us with a smile. Thank you. —Keith and Eri

Facing infertility was frightening and emotionally overwhelming. Fortunately, my husband and I were referred to Dr. Frattatelli at the Fertility Institute of Hawaii, who helped us through this difficult journey. After several failed IUIs, we decided to try IVF. There was a great deal of information to absorb, but Dr. Frattatelli was patient and kind and explained every detail and option to us. From egg retrieval through frozen embryo transfer, he kept us comfortable throughout the process. In addition to an excellent doctor, we had a wonderful IVF coordinator. Julia answered every question and was our cheerleader from the beginning of our IVF journey. She guided us step by step through medication injections and was thrilled when movement was visible on our final ultrasound. We appreciated her so much that when my husband and I decided to have a second child, we could not wait to have her as our coordinator again. We were so happy to hear that she would become pregnant! I am nearing the end of my first trimester. Although my due date is still some time away, my husband and I are very grateful to Dr. Frattatelli, Julia, and FIH for helping us reach this point. This is our first confirmed pregnancy, and we are excited about this new journey!

My husband and I had such an amazing experience at the Fertility Institute of Hawaii. From day one, Dr. John Frattarelli made us feel completely comfortable. He is patient, clear, and took the time to explain everything in a way that eased our worries. His expertise and calm presence gave us so much confidence throughout this journey. Our care coordinator, Julia Kang, was just as incredible. She was kind, responsive, and always willing to answer our many questions. Her communication was timely and filled with care, and she made each step feel supported and manageable. Every staff member we interacted with showed genuine warmth and professionalism. We truly felt cared for as a whole ʻohana. Mahalo nui to Dr. Frattarelli, Julia, and the entire FIH team for making this journey such a positive and comforting experience.

Our experience with FIH was excellent from the beginning. From the first consultation, they made us feel completely at ease. Trusting FIH was easy. The doctors and nurses are knowledgeable and deeply caring. We had used another clinic several years earlier, but our experience with FIH was truly life-changing. Our only regret is not finding FIH sooner. I must emphasize again that FIH is exceptional, and we are incredibly grateful for their care. We have never felt so comfortable, trusting, or attentively cared for. Dr. Karmon is highly knowledgeable and the best person to work with! From the moment we saw her during our video consultation, her warm and friendly manner drew us in. She has a reassuring confidence that makes you feel everything is under control. I remember meeting her in person for the first time and riding the elevator together. She gave us a sweet smile as though we were already friends, and in that brief moment we felt warmly embraced. My partner and I looked at each other and whispered, “That is our doctor!” :') Haha. I deeply appreciated her honesty throughout the process and loved her consistently positive attitude. Thanks to Dr. Karmon's expertise, we are expecting our first baby, a dream we have had for years. Words can never express our gratitude for the miracle she helped create. We respect her immensely and feel honored to be her patients. ❤️ Jay was the first nurse we met. At every visit, she was incredibly thoughtful, kind, and gentle. She has a soft, bright presence that made us feel completely comfortable, and we will never forget her! She was very patient and always answered every question without hesitation. She guided us through many treatments, and we are deeply grateful for her gentle nature. Working with Chelsea was wonderful! She handled most of our monitoring and was with us from the beginning. She always entered the room smiling and patiently answered all our questions. Talking with her felt like talking with family or a friend. She celebrated every major milestone with us and was deeply understanding and supportive whenever we faced delays. She always remained positive. We are so grateful to her! Taylor was also amazing! She is one of the best nurses we have met, like a ray of sunshine. She is charming and upbeat, and her personality fits her profession perfectly—always cheerful and smiling. She is professional and sincere, made us feel completely at ease, and was always happy to answer our questions. Her reassuring kindness made us feel valued and cared for. She has the sweetest personality, and we are incredibly grateful for her. Zoe is simply the best phlebotomist I have ever met, haha! I swear I did not feel the blood draw at all! She is cheerful, lively, and wonderful. I enjoyed chatting with her, even if only for a few minutes. She makes you feel very comfortable and always makes you laugh. The front desk staff were consistently warm and friendly. They recognized me immediately every time and made check-in easy. I felt like a VIP patient, haha! Whenever we had an important test, they wished us luck. The entire team is exceptional, from the medical assistants and embryologists to everyone else. They made our experience wonderful, and every interaction made us feel like more than patients. I am truly grateful to FIH. This journey was challenging but deeply meaningful, and you hold a very special place in our hearts.

The care here was amazing!!!! From reception, nursing, and laboratory staff to every test and ultrasound, everything was impeccable!!! The entire team was kind, efficient, thoughtful, and compassionate!!!! Dr. Karmon is one of the most humble women I have met, highly skilled, and always found solutions to my fertility challenges. Our journey was difficult, but she succeeded!!! IVF coordinator Anissa was a treasure—supportive, kind, understanding, and always making us laugh. We were lucky to have her!!! Today we graduated with our growing baby!!! We are fortunate to have the island’s best fertility team. Fertility Institute of Hawaii—making the impossible possible! Thank you! 🤍

If I could give this fertility institute 10 stars, I would. A fertility journey can feel overwhelming, discouraging, anxious, and insecure, especially for a woman. But the institute’s warm, understanding, dedicated, attentive staff deeply cared for my husband and me throughout. You may not realize how much you need a cycle coordinator; Claire became someone I never knew I needed. She met our needs, ensured we had everything, arranged prompt visits when needed, reassured me when afraid, and supported me when I needed time. I call Dr. Frattarelli “Superman” because he rescued me through this two-year journey. He communicated gently, cared for us, explained every detail without rushing, and ensured we understood. We thank him, all the staff, and the warm, patient front desk. This center is not just an institution but our home. If considering IVF, choose Fertility Institute of Hawaii. We will have our second IVF cycle here. ❤️ Thank you. Baby boy due July 2026.

We had an amazing experience at this clinic. We worked with Dr. John Frattarelli and he was very kind, honest, patient and reassuring. From the very beginning, he answered all our questions, made us feel welcomed and provided us all the information regarding the process. Would highly recommend him to anyone! Additionally, we also had Claire as our coordinator, she was sweet, kind, patient, and does a great job communicating with us no matter what we needed. She consistently checked up on us, explained everything to us with a great attitude even though there are times when we asked her to explain it to us again. Both her and Dr. Frattarelli were a great source of positive energy for us throughout the whole process!

As a surrogate/gestational carrier, I had a wonderful experience working with the Fertility Institute of Hawaii and Surrogacy Institute of Hawaii. From beginning to end, their team showed exceptional professionalism, empathy, and attention to detail. They created an environment where I felt supported, fully informed, and genuinely cared for. Their outstanding organization, communication, and expertise gave me confidence at every step. I am grateful for the opportunity to work with such dedicated professionals and highly recommend them to anyone considering surrogacy.

My husband and I are deeply grateful for our experience at the Fertility Institute of Hawaii, especially with Dr. Karmon and Chelsea. From our first appointment, every team member listened, supported us, and showed genuine care. They patiently answered our questions and eased our concerns. They truly are leading experts in the field! Thanks to their care, I am now 24 weeks pregnant with twin boys. We will always be grateful for everything they did. Thank you for giving us this most precious gift!

I came to the Fertility Institute of Hawaii more than a year ago feeling devastated and ready to give up. A previous clinic had said my chance of pregnancy was lower than winning the lottery. Dr. Frattarelli and his excellent team restored my hope and belief that I would become a mother. I was quickly assigned a wonderful coordinator, Julia. Like a friend, she kept everything organized so anxiety and fear did not take over. Throughout my journey, she stayed in contact, ensured I took medication and completed labs on time, and scheduled each next appointment. Most importantly, she always smiled, encouraged me, and helped me continue. Zoe in the lab is amazing! Her friendly, lively personality removed my fear of needles. I wish she could draw all my blood. Dr. Frattarelli was professional and kind and patiently answered every question. He helped me feel in control of my IVF journey rather than afraid. I will always be grateful to Dr. Frattarelli, Julia, and the entire Fertility Institute of Hawaii staff. Because of them, my dream of motherhood will come true in July 2026.

The management team is excellent and very attentive.

This was the best experience during the most difficult journey my husband and I have faced. The staff here are the kindest I have ever met. Most importantly, thank you to Julia and Dr. Frattarelli. After ten years of trying and multiple miscarriages, Dr. Frattarelli gave us our miracle! I do not know how I would have made it through IVF without Julia. Thank you so much!

I would like to express my deepest gratitude to Dr. Camon and Alyssa for their exceptional support and attentive care throughout my procedure. Their professionalism and helpfulness made the entire process extremely smooth. I highly recommend this medical facility because the staff are outstanding and consistently kind, welcoming, and punctual. The service was truly excellent, and I sincerely appreciate you. Dr. Camon and Alyssa, your teamwork and dedication are admirable, and I am very grateful for your efforts. Thank you for the excellent service! This is the best medical facility I have ever visited!

Thank you to Fertility Institute of Hawaii for helping us throughout our journey. Special thanks to Dr. Frattarelli and his team for helping us achieve pregnancy from start to finish. We are deeply grateful that you made our dream come true and look forward to seeing you again. I recommend this clinic to anyone struggling with infertility.

My friends and I all love it.

Words cannot express my gratitude to Dr. Karmon and her team. From the first consultation, they showed great compassion and expertise and truly listened to my concerns. They patiently explained every step of IVF so I felt informed rather than overwhelmed. I fully trusted Dr. Karmon during my first procedure because she made me feel so comfortable. The nursing team, especially Alyssa, was extremely helpful, always responding promptly to emails and calls and never rushing my ultrasounds. The front desk staff were wonderful too! Thank you to everyone at Fertility Institute of Hawaii! This journey would not have been possible without your expert team. I will recommend you to everyone!

Thank you to Dr. Frattarelli, Julia, Chandra, Zoe, and all the clinical staff for your attentive care and guidance throughout our IVF journey. We feel incredibly fortunate and grateful. We look forward to seeing you again soon as we prepare for our second baby! :)

Words cannot express how grateful we are for the care we received from FIH. Special thanks to Dr. Frattarelli, Julia, Chandra, and Zoe for their support and guidance throughout our fertility journey.

Every staff member was very thoughtful, and I could feel that they genuinely cared about me. Trying to conceive is always mentally and emotionally difficult, but an excellent clinic can make a huge difference. I would recommend the Fertility Institute of Hawaii to anyone trying to conceive. Thank you to Dr. Karmon and the lovely nurses. We look forward to welcoming our baby in 2027 1. A perfect experience!

Our experience with the Fertility Institute of Hawaii was wonderful from start to finish. We initially just wanted to learn about our options, but from the moment we entered the clinic, we received a warm, friendly welcome and felt right at home. The entire team showed tremendous compassion, expertise, and attentive support throughout the process. They patiently answered our questions, clearly explained our options, and made sure we were fully informed and confident in our decisions. Their genuine care and encouragement made a potentially overwhelming experience much easier. We sincerely thank every member of the Fertility Institute of Hawaii for their kindness, professionalism, and support.

My experience with The Fertility Institute of Hawaii was nothing short of remarkable. From the very beginning, I felt genuinely cared for, supported, and guided through one of the most emotional and uncertain times in my life. Dr. Goulet was kind, decisive, and honest every step of the way. Even when the outlook felt grim, Dr. Goulet always made recommendations that were truly in my best interest. I never felt like “just another patient”—I felt heard and cared for as a person. My care coordinator, Anissa, was the friend I didn’t know I needed during such an uncertain season. She was compassionate during the hard moments and my biggest cheerleader when we finally had reason to celebrate. Her support meant more to me than words can express. If I could give advice to anyone beginning their fertility journey, it would be this: don’t give up, and trust your doctor. Sometimes in periods of uncertainty, you have to let go and trust the process. I am endlessly grateful to the entire team for helping us through ours.

After a long and emotional fertility journey, we are deeply grateful for the attentive care and support provided by Dr. Frattarelli, Julia, and the entire team. Before coming to this clinic, we underwent five intrauterine insemination (IUI) cycles, each ending in disappointment and uncertainty. Our treatment also encountered repeated setbacks because we needed genetic testing and consultation with a genetics specialist. Along the way, we often questioned our decisions and struggled to find answers and hope. Everything changed when we met Dr. Frattarelli. He patiently and thoroughly explained the importance of egg and sperm quality, the different treatment options, and realistic success rates, giving us the confidence and reassurance we desperately needed. Rather than taking a one-size-fits-all approach, he closely monitored how my body responded and adjusted my medication doses accordingly. We always felt that our treatment plan was tailored specifically to us. Special thanks to Julia, who is truly one of a kind. Her dedication to her patients is evident in everything she does. She is extremely approachable, patient, and knowledgeable. Her guidance on the injection process was clear and detailed, and she always made sure that we felt comfortable and reassured. What moved us most was that even while traveling, she proactively contacted us to ask about test results. She genuinely cared about our fertility journey and celebrated every milestone with us. Julia has a special gift for making the clinic feel like home, and her warmth and care helped us through our most anxious moments. We would also like to thank the entire clinic staff. Everyone treated us with kindness and respect. Fertility treatment can feel extremely stressful and overwhelming, but everyone we met made us feel welcome and well cared for. Another major advantage of this clinic is that consultations, ultrasounds, blood tests, and treatments are all provided in one location. This greatly simplified the process and significantly reduced the stress of coordinating care among multiple clinics. The fertility journey is filled with hope, setbacks, and countless emotions. Dr. Frattarelli, Julia, and the entire team provided not only medical care but also health education, personalized treatment, unwavering support, and hope when we needed it most. We are immensely grateful for everything they have done for us and wholeheartedly recommend them to anyone on a fertility journey. They truly made us feel like family.

Dr. Karmon, Courtney, and everyone at FIH are wonderful. They always made us feel welcome, never rushed us, and kept us informed at every step. We previously went to another fertility clinic and are now so glad that we chose FIH. Our growing family could not be more grateful to them. 💓