Dr. Jessie Dorais, United States
5.0
Consultations 64
Reproductive Medicine
Doctor Introduction
Dr. Jessie Dorais, United States
Dr. Dorais passionately loves the field of reproductive medicine and her patients. She feels tremendous gratitude to be able to participate in helping her patients build families and overcome infertility. She is known for her compassionate care, and she makes every effort to include her patients in treatment and evaluation decisions.
Medical School: The University of Illinois College of Medicine 2007
Residency: The University of Utah 2011
Fellowship: The University of Utah 2014
Board Certifications: Obstetrics and Gynecology, Fertility and Reproductive Endocrinology
Location and Hours
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Monday
08: 00 - 17: 00
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Tuesday
08: 00 - 17: 00
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Wednesday
08: 00 - 17: 00
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Thursday
08: 00 - 17: 00
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Friday
08: 00 - 17: 00
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Saturday
Closed
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Sunday
Closed
- Closed Now
Affiliated Clinics
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Janae Balibrea Ingram
10 months ago
Oct 28, 2025
Even two stars feels generous, but based on my experience, I cannot confidently recommend this company. These are some of my experiences at the Midvale location.
My doctor, whom I will not name, met with me only twice, both times virtually. She was neither warm nor considerate, which was especially painful in the vulnerable context of infertility. Initially, I was hopeful. My HSG and SHG were normal. However, the doctor said my AMH was very low at 0.77; repeat testing showed 0.83 ng/mL. I was devastated and could not understand why it had fallen so much in four years, from 2.44 in 2020. She mechanically recommended IVF and provided statistics and success rates for my age group.
From then on, communication felt chaotic and unclear. Costs were explained reasonably well, but different people repeatedly called about the same matters. Protocols and processes were not explained beforehand, causing significant stress. For example, I asked about trying letrozole. They should have called to explain the process. Instead, an unfamiliar pharmacy called about sending HCG, followed by another call to schedule an ultrasound, with no prior explanation. The stress eventually led me to cancel all treatment.
Dissatisfied with the experience and the recommendation for IVF rather than investigating the problem, I changed doctors. I found a NaPro physician willing to investigate why I had not conceived again after a straightforward pregnancy and delivery at age 35. We learned that endometriosis was likely the main obstacle, with laparoscopy as the next step. My surgeon ordered blood tests, which I completed on cycle day 3 last week. Today's result showed an AMH of 2.24 ng/mL! I was so angry that Utah Fertility Center had misrepresented my AMH that I decided to write this review.
In short, understand what you may encounter. You are unlikely to have frequent contact with your doctor or consistent communication with staff who know you and your case, unless perhaps you choose IVF. Have blood tests performed by an outside facility to avoid distorted or misleading results that could push you toward IVF. If you want to investigate underlying causes before trying IVF, consider NaPro treatment.
Best wishes to all prospective parents on their fertility journey!
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Ofa Fagatele
11 months ago
Oct 20, 2025
Dr. Alley was wonderful. He made sure to explain everything, including every step and procedure we would go through. I am excited about this new journey.
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Brigetta Utai
11 months ago
Sep 26, 2025
I have been with UFC for almost four years and am deeply grateful for everything they have done. Dr. Dorais is wonderful. I visited another practice while living in Nashville, and I can assure you that the clinic you choose truly matters. Everyone at UFC genuinely cared about me, and I will always be grateful for what they did for my family.
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Ahmed
9 months ago
Dec 11, 2025
The staff were extremely rude and offered no further information. I waited more than 10 minutes for someone to answer the phone, and their "medical professional" rudely told me to come to the clinic if I had a problem, then hung up on me.
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Mrs Nixon
9 months ago
Dec 6, 2025
I am very disappointed by the poor communication, lack of empathy, and last-minute appointment cancellations.
I understand that lab work can be delayed, but I was not told in advance that the lab needed an additional blood sample. As for empathy, every staff member I encountered was rude and acted as though I was inconveniencing them.
If I had not already invested so much time and effort in extensive testing, I would go elsewhere.
I will revise this review if the staff improve their service during the rest of my treatment.
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Danielle Harman
9 months ago
Nov 25, 2025
What an unforgettable experience! Six failed IUIs, one IVF cycle, and one transfer resulted in twins—one conceived through IVF and the other naturally three days later! It sounds interesting, but it was not. The Ogden staff lacked expertise, treated you like a number, and were cold and without empathy. The Salt Lake City and Pleasant Grove staff were wonderful.
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Nikki Kendrick
8 months ago
Jan 3, 2026
UFC is amazing! This is the best customer service I have ever experienced. Everyone is helpful, warm, and friendly. They do everything possible to ensure that you are comfortable and well cared for!
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Holly Hansen
8 months ago
Jan 19, 2026
More than a year ago, my husband and I adopted embryos and began IVF treatment. We chose Utah Fertility Center, and they took every concern seriously. We felt genuinely understood and valued. We had our embryo transfer last December, and we now have a beautiful five-month-old baby girl. Thank you to the entire medical team!
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Tanisha Bejarano
7 months ago
Feb 5, 2026
You will mainly see nurse practitioners. Doctors mostly work behind the scenes and rarely see patients personally. Most clinicians are professional but not very warm and lack bedside manner. Nurse practitioner Kristi Roggendorf is the exception: she is friendly, empathetic, and genuinely cares about me as a person. The clinic operates smoothly, and staff try to move visits along quickly.
After two miscarriages, a Hashimoto's thyroiditis diagnosis, and three timed-intercourse cycles, I am now 16 weeks pregnant with twins.
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Nes Quick
5 months ago
Apr 3, 2026
I was dissatisfied with my experience here. It felt as though their highest priority was completing appointments as quickly as possible. Although I appreciated the efficiency, I never felt that anyone truly cared about me as a patient.
The doctor was wonderful, but the staff were extremely pushy about starting treatment quickly, even before the doctor approved it. I received daily calls urging me to begin immediately. I waited a month to see the doctor.
After the doctor approved treatment, I left several messages trying to schedule it but never received a response.
A nurse also gave me incorrect information. The doctor explained my test results and was surprised that the nurse had “diagnosed” me with a condition I did not have.
After reading other reviews, it seems that other complaints received compassionate responses. However, based on my experience and similar concerns, no action appears to have been taken to improve patient care, which is disappointing.
I shared my experience with friends, many of whom were shocked by the care—or lack of care—I received, which differed greatly from their experiences elsewhere.
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Megan Southam
5 months ago
Mar 26, 2026
I had an IVF transfer last December that failed, which was okay. My doctor was wonderful, and I liked her very much. But since stopping the medication, I have felt terrible. It has had a major physical and mental impact. The harm these medications can cause is unbelievable. I developed gastritis and other symptoms. I strongly recommend that before starting IVF, doctors sit down with patients and explain all possible medication side effects in detail.
After the failed IVF cycle, I saw my doctor, who prescribed progesterone pills to balance my hormone levels. I later learned that this was a menopause medication. She told me it would only cause dizziness and that I should take it at night. Instead, I felt tired every day, slept about 11 hours daily, experienced shaking and depression, and had other symptoms. Another major concern was that the medication could cause a false-positive mammogram. I decided to stop the birth control pills abruptly. After stopping, my periods became irregular. As a woman who has undergone IVF four times, I urge you not to put such substances into your body. They can severely affect you physically, mentally, and emotionally. Also, research any medication before taking it, even when prescribed by a doctor.
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Aleidis Morales
3 months ago
Jun 19, 2026
Good morning. How can I make an appointment? I do not speak English, so I cannot schedule one by phone.
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Heather Roberts
12 months ago
Sep 11, 2025
I had a wonderful experience with the provider. She made me feel heard and understood. Very informative.
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Vallory Dodson
12 months ago
Sep 4, 2025
Without this clinic and its excellent doctors, I would not have my precious baby after ten years of waiting. Thank you, thank you, thank you. 💜
I had to drive from Green River, Wyoming, for several consecutive days, but they always scheduled me promptly, saw me right away, and never made me run around unnecessarily. They communicated well and were always kind. They not only helped me conceive my wonderful daughter but also diagnosed me with polycystic ovary syndrome and hypothyroidism, conditions that had gone undiagnosed for years. They helped me tremendously, and I plan to return in the future.
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Corissa Allen-Bishop
1 year ago
Jul 24, 2025
I worked with UFC for nearly a year and a half and had an excellent experience! Communication was always timely, and I felt involved and informed throughout treatment. Every staff member I encountered—doctors, nurses, medical assistants, and office staff—was kind, compassionate, and knowledgeable. There were never any unexpected costs or billing issues.
I am now 19 weeks pregnant! I am very grateful for UFC's care!
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ally Seelos
1 year ago
Jun 14, 2025
I do not usually leave reviews, but I want to prevent others from coming here and having the same experience.
Our OB-GYN referred us to UFC. After 6 months of medicated cycles, we were ready for more aggressive treatment. We had an initial consultation and were comfortable with the plan: timed intercourse (TIC), followed by intrauterine insemination (IUI) if unsuccessful. The doctor ordered extensive testing and blood work, which I fully supported. Before starting TIC, a medical assistant called to say a test suggested I might have lupus and that the doctor had prescribed lupus medication. Because lupus is serious, I asked whether I should see a specialist for further testing. The medical assistant clearly knew little about it. Instead of asking the doctor or transferring me, she dismissively said lupus can take years to diagnose and might not be worth pursuing now. As a medical professional, I knew this was unreasonable. I should have been referred for further testing, and medication should not have been prescribed without it. Eager to conceive, I began taking the drug. My research showed it can cause legal blindness and requires annual eye examinations. The assistant never mentioned this, likely because she did not know. I later chose to see a specialist, who said I did not have lupus and should never have been prescribed the drug. He was shocked that a fertility doctor prescribed it without consulting a rheumatologist.
During our TIC cycle, the doctor prescribed 600 mg of progesterone. Another clinic later told me this dose was extremely high. It made me dizzy and unable to stand upright, but I continued because I trusted my doctor. After two weeks, I felt terrible and had blood work to check the cycle. It had failed, and I was not pregnant. The person who called showed no compassion. Our world collapsed, our money felt wasted, and they seemed not to care. They simply told me to call when my period began to start another cycle. They need sensitivity training for such difficult calls.
I later called to schedule IUI for the next month. I called at least 6 times, left voicemails, and sent messages through the app, but no one responded. Fertility treatment is time-sensitive, and waiting days for a return call can cost an entire month. I eventually gave up and contacted another clinic, which scheduled me quickly. After two months there, I became pregnant. They never prescribed unnecessary medication, used no more than 200 mg of progesterone, answered every message, and saw me on time at every visit.
Overall, my experience at UFC was terrible. It also cost twice as much as my current clinic while providing much poorer care. In my view, they are focused on profit, overbook too many patients, and provide impersonal care.
I hope anyone considering this clinic understands what they may face. I drove an hour to each appointment at a different clinic and do not regret it. Infertility is difficult enough; seek treatment elsewhere rather than adding more heartbreak.
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Jessica Muniz
9 months ago
Dec 4, 2025
I love the staff and doctors at Utah Fertility Center in Ogden!! They truly make you feel welcome and help you throughout the process. Lolly, if you are still there and see this, I just want to thank you. You were always wonderful and kind. You helped and encouraged me through the entire process!!
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Kaylee Briesmaster
9 months ago
Dec 3, 2025
I highly recommend Dr. G and UFC. The visits and communication were smooth, and the staff was excellent.
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Kate Hadley
8 months ago
Dec 31, 2025
The entire UFC team is outstanding. The staff work seamlessly together and understand every detail of the complex, meticulous, and frustrating IVF process. The journey is not easy, but they care for every patient with exceptional thoughtfulness.
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Makenzi Button
9 months ago
Dec 18, 2025
The entire process was a joke. We only asked them to process a lab sample. They called me the next business day after the order was sent, so I thought it would be quick and easy. Then there was a problem with the order. Fine—I contacted the ordering provider, who corrected and resent it. Three more weeks and countless calls passed before we obtained an appointment. Their excuses included: the Ogden location had no availability, Taylor would call to schedule, and they had not received the order. They had—the ordering doctor sent it four times, and I emailed it too. Finally, the kind Jerica scheduled us. Thank you, Jerica! The spelling may be wrong. Now we cannot get the results sent to the ordering doctor. They want us to activate a patient portal, but they did not set it up correctly, so they do not receive our emails and cannot be reached by phone. They asked three times who the ordering doctor was, yet there is still no progress. This “simple process” has been a nightmare. Communication is poor, there is no trust, and no one seems to take action. It is terrible.
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Bailey Lundquist
7 months ago
Jan 22, 2026
I love UFC! Dr. Getchev is highly skilled, and the staff at the Ogden location are wonderful. I highly recommend them.
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Jerry Berndt
4 months ago
May 16, 2026
Now that I know about many options beyond IVF, I realize how terrible this clinic was. My wife said she did not want IVF. Their poorly designed website made it seem they did not want to communicate with patients. I took an at-home test, and my wife, a medical laboratory technician, thought it seemed suspicious. The doctor behaved like a 14-year-old girl when discussing reproduction. Even in a sales setting, patients should at least be told about other options. Knowing those options now, I realize this clinic wasted years of our time without teaching us anything.
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Samantha Mettler
4 months ago
May 15, 2026
I had an excellent experience with Dr. Gurtcheff. She supported us from egg retrieval through delivery. Thanks to her expertise and patience, we achieved two pregnancies. Her compassion made the process much easier.
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Olivia Davenport
4 months ago
May 6, 2026
We are extremely grateful to Utah Fertility Center! Being referred for help was emotional and overwhelming, especially with my complex history. Dr. Louwden had carefully reviewed my records before we met, which made me feel reassured and genuinely cared for. She gave us the information and tools to make the best decision for our family. Her knowledge and experience gave us confidence and made me feel empowered. The medical assistants and nurse practitioners were patient, kind, understanding, and very helpful. My questions were always answered, and calls were returned the same day, usually within hours. We are now expecting a baby, and our son is a big brother—something I once could not imagine. We would choose this clinic again. Our whole family is deeply grateful.
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Carie Frantz
4 months ago
Apr 29, 2026
I am very grateful I was referred to Utah Fertility Center. Dr. Gurtcheff treated me with empathy and care while remaining honest and avoiding false hope or unlikely treatments that would waste time and money. Over several years, I also saw other doctors and surgeons at all three Utah Fertility Center locations. Ultimately, the nurses and staff I saw several times each week made the greatest difference; every one of them was wonderful. Infertility treatment is exhausting and painful, but whether I was elated or heartbroken, I felt supported by a strong, skilled team doing everything possible to help me succeed. It was not easy, but for the child I ultimately had, I would endure it a hundred times. Thank you to everyone who helped fulfill my dream!
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Esmeralda Ramos
3 months ago
Jun 18, 2026
Update!!! Thank you so much for helping us realize our dream. We were blessed with twins. This was our first IVF attempt, and only one embryo was transferred. Everything went very smoothly. We cannot wait to try again and work with UFC again. Thank you from the bottom of our hearts ❤️
Please be aware of this clinic’s hidden fees and lack of communication.
Below is our firsthand experience with this clinic. We hope you will take a few minutes to read it.
We had done some research on IVF and consulted several clinics before ultimately choosing UFC. We met with the doctor and told him we were ready to begin an IVF cycle as soon as possible. That was on 2025 year 1 month 21 day. He said the finance department would call us and then email us the cost of IVF. We received the quote on 1 month 24 day.
My biggest mistake was paying in advance because we were so excited and wanted to make sure we did not waste money. On 1 month 30 day, I went to the front desk to pay, and she never told us there would be two separate charges for two different cycles. Because the amount we paid was close to the average price listed on the UFC website, we assumed it covered the entire cycle. No one—the doctor, front desk, coordinator, or staff—told us that our payment covered only the egg retrieval. We would later have to pay several thousand dollars more for the embryo transfer.
I met with my coordinator on 2025 year 2 month 3 day. She explained my schedule and all the medications I needed to take, as well as blood tests, ultrasound examinations, and so on, but she still did not tell us that the embryo transfer would cost extra.
We initially considered IVF because we hoped to have a boy, as we already had a daughter. After researching sex selection, we learned that it takes longer and carries a higher risk of embryo damage, so we decided against it. I emailed my coordinator to tell her our decision because we thought that was what the documents we signed stated. She never told us there would be a long wait after the egg retrieval or that they would have to perform a frozen embryo transfer, which would cost us several thousand dollars more. The only information anyone gave us was that the embryo transfer would take place 3-5 days after the egg retrieval.
On the day of the egg retrieval, 2025 year 3 month 28 day, we arrived at the hospital early because we wanted to discuss the embryo transfer with a doctor or nurse. They had previously said the transfer could take place 3-5 days after retrieval, so I could take a few days off work. But no one knew the details. A woman having an embryo transfer that same day told us they never allow embryo transfers 3-5 days after egg retrieval. We immediately felt that something was wrong. After the egg retrieval, we spoke with the doctor, and she said they would not perform a fresh embryo transfer because that was also what my doctor had said.
My husband emailed my coordinator to tell her what they had told us. She said that was not the plan and that they could not perform the embryo transfer because they needed to give me medication and do many other things. She told us she would speak with the finance department to see whether they could offer us a discount. But we were very upset because none of this had been communicated before we paid. If they had clearly explained all the costs, including the two cycles, we could have chosen a different clinic.
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Lillybeth Muniz
3 months ago
Jun 18, 2026
The medical staff at Utah Fertility Center are wonderful. They care deeply for their patients and made me feel incredibly welcome, both at Pleasant Grove and at the Ogden clinic, where I receive most of my care. My experience so far has been excellent, and I feel fortunate to have been referred to them. I am very grateful and hope I will ultimately be able to welcome my baby.
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amy p
10 months ago
Oct 28, 2025
All the staff are very kind and capable. You will receive attentive and respectful care here!
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Kylee Kenning
10 months ago
Oct 25, 2025
I truly appreciate Utah Fertility Center. During such a vulnerable time, they consistently provided information, answered our questions, and treated us as individuals. The nurse practitioners were especially helpful and impressive. Infertility involves a real learning curve, and it took us time to understand what we were doing, but they were always willing to answer questions, help us understand, and empower us. Highly recommended.
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John Kenning
10 months ago
Oct 25, 2025
UFC took excellent care of my wife and me! They communicated well and were friendly and helpful. We often felt anxious, but the UFC staff were always understanding and caring!
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Madilyn Myrick
11 months ago
Oct 11, 2025
UFC is the best clinic in the state. They not only have the highest success rates but also an excellent team that patiently answers any questions. I highly recommend Dr. Dorais for any fertility treatment! I have worked with her for five years.
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Yankarla
10 months ago
Nov 11, 2025
The service here is poor. Wait times are long. They want to meet patients by video conference. They cancel appointments at will even after confirming them. They pressure you into decisions you do not want to make. The staff are cold and uncaring. I have visited several other fertility centers and came here for another opinion, but I never expected this center to be so bad. I will never return.
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Rich
10 months ago
Nov 11, 2025
We booked three months in advance and paid a deposit. The day before the appointment, we received confirmation that we were scheduled for the next day, but a few hours later they canceled. We called immediately and were told that cancer patients took priority, so our slot had been given to a cancer patient. They offered to reschedule us if we were willing to wait another three months. No, thank you.
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Tori Smedley
9 months ago
Nov 26, 2025
I am an egg donor and recently completed a retrieval. Although the process can be challenging and difficult, it is always deeply fulfilling. Utah Fertility Center takes excellent care of donors and patients. I am very grateful to every staff member who helped me along the way. Leslie was the nurse who supported and encouraged me throughout, and I will always appreciate her guidance, expertise, and reassurance during and after the retrieval, especially through recovery, which was the hardest part for me. I hope to continue donating through Utah Fertility Center and would recommend them to my family and friends.
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Rhennie Hungate
9 months ago
Nov 26, 2025
I donated eggs six times with Idaho/Utah Fertility Center, reaching the donation limit. Writing this review is bittersweet because I just completed my final cycle, and I could not imagine a better ending. I live in Idaho Falls and spent most of my time at the IF clinic, where I made many wonderful memories with an amazing group of women. They were always helpful, kind, and responsive. Leslie, thank you for your warmth and support through the challenging and rewarding moments. Words cannot express how grateful I am for everything you have done for me over the past few years. To the Idaho Falls nurses: you made every blood draw less painful and always kept me updated—thank you. Carson and Stephanie, thank you for taking such good care of me during these cycles. You were always there with laughter and positivity when I needed it. I knew I could rely on you to make me feel safe, supported, and encouraged. Dr. Conway, you performed most of my retrievals in Utah, and I am deeply grateful for your careful attention to my safety and well-being. Dr. Henne, thank you for performing my final retrieval and for appreciating my just-woke-up-from-anesthesia humor—it was wonderful working with you. To everyone: thank you so much. I could not have reached this point without your support, kindness, and encouragement. Thank you for helping me support families struggling with infertility. I will deeply miss your smiling faces and the close bonds we built over the years. I highly recommend Idaho/Utah Fertility Center. They are knowledgeable, thoughtful, compassionate, and sincerely committed to helping families on their fertility journeys.
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Maygan Waite
8 months ago
Jan 17, 2026
I cannot say enough good things about Utah Fertility Center. From the moment I walked in, everyone I met was exceptionally kind, compassionate, and genuinely caring. The doctors, nurses, ultrasound technicians, and front desk staff listened patiently, explained everything clearly, and ensured that I felt supported without ever rushing me. Fertility treatment can be physically and emotionally overwhelming, but the entire team made me feel safe, respected, and truly cared for at every step. Their professionalism and sincere compassion make this clinic exceptional. I am deeply grateful for the care I received and highly recommend Utah Fertility Center to anyone on a fertility journey.
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Joey Armstrong
7 months ago
Feb 19, 2026
My experience at UFC was excellent. Dr. Dorais is kind and thorough, always listening to my concerns and answering every question. My nurse coordinator was easy to reach, and even when she was unavailable, someone else could always help. The entire Midvale team is outstanding, and I highly recommend UFC to anyone needing fertility treatment.
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Tayla Martin
7 months ago
Feb 19, 2026
I have never encountered such rude staff. The women in the office were extremely disrespectful. I have lost confidence in doing this in Utah and am considering traveling out of state.
They also seem to have little data on frozen eggs, with a very small sample size, and no experience freezing eggs for older women.
Avoid this clinic and save yourself the trouble.
Reply to the clinic owner: The staff seemed specially trained to mistreat patients, so you clearly did not do what you claim.
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D. Anon
7 months ago
Feb 18, 2026
I came here for donor-egg IVF. If I could choose again, I would not select this fertility center. My doctor was Medical Director Dr. Gurtcheff. It was difficult to get complete answers from her. Sometimes she replied with only a few words, and I often had to ask follow-up questions for details. She did not explain what certain pregnancy measurements meant unless I pressed, and she lacked compassion. I believe she should have evaluated my uterus more thoroughly before transfer. My new doctor diagnosed endometritis and polyps, which have now been removed. I lost two embryos. The only positive at Utah was coordinator Ali, who was lovely, patient, and compassionate. Apparently, however, $40,000 does not buy compassion or time from the doctor. I am not alone in this view; check the Facebook groups before going. When I requested another doctor, they did not even respect that request. The center already had few doctors, and some of the few well-reviewed ones recently left.
Reply to Utah:
What a clever response. I requested another doctor, yet you failed to explain why this was not possible. A classic bureaucratic tactic. Find a medical center that is not owned by private equity.
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olivier olivier
7 months ago
Feb 10, 2026
Utah Fertility Center's embryo preservation is extremely poor: one in four embryos reportedly does not survive insemination.
Please do not trust them 🙏🏼🙏🏼🙏🏼
They refuse to admit mistakes and demand monthly payment for our remaining nonviable embryos, which we had intended to donate to scientific research.
The only science they understand is money. Do not expect compassion; they are bankers in another form.
@Utah Fertility Center, please do not delete this review. We will update it as needed. You can block a Facebook account, but a Google account is harder to block.
Take care, everyone reading this.
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Lydia Jorgensen
7 months ago
Feb 8, 2026
We had a wonderful experience at Utah Fertility Center. Fertility treatment can make you feel vulnerable, but we were fortunate to have an excellent care team that reassured us everything was under control. Every staff member was kind and made me comfortable throughout visits and treatment. Beyond these positive experiences, they also helped us conceive and build our family, for which we are deeply grateful!
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Maryori Piña
6 months ago
Mar 13, 2026
The care was excellent, and the doctors were very attentive. I am very grateful to Dr. Dulles, nurse Kayla, who was extremely attentive and always patiently answered all my questions, and Dr. Ely. The egg retrieval was very successful, and my recovery went very well.
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Korryn Flynn
6 months ago
Mar 13, 2026
Dr. Gurtcheff is amazing. I think she is the best in the state. She helped us have our first baby after years of complex fertility struggles, and now we are trying for our second with her help. I highly recommend her!
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Kristina Bishop
6 months ago
Mar 6, 2026
More affordable than other options, with a higher success rate. They offer mild IVF protocols and research programs. Dr. Gurtcheff is very kind, positive, and patient.
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April Iund
6 months ago
Mar 5, 2026
My experience was wonderful from start to finish. Everyone was kind, supportive, and thoughtful. Dr. Gurtcheff and her team are exceptional, and I am sincerely grateful for the care they gave me.
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Makayla Whittington
5 months ago
Mar 31, 2026
I am devastated and heartbroken by this clinic’s extreme lack of professionalism. After waiting three months for an appointment, I received a cancellation text the day before. There was no phone call, only a text that my phone even flagged as spam.
Last Friday, I specifically called to confirm the appointment and asked them to call or email if anything was missing, but I received nothing. Our records showed that both my husband’s and my information was 100% complete, and I have screenshots.
What hurts most is the effect on my health. I recently had endometriosis surgery in preparation for this appointment, and the first three months after surgery are my best window for conception. I wanted everything ready so we could begin trying as soon as possible. This appointment was part of our plan to make the most of that critical period. Now my husband will not return until June, and my optimal post-surgery fertility window has been wasted because of scheduling errors and poor communication.
I went to great lengths with my OB-GYN to prepare all my medical records, only to be stood up. I am deeply hurt. If you want a clinic that treats you as a person rather than a number in a system, look elsewhere.
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Renata
5 months ago
Mar 22, 2026
Dr. Conway is a highly skilled and compassionate physician. She provides a tremendous sense of safety and reassurance! She and her team are wonderful, and I am very grateful!
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Matt Jackson
6 months ago
Mar 19, 2026
We have been patients at Utah Fertility Center for several years and have always been very satisfied. We have consistently worked with Dr. Gurtcheff and feel extremely fortunate. She is always helpful and patiently listens to all our thoughts and questions. She is candid and direct while remaining kind and encouraging. Thanks to her, we had a successful frozen embryo transfer and now have a little boy who is almost 4.
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Madi Acord
4 months ago
Apr 22, 2026
I had been trying to become pregnant since November 2024. Our first appointment with UFC was in December 2025. I told them upfront that our insurance did not cover fertility treatment, and they assured me everything would be classified as diagnostic and covered. I trusted them and completed every test they scheduled. I was never told which tests were being performed, given a breakdown of what anything meant, or presented with an official treatment plan. I simply kept attending when instructed.
They suspected PCOS because my cycles lasted more than 80 days. After all the testing from December through the end of March, I still had no official diagnosis. I had to contact them myself, and a nurse replied that my results ‘aligned with PCOS.’ When I asked whether that conclusion came from the doctor, I was told I would need an appointment to speak with him and that he was booked for more than a month. I therefore never received an actual diagnosis from a doctor.
I want to be clear that I have no objection to paying for quality care. What I object to is being blindsided. Before treatment even began, I received a $1,500 bill without warning. A follow-up appointment to review my results cost $75, which was also never disclosed in advance. Ask the price of every appointment before scheduling because they will not tell you unless you ask.
The only treatments offered were timed intercourse at $750 per month or IUI. This is my second child. I knew my body could become pregnant; I simply had long cycles and needed help regulating them. I asked for a less invasive option but was pushed back on rather than heard. Metformin was never mentioned.
I found an OB independently who prescribed Metformin. Within 3 weeks, I was pregnant. I am now 5 weeks pregnant with excellent numbers after taking a $20 medication that was never mentioned during four months at UFC. Please exhaust every other option before beginning what may become a long, expensive, and confusing process here.
TLDR: 4 months, no official diagnosis, $1,500 in bills before treatment even began, and the $20 medication that helped me become pregnant within 3 weeks was never mentioned. I had to switch providers even to learn it was an option. Always ask about costs upfront and exhaust all options before coming here.”
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TidaDustin2019 Mcleod
4 months ago
May 10, 2026
My egg retrieval day was smooth and pleasant. Dr. Ali was kind and considerate and patiently explained the entire procedure. All the staff were wonderful—Makayla was especially kind and took excellent care of me. I felt very good about the experience.
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Sandie Jordan
4 months ago
May 2, 2026
Kennedy is an angel. She is always so helpful, and I am very grateful for her.
M
Morgan Freston
4 months ago
May 1, 2026
Working with UFC has been wonderful! The Ogden and Pleasant View locations are both beautiful!
O
Olivia Bertok
3 months ago
May 31, 2026
I have worked with Dr. Peterson, Dr. Foulk, and now Dr. Conway, and they have all been outstanding! The UFC team is wonderful, and I highly recommend them to anyone considering fertility treatment!
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N. Kener
2 months ago
Jun 26, 2026
The service is absolutely terrible. They first quote you one amount and say it covers everything, then tell you that you still owe several hundred dollars. If you are male, they will not help you at all; they simply say they are sorry, but it is not their area of expertise. Months later, they will send bills unrelated to your treatment, claiming they were "reimbursed" by insurance. They only push IVF instead of looking for other solutions. To them, you are just a source of money, and they do not care about you. I recommend going to East Bay Fertility Center first and avoiding this clinic.
J
Julie Carlisle
1 year ago
May 24, 2025
Unfortunately, my embryos are at another fertility center. If you need external monitoring here, go to a hospital. They do not accept your insurance. A saline sonogram costs $450.
M
Megan Day
1 year ago
May 14, 2025
This review is long overdue, and words cannot express how grateful we are to Utah Fertility Center. We are deeply thankful to the entire team. We received treatment at the St. George and Pleasant Grove clinics and had an incredible experience throughout. Our IVF nurse coordinator Amanda was truly wonderful—kind, supportive, and highly organized throughout the process. Amanda is an amazing person, and we adore her. And Dr. Conway... we are convinced she is an angel. We witnessed the miracles she creates. Everything she did was remarkable! She was compassionate, and her proactive treatment approach made all the difference. We felt heard, understood, and genuinely cared for. The care we received was so kind and sincere that words cannot describe how incredible they were.
We traveled from Las Vegas for treatment and have absolutely no regrets. The St. George team was wonderful to us. The women there were amazing. They handled our examinations, ultrasounds, and all related testing. They will always hold a special place in our hearts, and we are so grateful to them!
Thanks to them, we now have a beautiful one-year-old daughter. We will never forget what they did for our family. We are glad they became part of our story. They made our dream come true.
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nicole Winona
1 year ago
May 12, 2025
I cannot say enough good things about UFC. Every appointment was a wonderful experience. We felt cared for and treated with nothing but kindness. We especially appreciate Cassidy at the front desk for her kindness, Ann-Marie and Tami for their knowledge, and Celesta, Brynlee, and Mitta for their help and kindness. The women at this clinic are the best! It was a pleasure getting to know them! 💕
V
Victoria Graff-Stack
1 year ago
May 8, 2025
UFC helped us tremendously as we dealt with infertility and recurrent pregnancy loss. The one area I believe they should improve is providing in-house mental health support. Psychological support would be invaluable when coping with pregnancy loss and the extreme emotional challenges that follow. The St. George area also has a serious shortage of infertility-specific mental health resources, and I believe this would be a valuable addition to our community.
S
spencer wilson
1 year ago
Apr 2, 2025
Untrained staff repeatedly inserted my wife's catheter incorrectly until another nurse was sent to correct it. That evening, my wife developed a large blood clot, and the clinic never responded to us. This was only one of many poor experiences.
C
Chandler Schafer
9 months ago
Dec 3, 2025
This was my second intrauterine insemination (IUI) at Utah Fertility Center, and I absolutely love the team! I had many questions throughout the process, and they answered every one. Although the first attempt failed, everyone was supportive and kind when I returned for the second. I highly recommend this center!
M
malosi togisala
8 months ago
Jan 10, 2026
My wife and I both love this place! Everyone was very kind and helped us greatly during our most difficult time. If you are experiencing pregnancy-related problems, I highly recommend going there.
A
Andrew Johnson
3 months ago
May 22, 2026
Really, going anywhere else would be better than here. I simply don't have enough time in a day, and I can't even remember all the problems we've encountered here.
S
Shawna St. Clair
5 years ago
Jun 11, 2021
She is a wonderful doctor! She listens well and is very knowledgeable. If you see her, you will be in excellent hands!
K
Kaley Cook
4 years ago
Nov 9, 2022
Such a compassionate and kind doctor. I enjoyed working with her.
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What documents are required for IVF treatment abroad? Can I choose the baby's sex with overseas IVF? What supplements are recommended when trying to conceive at an advanced maternal age? What tests should be done after trying to conceive for one year without pregnancy? Why does my ovulation test keep showing a strong positive?Free Fertility Advisor Support
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