Camelback Women's Health - Biltmore, United States

Camelback Women's Health - Biltmore, United States

     
3.9
Consultations 22
Reproductive Medicine
Hours: 08: 00 - 17: 00
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Clinic Details

Our Practice

The physicians and staff are so pleased you have chosen Camelback Women’s Health! We are a comprehensive obstetrics and gynecology practice committed to providing excellent health care for women of all ages, from adolescence to post-menopause, we are here to help you through life’s changes.

 

 

Our History

Dr.’s DeSanto, Nelson, and Schwartz worked closely together in the OB/Gyn department of Arizona Physician’s Center, a large hospital-owned, multi-specialty practice.

 

The physicians made the decision to resign from Arizona Physicians Center in May of 2000. We officially became Camelback Women’s Health on September 15, 2000, a physician owned and independently operated.   We were fortunate to be part of Camelback Women’s Health’s growth over the years with the addition of dedicated Women’s Health Nurse Practitioners, as well as in-office ultrasound and mammography.

 

In 2023, Camelback Women’s Health was acquired by Unified Women’s Healthcare:

 

Unified empowers women’s health providers at 925+ locations to transform women’s healthcare experiences for their patients, while preserving clinical autonomy and supporting innovation and practice growth. With Unified focusing on the business of medicine, our affiliate ObGyns can focus solely on the practice of medicine. Our medical affiliates boast an average patient satisfaction rating of 4.8 out of 5 stars, and many have served local families for multiple generations.

 

 

 

Our Goals

At Camelback Women’s Health, we have specific goals that help us to provide the highest standard of care in the fields of obstetrics, gynecology, gynecologic surgery, infertility and preventative women’s health care for the women in our community. At our practice, we strive to do the following.

 

1. Involve our patients in the decisions about their healthcare by listening to their concerns and educating our patients on their particular medical circumstances.

 

2. Promote a compassionate and caring environment for patients and their families in comfortable surroundings.

 

3. Maintain a commitment to private medical practice where we can best advocate for our patient’s unique medical circumstances within the local healthcare system and preserve the privacy of their medical records.

 

4. Commit to continuing education to provide the most up to date treatments for our patients.

 

5. Provide exceptional care at an affordable price.


Listing Highlights

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Photos and Videos
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Location and Hours
4530 N 32nd St STE 100, Phoenix, AZ 85018
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  • Monday

    08: 00 - 17: 00

  • Tuesday

    08: 00 - 17: 00

  • Wednesday

    08: 00 - 17: 00

  • Thursday

    08: 00 - 17: 00

  • Friday

    08: 00 - 17: 00

  • Saturday

    Closed

  • Sunday

    Closed

  • Closed Now
Facilities and More
  • Credit cards accepted
Doctors at This Clinic
Dr. Barbara Faber, United States
    

Reproductive Medicine |

Years of experience | Consultations 55

Female infertilityMale infertility
3.7

Free Consultation
Featured Reviews
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Review Camelback Women's Health - Biltmore, United States
On-Site Overall Rating

50 ratings

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Jun 26, 2026
Dr. Jody always helps me with all my gynecological needs.
May 28, 2026
NP Maggie was so kind and listened.
May 6, 2026
Dr. Zeng and the nurse I met today are the most compassionate healthcare professionals I have ever encountered. I am extremely grateful for their care! They truly went above and beyond.
May 13, 2026
I feel bad leaving 3 stars because I absolutely love camelback women’s health but the young front desk girl with a septum piercing needs a serious attitude check and more training on how to treat guests. I had an amazing visit with my doctor Jen Billingsley to check on some concerning health issues.Although I was not greeted when I walked in, or even told to have a nice day when I checked out, she ignored me when I said hello, and when I was asking clarifying questions about paperwork she responded to me with snippy and smart ass responses. I use to be a manager in customer service and I would have fired her if she was under me treating guests like that. I was already anxious coming into my appointment and her behavior appalled me since she is working in a women’s health office.
Apr 22, 2026
Maggie is always warm and kind. She is efficient and makes me feel heard and reassured. She takes time to explain abnormalities in detail and provides excellent patient education. I trust Maggie completely and will continue scheduling visits with her.
Mar 23, 2026
At my first visit, Dr. Zeng kindly and patiently listened as I described my various health issues. She was gentle and professional during the Pap smear and breast exam. Although this should be expected of a doctor, it was still appreciated. I look forward to future visits.
Mar 26, 2026
I am very unhappy with the conduct of all the women at the front desk 😔 They were very unfriendly to my wife. Extremely unprofessional.
Feb 14, 2026
I found the best OB-GYN, Dr. Bernhard. She truly cares and remembers many details about your life. She delivered my younger son almost six years ago, and I still remember her. I recently learned that my insurance no longer covers her, but I decided to pay out of pocket so she could remain my doctor.
Mar 8, 2026
I originally saw OB-GYN Dr. Anita Bernhard and recently switched to nurse practitioner Margaret Castro. I must say my latest examination was somewhat painful now that I am older. However, the front desk staff and nurses were excellent. Maggie was especially thoughtful: she listened carefully, explained everything, and confirmed all the details. Fortunately, my examination is annual. I will definitely see Maggie again. 💕
Mar 13, 2026
Maggie is great. Personable, professional and efficient. Good with anxious types like me :)
Jan 30, 2026
I received an email the same day saying my appointment had been canceled, even though appointments are already very difficult to obtain. I was then told the earliest available date was late February or early March. Dr. Blackstone's assistant was extremely rude and unapologetic.
Jan 13, 2026
My first prenatal visit was with Dr. Maggie Castor, and I also had the pleasure of meeting Dr. Bernhard. Both doctors were wonderful! The front and back office staff were also excellent. Everyone was very friendly and helpful!
Jan 17, 2026
Excellent! The front desk staff were friendly, the nurse was kind, and the doctor I saw, Allie Kosena, was especially nice. Although my pain tolerance is higher than most, the Pap smear did not hurt at all. I recommend this clinic :)
Jan 27, 2026
The doctor and staff are excellent. 100% recommended.
Dec 29, 2025
Has Dr. O'Sullivan returned?
Dec 31, 2025
I signed up to see Dr.Schwartz and I hope I get to meet her soon cause it feels like I have to see everyone but her…. The other providers I encountered were nice and very personable so it’s not a dig at them, but I really want to meet my GYN as I’m 8 weeks pregnant and new to the area. They keep saying you have to go to the NP… oh the NP you saw isn’t available, want to schedule with another NP? No. I want to see ONE person throughout my pregnancy for continuity and get comfortable with them as I have history of complications during pregnancy. But they make it impossible to do that. I saw one MD because she was available while I waited for Dr.S and was told “If you see her again- you’ll have to see her the duration of your pregnancy.” I saw her because I didn’t have another option (and she was great!) but I don’t want to keep being asked or push to establish with another provider. My last office- I saw one person - my MD the entirety of my pregnancy that’s it.
Jan 9, 2026
I’ve been going to this practice for several years and I can honestly say it’s one of the worst I’ve ever experienced. While Dr. Blackstone is very nice, her assistant Karen is beyond incredibly rude and will hang up on you. I have yet to have a positive experience with her - her name is quite fitting. Additionally, I had an ultrasound done on Dec 8 and they were unable to get me any results for almost a month- which is “standard” for them. Ultrasounds typically have a 1 week turnaround. Additionally, they refuse to provide a copy of your images. When they finally got my results, and called to schedule just a surgery consult, I was told I had to wait another month for the appt. My husband had to call back and beg for another appt at a different location. During the consult, I was promised I would get a call the next Monday to schedule my surgery, it took another 5 days and me calling to get an update. I still don’t have a surgery date scheduled. Instead I was told I need to pay $40 to schedule the surgery which is being done by a different facility. When I asked for an explanation I was told “I will make a note you are refusing to pay” and then Karen hung up on me. Please don’t waste your time at this practice! They will slow walk your care- regardless if there is a potential for cancer. There are so many better options out there!
Dec 16, 2025
My physician was wonderful and made me comfortable, answering all my questions. However, after an email said results were online, I could not access them. After waiting a week, staff tried to guide me through the website instead of providing results. I could barely understand the representative, and when I declined more online troubleshooting, she told me to speak nicely and hung up. A supervisor was equally unhelpful. Customer service should help patients access health information, not make it harder. I am deeply disappointed and will not return.
Dec 17, 2025
I attended this OB-GYN practice for years, but over the last year or two scheduling has become extremely difficult and appointments are often canceled. The system is inconvenient and disorganized. Even after confirming and taking time off work, they could not guarantee my requested physician or nurse would be available. Regrettably, I must find another practice.
Nov 19, 2025
Every visit goes smoothly. I see the doctor quickly, and the staff is pleasant. I have been a patient at this practice for 20 years.
Nov 19, 2025
I do not usually leave negative reviews, but this hospital's front desk service is terrible. The people answering the phone are always rude and provide no help. The doctors here are excellent, but be prepared to be treated like trash before you see them.
Oct 20, 2025
Sep 9, 2025
The front desk staff were very kind, and so was Dr. Zeng! They were efficient, patient, and listened carefully to my needs.
Sep 12, 2025
I absolutely love this clinic. Dr. Zeng is amazing; her communication and compassion are exceptional. Medical assistant Kristen also deserves a raise. She has always been kind, handled all my paperwork, consistently responded to portal messages, was always courteous, did an excellent job assisting with procedures, and helped with all my work and procedure documentation. She is truly wonderful, and I am very grateful to her.
Sep 2, 2025
The staff were very attentive, and I would recommend them to anyone.
Aug 6, 2025
I should probably start by saying that I may be a little particular about healthcare... CWH is a wonderful place with loving, compassionate staff. I love my nurse practitioner, Holly. She laughs and jokes and lets me ask every question. She is professional and warm, does not jump to conclusions, and is very thorough and thoughtful. I actually arrived early for my appointment and was out in 25 minutes, 12 of which I spent with the staff! I highly recommend CWH! I also really appreciate their care for everyone. In another review, someone was extremely cruel about the "clientele." Everyone deserves quality care. Thank you, CWH!
Aug 8, 2025
I am extremely disappointed by the highly unprofessional conduct of all the nurses here. The doctors were similarly rushed, dismissive, and lacking in empathy. I left feeling unheard and disrespected and genuinely concerned about the quality of care at this clinic. Healthcare should be compassionate, inclusive, and professional. Sadly, this clinic failed in every respect. I would not recommend it to anyone who values dignity and respectful treatment.
Aug 8, 2025
In my opinion, Dr. Nelson is one of the best doctors. He delivered my first son 🥺🩵 Now I am pregnant with my second son, and I am happy to have Dr. Nelson as my doctor 🙏
Aug 26, 2025
This is my favorite gynecology practice. Even after moving away, I still drive an hour to keep this clinic and my doctor. I have seen many doctors here and currently see Maggie Castor. They are all patient and empathetic, including the front desk staff. I do not understand the many negative reviews. Every medical practice that accepts insurance faces intense market pressure and declining reimbursement, yet this clinic remains kind and caring. They truly go above and beyond. If you are new and reading these reviews, go. Schedule your first appointment. Tell them all your needs. Advocate for yourself. Learn. You will be well cared for here.
Jul 31, 2025
I am deeply disappointed with my experience with Dr. Amber Tsang. What began as a routine request for a simple letter confirming my pregnancy escalated into a troubling situation that ultimately jeopardized my privacy and personal safety. Dr. Tsang not only failed to complete my written request from several weeks earlier, which she acknowledged in a conversation with a third party, but claimed when confronted that she did not remember writing the letter. More disturbing, she spoke with my landlord without my consent about the letter’s legitimacy and implied that I was her patient. This directly violated my privacy. Whether or not she disclosed specific health information, HIPAA clearly prohibits unauthorized acknowledgment of a patient relationship. As a healthcare professional, she should know better. Her negligence and lack of accountability contributed to an ongoing legal dispute with my landlord and placed me and my unborn child under extreme stress and in an unsafe situation. This is not the standard of care any OB/GYN should provide. If you want a provider who takes your privacy and well-being seriously, I strongly recommend seeking care elsewhere.
Jul 20, 2025
Yesterday was my first appointment with NP Margaret Castor, and all I can say is that everything was wonderful! Thank you to the receptionist and all the excellent staff for making me feel so comfortable and truly listening to my concerns. I cannot wait to continue my care here❤️
May 9, 2025
One star for the speculum, zero for the experience After 20 years as a loyal patient, I expected more than a cold exam table and even colder treatment at the 32nd Street and Camelback location. I arrived 20 minutes early and dutifully completed five pages of bureaucratic nonsense, because apparently my uterus changed addresses since last year, and prepared for my annual Pap test. After undressing and carefully putting on a dignity-free paper gown, I waited. And waited. After an awkward fifteen minutes, I was told my provider was still busy with an obstetric appointment—and not in an amusing way. Spoiler alert: she never appeared. I had to get dressed and leave my own appointment because apparently my reproductive health was less urgent than someone else's due date. This practice has made one thing very clear: unless you are pregnant or planning to have a “benefits baby,” apparently their preferred clientele, your concerns are not a priority. Over 40 and experiencing real, valid changes? Do not expect support, understanding, or even basic respect. The providers here seem more skilled at being condescending than at providing actual care. Their expertise in gynecologic health after 40 is laughably limited, and patients' time is treated as an afterthought. After twenty years of loyalty, I left feeling dismissed, disrespected, and disturbingly unexamined. Ladies, unless you are seeking prenatal care, you may want to take your ovaries—and your business—elsewhere.
May 31, 2025
Everyone here is warm and friendly. My nurse practitioner, Allie, is wonderful. She listened carefully to my concerns and made me feel at ease. She is extremely kind and personable. The clinic is very clean and professional. I am so glad I chose this practice! Thank you to everyone at the clinic.
Jun 14, 2025
I cannot say enough good things about this clinic and their PV location. The front desk staff are always friendly and efficient and often accommodate my schedule when arranging visits. I see Dr. Schwartz, who is knowledgeable, approachable, and attentive. She always takes the time to answer all my questions and explain everything clearly. She truly is the best! When Dr. Schwartz's schedule is full, I see Holly, who is also kind, attentive, and wonderful. Throughout my pregnancy, I felt supported and well informed by all the staff. Whether during routine appointments, ultrasounds, or occasional questions at postpartum follow-ups, the team was always responsive and helpful. I highly recommend this clinic to anyone seeking excellent obstetric care. They made a very special time in my life so enjoyable.
Jul 2, 2025
I never leave reviews, especially negative ones, but I am extremely frustrated. A doctor referred me here, but my first appointment was canceled with only a few days' notice. My second appointment, scheduled several weeks later as the next available opening, was canceled just an hour and a half before the appointment. Once again, my initial visit was rescheduled several weeks out. I have been in pain since the referral became necessary and have not received the treatment I need. In total, I have waited more than 7 weeks for an initial appointment. I understand that problems arise in healthcare, but I do not feel that my pain and concerns have been taken seriously. I plan to seek care elsewhere.
Jul 2, 2025
Painful experience—not recommended During my IUD insertion, I was told I would receive five pain-relief measures, but I received only one. There was no cervical softener, lidocaine gel, or cervical block—the doctor did not even mention that option. I essentially had to rely on my partner for distraction, which obviously did nothing to relieve the physical pain. I later learned from TikTok and other patients' reviews that good clinics offer multiple pain-management options, and now I understand why this clinic's rating is so low. I left in pain. I will definitely go elsewhere in the future. No one should undergo a procedure like this without appropriate care or informed options.
Mar 18, 2025
I would give 0 stars if I could. I had my first appointment scheduled for this coming Friday at the Biltmore location with Dr. Blackstone. I completed and submitted 9 pages of paperwork. This morning, Monday, I received an automated call notifying me that the appointment had been canceled. I have repeatedly tried to reach either location, but cannot get through; the line disconnects. I will not pursue it further. Why did they not have the courtesy to call me personally? They canceled, not me.
Feb 19, 2025
My doctor was wonderful and caring, but the front desk staff were rude. They rolled their eyes when I approached to check in and had a very poor attitude. It was the larger Hispanic woman with long hair.
Feb 6, 2025
I have visited several times and am very satisfied with their care. The staff are always friendly, and my NP is the best women's health provider I have ever seen. Thank you for your kind, professional care.
Feb 13, 2025
I have been coming to this office for nearly six years and have always had excellent experiences. Dr. Schwartz is the best. He delivered my two children and will deliver my third this year. Audrey, NP, is also wonderful, and I enjoy seeing her. The front desk staff are warm and friendly, and the medical assistants are equally excellent. Even the phlebotomist is wonderful and always quick and painless. I highly recommend this office.
Nov 6, 2024
Nov 8, 2024
I was left waiting there. She told me she had forgotten she had a neighbor's anniversary event. Then I learned she did not plan to attend my delivery at all. A few weeks after birth, I developed a severe infection and painful sutures, which another doctor at this practice had done poorly. I could not sit or walk and was screaming in pain. I barely managed to come in, only to be told to wait. They repeatedly failed to schedule my postpartum check until my baby was 17 months old. Then they canceled it because they had something more important that day. Now I am looking at January 2025, when my baby will be 20 months old, for my postpartum visit...what a shame. I mentioned her repeatedly and praised her all over social media, and now I need to find another doctor. This organization has become a joke since the practices merged. She used to speak with you at length and ensure everything was fine. Since the merger, she seems rushed and distant. Once you are no longer pregnant, no one at this practice cares about you.
Dec 7, 2024
I have always been very satisfied with the prenatal care here. Maggie and Dr. Bernhard are wonderful and always available to answer questions. The front desk staff are also very kind and helpful. They took excellent care of my baby and me, and I cannot thank them enough!
Dec 10, 2024
There is no conflict of interest; I am not Amy, but her grandson. Here are my two cents, with the second point more concerning than the first. First, the appointment wait is quite long if you have a relatively urgent but non-life-threatening concern, such as severe pelvic pain. The doctor-to-patient ratio must be extremely high, because over the past year and a half, the wait for an appointment has never been less than a month and a half, perhaps two. I consider that quite long. Second, and more concerning, about five or six months ago I came for an ultrasound. The ultrasound technician was excellent, informative, and very helpful. But while I sat on the table, covered by a drape from the waist down and waiting to begin, a male provider opened the door and walked in. She told him to leave, but I was half undressed on the table and fortunately covered. Had she already begun examining me, he would have seen me exposed, which would have been completely inappropriate. When I asked why he walked in that way, she told me he often did so even when the door was closed. Months have passed, and I still find it deeply disturbing. Does your women's clinic allow male providers to walk into closed examination rooms? Is it not generally understood that a closed door means a patient is being seen? Provider or not, this behavior is strange, and it is even stranger not to knock when someone may be undressed on an examination table. Needless to say, I now choose to have all ultrasounds elsewhere. Also, while the providers and technicians are very professional and friendly, the front desk staff are generally not very welcoming. Just a thought.
Jan 23, 2025
I do not know why Camelback Women's has such low reviews! I have been coming here since we moved to Phoenix 4 years ago and have seen Dr. Schwartz and several different NPs. She has provided excellent care from day one and always listens to questions and concerns. She easily delivered one of my children and will deliver my next in a few months. It truly was one of the easiest deliveries, and I thank her! I have recommended this practice to several friends. I have also heard from other healthcare providers who are patients of Dr. Schwartz—or whose spouses are patients—that she is “the best in the Valley,” and I completely agree.
Jul 10, 2024
After I scheduled months in advance, they canceled my appointment twice. The staff were rude and unhelpful. If you value your time and want a clinic to handle canceled appointments with compassion, understanding, and respect, I do not recommend this clinic because it does none of those things.
Jul 11, 2024
Jul 16, 2024
First, Dr. Bernhardt is wonderful, which is the only reason I gave 2 stars instead of 1. Unfortunately, I had to leave her care because scheduling with her is nearly impossible. Most times I call, the phone goes directly to voicemail or a busy signal, or I remain on hold for a long time. Recently, I scheduled an appointment but received text, automated phone, and email notices saying it had been canceled and telling me to call to reschedule. Despite repeatedly calling the Biltmore and Tatum locations, I could not reach anyone. After holding for 13 minutes today, I finally got through and was told Dr. Bernhardt's next appointment was 2–3 months away. This is clearly unacceptable because I am pregnant and need ongoing care.
Jul 24, 2024
I love Judy!
Aug 4, 2024
They told me my baby would not survive past six weeks, then said she could still die even after a heartbeat was heard. The most unsympathetic woman I have ever met—an awful older blonde woman. I would not recommend this place to my worst enemy. A heartless, cruel, and disgusting practice.

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