我在这家诊所做了好几个冷冻胚胎移植周期，三次移植失败后，我不再相信他们能像对待试管婴儿患者那样，给予我应有的关注、组织和监管。 整个治疗过程中，问题层出不穷，包括遗漏或不清晰的医嘱、移植前忘记验血、用药指导前后矛盾，以及治疗日程表出错——尽管试管婴儿的流程完全依赖于精准的时间安排和协调配合。我还不得不反复跟进一些附加治疗，比如静脉注射脂肪乳，因为感觉他们根本没有主动管理。 这种混乱程度着实令人震惊。我经常在诊室里长时间等待，却没有任何人告诉我进展，以至于我不得不出来询问是否有人过来，得到的回答却是：“哦，你还在啊？我们还以为你走了呢。” 有一次移植后，他们让我抬高双腿10分钟，并告诉我护士会在设定好时间后回来。鉴于之前在这家诊所的经历，我自己也设定了时间。结果25分钟过去了，还是没有人回来。没有人来询问我的情况。似乎没有人注意到我还在那里。这种经历完美地概括了我在这里的全部感受：缺乏后续跟进、缺乏沟通，以及在人生中最脆弱的医疗经历之一中缺乏对细节的关注。 两次移植失败后，没有任何明确的解释，最终还是我自己做了些研究，主动建议进行宫腔镜检查。在多次移植失败后，我本不应该需要自己去争取进一步的检查。 有时，我感觉自己像是在做自己的个案经理，而不是在一家自诩为该领域领先者的诊所接受协调一致的生育治疗。我不得不不断地自己拼凑重要的信息，同时还要祈祷没有遗漏任何关键环节。 至于费用方面——真是让人头疼。诊所财务部门书面告知我，我最多只需支付 4,520 美元，之后我却收到了一张 34,100 美元的账单。提供这些财务估算的人员的电子邮件签名中写着“市场协调员”，这让人很难相信她提供的是合格的财务咨询服务。收到的账单与我之前书面告知的金额相差数万美元，这完全无法接受。 试管婴儿治疗本身就令人身心俱疲、经济压力巨大。患者不应该还要担心是否遗漏了医嘱、是否忘记了化验、日程安排是否准确、是否有人会因为违反州法律而被扣留病历，或者账单突然增加数万美元。 根据我的经历，我绝对不会推荐这家诊所。

我相信这里总体来说是个好地方，但我从一开始就受到了粗鲁的对待。前台接待员的态度是我见过最差的。我一开始以为她只是心情不好，但第二天我妻子来送样品时，也遇到了同样的粗鲁无礼。她就是进门左手边的那个人，可惜我没记住她的名字…… 我们感觉受到了歧视。一个人没有理由如此粗鲁地对待他人。如果他们不喜欢自己的工作，那就应该有其他人来做，而且可以做得更好。这个地方本应是一个美好事物的起点，却受到如此区别对待，真是令人沮丧。

I completed several frozen embryo transfer cycles at this clinic, and after three failed transfers, I no longer trust them to provide IVF patients with the attention, organization, and oversight they deserve. Problems arose throughout treatment, including missing or unclear instructions, forgotten pre-transfer bloodwork, conflicting medication guidance, and errors in the treatment calendar, even though IVF depends entirely on precise timing and coordination. I also had to follow up repeatedly about adjunct treatments such as intravenous intralipid infusions because they did not appear to be actively managed. The level of disorganization was astonishing. I often waited in examination rooms for long periods without any update and eventually had to step out and ask whether anyone was coming, only to be told, 'Oh, you're still here? We thought you left.' After one transfer, they instructed me to keep my legs elevated for 10 minutes and said a nurse would return after setting a timer. Given my previous experiences at this clinic, I set my own timer as well. Twenty-five minutes passed, and no one returned. No one checked on me. No one seemed to notice I was still there. This experience perfectly summarizes how I felt throughout my care: there was no follow-up, no communication, and no attention to detail during one of the most vulnerable medical experiences of my life. After two failed transfers with no clear explanation, I eventually did my own research and suggested a hysteroscopy. After repeated transfer failures, I should not have needed to advocate for further testing myself. At times, I felt like my own case manager instead of a patient receiving coordinated fertility care at a clinic that presents itself as a leader in the field. I constantly had to piece together important information myself while hoping nothing critical had been missed. The financial side was another major problem. The clinic's financial department told me in writing that I would owe no more than $4,520, but I later received a bill for $34,100. The email signature of the person providing these financial estimates identified her as a 'marketing coordinator,' making it difficult to trust that I was receiving qualified financial guidance. A bill tens of thousands of dollars higher than the amount provided to me in writing is completely unacceptable. IVF is already physically, emotionally, and financially exhausting. Patients should not also have to worry about missing instructions, forgotten laboratory tests, inaccurate schedules, whether medical records will be withheld in violation of state law, or bills suddenly increasing by tens of thousands of dollars. Based on my experience, I absolutely would not recommend this clinic.

I believe this is generally a good place, but I was treated rudely from the beginning. The receptionist had the worst attitude I have ever encountered. At first I thought she was simply having a bad day, but when my wife came to deliver a sample the next day, she experienced the same rudeness. It was the person on the left as you enter, but unfortunately I did not get her name... We felt discriminated against. There is no reason to treat others so rudely. If staff members do not like their job, someone else should do it and could do it better. This place should be the beginning of something wonderful, so receiving such unequal treatment was deeply discouraging.

I froze my eggs a week ago, and the experience was perfect! Dr. Ghadir and his team were amazing—thorough, attentive, and considerate. From start to finish, I felt fully informed and supported. I may have sent countless emails before the procedure, but the entire team remained kind and responsive. They addressed all my concerns so well that I immediately knew I had made the right choice. My nurse Ally was also incredible; she will definitely be my future child's godmother. She is truly amazing! Overall, 10/10. Highly recommended!

Choosing Dr. Ghadir was one of the best decisions I have ever made. He developed the best ovarian stimulation protocol for me, and the procedure was very successful, retrieving 31 eggs. With Thomas's careful guidance, I was also able to follow the protocol throughout. He was very attentive before and after the procedure and always responded promptly to my questions. Overall, my experience was excellent. I highly recommend Dr. Ghadir—he is the most experienced doctor I have met!

Posting for a friend because they keep inexplicably deleting her review. HRC Fertility’s disregard for patient safety and accountability is alarming. My doctor clearly instructed me to complete a mandatory two-month preparation period with specific supplements before beginning treatment. However, the nurse, Nurse Jenny, completely ignored this medical plan. Without checking my menstrual cycle, physical condition, or health status, she blindly mailed the medications months early. Even more alarming, when I questioned her, the nurse admitted in writing that she was ‘confused’ about my physical condition—after the high-dose medications had already been sent. This was extraordinarily reckless. If I had not been especially vigilant and carefully checked her instructions, I might have started treatment that could have had catastrophic consequences for my health. HRC management promised to resolve the issue by the end of the week, then went silent again. They are trying to withhold $5000, an amount directly resulting from their serious negligence. If you value your health and safety, be aware that this clinic prioritizes moving medication boxes over following the safety protocol prescribed by its doctors.

The coordination was extremely poor. Dr. Ghadir created a two-month medication preparation plan for us, but the nursing team completely ignored it. They sent the medication without even checking the patient’s menstrual cycle. The written instructions were entirely different from what the doctor told us. Fortunately, a family member caught the mistake in time. This was a major warning sign! We decided not to continue treatment because we did not want to take the risk.

I want to share my experience at HRC Fertility in Beverly Hills. I encountered repeated delays and poor communication there, which postponed my egg-freezing process. February 18, 2026: I first contacted them to schedule a follow-up appointment and emphasized that timely communication was very important to me. I received a reply that afternoon, but it came late, which made me begin to worry about the quality of their service. February 24, 2026: After my period began, I urgently needed to know when to come in. I received conflicting instructions—one staff member said to come on cycle day 2 or 3, while my physician, Dr. Wertheimer, had told me to come the day before my period started. I repeatedly asked for clarification but received only vague or delayed replies several days later. That day, I expressed my dissatisfaction and considered switching providers because of the lack of clear guidance, but they took no action and offered no explanation. February 24 to March 18, 2026: The clinic made no contact. March 17-18: The situation remained unchanged. Because my period was approaching, I contacted them. The emails I received were inconsistent, with staff alternately telling me to come 2-3 days early and again 2-3 days early. They had not even communicated with the doctor since the previous month. Because of them, I missed the opportunity to start treatment for two consecutive months. I asked them to confirm with the doctor. The doctor was copied on the emails but did not contact me or provide any explanation for a month. I had to repeatedly press the team to confirm the treatment plan, and even when I raised questions directly, I received no apology or response. March 18, 2026: My next menstrual cycle begins tomorrow, but I am still facing the same problem. I need an immediate appointment, yet I am again caught in vague instructions and repeated delays. I feel frustrated and unsupported, especially during a time-sensitive and emotionally difficult process like fertility treatment. Overall, the repeated poor communication, slow responses, and lack of accountability caused me to lose confidence in the team. For a process requiring precision and empathy, the experience was extremely stressful and disappointing. Trusting this clinic delayed my embryo-freezing cycle by two months. I am 36, and based on my test results, my doctor told me the cycle needed to be completed within six months. Two of those six months have now passed, 'thanks' to HRC. The people I dealt with were Ari, Aleesia, and Dr. Wertheimer.

From our first meeting, my husband and I knew Dr. Ghadir was the right choice for us. His confidence and compassion immediately put us at ease, especially after two failed attempts at another clinic. My egg retrieval experience with Dr. Ghadir was completely different, in the best way. The entire HRC team was warm and attentive, and made us feel seen and cared for. Dr. Ghadir helped identify the underlying cause of my infertility, and thanks to him our first transfer was successful. We are incredibly grateful to Dr. Ghadir and cannot wait to meet our babies this summer!

Thank you, Dr. Hakman!!! I began IVF at 43, and 18 months later I am nearly 45. We first saw another highly regarded doctor said to treat many celebrities, but did not get the results we wanted. Although he was nice, I did not feel he took time to understand my situation or guide us. Everyone is different, and I felt I should not take up his time with questions. Our first retrieval produced 20-22 eggs but no usable embryos, and he immediately recommended donor eggs. After three rounds with him, we had only one euploid embryo. We then went to HRC in Beverly Hills. Dr. Hakman explained, based on my strong ovarian reserve and the data, that I was exactly the kind of patient who should keep trying. She showed me a chart of the average number of eggs needed per embryo by age—about 45 eggs at age 44—and stressed that this was only an average. Her careful explanation helped set expectations and prepare me for multiple retrievals. I understood that it was a numbers game and that continued retrievals could eventually yield good embryos. She also recommended improving my husband's sperm quality and seeing a urologist. This added 2-3 months but worked. After his sperm improved, two retrievals with Dr. Hakman produced two euploid embryos. She used the same medications as other doctors but kept the doses steadier, making injections much easier and reducing monitoring visits near the end of each cycle. Because I live out of state, this greatly reduced my stress. Dr. Sasha encouraged me throughout, like a cheerleader. She and coordinator Jenny were always reachable by phone or text. Jenny answered at any hour, seven days a week. An unexpected positive endometriosis test delayed transfer for several months while I received treatment. The wait and hormones were difficult, but Dr. Hakman called periodically to check on me. Our first transfer failed, but the second succeeded, and I am now three and a half months pregnant! Thank you, Dr. Hakman and the HRC team!!!

Dr. VanHise and Marianne McClugkin make a wonderful team. From start to finish, they made sure I felt prepared, supported, and genuinely cared for. They checked in regularly, listened carefully to my symptoms, and provided excellent care before and after the procedure. My egg-freezing experience was smooth and reassuring, and I would choose them again for future fertility treatment. I especially appreciated learning more about my body and its response to hormones. Dr. VanHise took an educational approach during ultrasounds and medication discussions, explaining not only what we were doing but why, so I understood every step. On procedure day, I felt calm, prepared, and confident. Marianne was very supportive, hands-on, communicative, and kind. She explained the injection process step by step until I felt completely comfortable. I am sincerely grateful to Dr. VanHise and Marianne and recommend them without hesitation. Thank you, VanHise team!!!

Great clinic and staff! Highly recommended!!!

Dr. Ghadir and his team, especially Amber and Jennie, were attentive, respectful, and thoughtful throughout the process. I had many questions but never felt like a burden! Their prompt communication and responses to emails and calls impressed me, and I never waited more than 5 minutes in the waiting room. 5 stars are not enough!

I feel fortunate to have found Dr. Ghadir and his team. I had many worries, but Dr. Ghadir put me at ease during the consultation and was supportive and communicative throughout. His nursing staff were attentive and gentle, making all the testing easier. My nurse, Amber, was very helpful, sent updated medication protocols, and quickly answered emails about any concerns. I appreciated the clear egg-freezing package options and knowing the financial responsibility from the beginning. I chose the Nest package, and the process was seamless. I am very happy with my results and trust that I will receive excellent care when I return to continue growing my family!

Freezing my eggs with Dr. Hackman was a wonderful experience. She was highly informative and made me comfortable throughout the process—everything you want in a doctor. The nursing staff were also kind and patient. I am grateful for my experience with Dr. Hackman and highly recommend her!

I had a wonderful experience with Dr. Ghadir and his team, including Amber and others. Every appointment was on time and informative. Everyone was easy to reach, and egg freezing was very affordable: the event cost $7,500! What a bargain. I am grateful for this opportunity.