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HRC Fertility Group, USA

HRC Fertility Group, USA

     
5.0
Consultations 1668
Reproductive Medicine
Hours: 08: 00 - 16: 30
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Clinic Details

HRC Fertility Group in California is a leading, internationally known reproductive healthcare brand. Founded in California in 1988, it has 35 years of assisted reproduction experience and reports one of the highest success rates among US clinics performing more than 5,000 cycles, as well as the highest success rate on the West Coast.


HRC is the largest assisted reproduction center on the US West Coast and the first hospital there to use second-generation IVF (ICSI) and third-generation IVF (PGS/PGD). It includes 9 fertility clinics and 3 world-class embryology laboratories, led by 18 leading global reproductive specialists. Chinese-speaking medical consultants accompany patients throughout treatment, providing individualized, high-standard care. With more than 7 years of experience in China, HRC understands the physical characteristics of Asian patients and continues to research their relationship with healthy pregnancy, enabling targeted medication protocols. HRC manages nearly 8,000 cycles annually in California, with 1/3 of patients coming from China. Its advanced medical services have helped thousands of families worldwide pursue parenthood, establishing HRC as a leading assisted reproduction provider.


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Listing Highlights

  • Accredited hospital

  • Standardized services

  • Free estimate

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Location and Hours
55 S Lake Ave 9th Floor, Pasadena, CA 91101, United States
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  • Monday

    08: 00 - 16: 30

  • Tuesday

    08: 00 - 16: 30

  • Wednesday

    08: 00 - 16: 30

  • Thursday

    08: 00 - 16: 30

  • Friday

    08: 00 - 16: 30

  • Saturday

    Closed

  • Sunday

    Closed

  • Open Now
Facilities and More
  • Credit cards accepted
  • Free W-Fi
Featured Reviews
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On-Site Overall Rating

56 ratings

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Jun 6, 2026
I had a poor experience there many years ago. Dr. Wilcox never explained his treatment plan and always sent his assistant to communicate with patients.
Jun 15, 2026
After a long fertility journey, I am incredibly grateful for the attentive care I received from Dr. McDaniel and the team. From my first consultation through IVF treatment and ultimately pregnancy, I always felt supported, cared for, and guided. Dr. McDaniel patiently answered my questions, explained every step of treatment in detail, and developed a plan that gave me confidence and hope. The clinical staff were professional, compassionate, and responsive, making a potentially stressful fertility journey much easier. Thanks to their expertise and dedication, I am now preparing to welcome my baby, and I will always be grateful. I highly recommend Dr. McDaniel to anyone experiencing infertility or considering fertility treatment. They truly changed my life and helped me achieve my dream of becoming a mother.
Jun 6, 2026
I had a poor experience many years ago. Dr. Wilcox never explained his treatment plan and always sent his assistant to communicate with patients.
Jun 15, 2026
After a long fertility journey, I am profoundly grateful for the care Dr. McDaniel and the team provided. From the first consultation through IVF treatment and ultimately pregnancy, I consistently felt supported, cared for, and guided. Dr. McDaniel patiently answered my questions, explained every step of treatment in detail, and developed a plan that gave me confidence and hope. The staff were professional, thoughtful, and responsive, making a potentially stressful fertility journey much easier. Thanks to their expertise and dedication, I am now preparing to welcome my baby and will always be grateful. I highly recommend Dr. McDaniel to anyone experiencing infertility or considering fertility treatment. They truly changed my life and helped me achieve my dream of becoming a mother.
May 25, 2026
My husband and I spent considerable time researching fertility clinics before choosing Dr. Molly Quinn at USC/HRC Pasadena. We reviewed Society for Assisted Reproductive Technology (SART) data, read countless reviews, and had several consultations, but after meeting Dr. Quinn, our decision was immediate. Dr. Quinn is professional, knowledgeable, thoughtful, and practical. We especially appreciated her honesty and evidence-based approach. She never gave false hope, but respected our wishes and encouraged us to advocate for ourselves. She presented the facts, offered recommendations, and let us decide what was best for us. She was also highly responsible and responsive—most impressively, she personally performed my first egg retrieval during her weekend off. We also loved working with her coordinator, Josephine. Fertility treatment can be stressful, and Josephine's kindness, responsiveness, and organization were invaluable. She always replied promptly, handled every detail, and gave us genuine reassurance throughout. HRC is a large, busy clinic that can sometimes feel overwhelming, but we chose it because we valued its experience and expertise. From what I understand, experiences vary by physician. We are also very grateful to Maria in billing, who helped with insurance and encouraged us to submit claims we thought would not be covered, saving us a substantial amount. Three years ago, we had a successful embryo transfer and now have a mischievous toddler. I returned to transfer our frozen embryo and am now 30 weeks pregnant. I delayed writing this review because I worried Dr. Quinn would receive too many requests, but now that our family is complete, I do not want to stand in anyone's way! We are incredibly grateful for the care and support and highly recommend Dr. Quinn and Josephine.
May 3, 2026
Dr. Quinn, I have been thinking about how to thank you. Honestly, this cycle was not merely clinical; it was creative. When everything departed from the “expected” course—even without a menstrual period—you did not wait for the calendar. You interpreted the physiology, trusted your judgment, adjusted the protocol, and created a miracle when almost no hope remained. This ability to rely on insight rather than convention is rare. Eight months ago, I could feel the uncertainty. Today, I see something entirely different: persistence, precision, and the determination to keep trying thoughtfully and strategically until a way forward emerged. Obtaining two mature eggs under these circumstances feels like a small miracle 🩷, and I know it was not chance, but your expertise. On a lighter note, I still think your surname is missing an “e,” because this was truly work fit for a queen. Thank you for not giving up on the process or on me. With heartfelt thanks, Niloufar
Apr 11, 2026
Dr. McDaniel barely listened to me. Instead, she lectured me at length about how terrible and damaged my body was because of my condition. She then performed an invasive ultrasound and continued telling me how bad my body was. It was humiliating. After the ultrasound, they put me alone in a room with a financial adviser, who yelled at me that my insurance would cover nothing. Do not come here. They are not doctors but cold salespeople who only want your money.
Mar 18, 2026
Was really nervous about this whole process but Dr. Quinn and her team explained everything very well and made it super easy. Excited to start this journey with such a great team! Also beautiful clinic space!
Mar 24, 2026
Julia on the finance and billing team is amazing! She answered all my questions clearly and efficiently, making everything easy to understand. She was a lifesaver—thank you, Julia!
Feb 21, 2026
I was shocked to see another patient with diminished ovarian reserve (DOR) rate Dr. Quinn so highly. My experience was terrible. Despite my being 38 and having had two miscarriages, she did not order an anti-Müllerian hormone (AMH) blood test. We then wasted what may have been my final good months on a saline ultrasound and two months of procedures that could have been completed in one if properly planned. Later, when I responded poorly to medication, she reluctantly agreed to order blood tests. Did she adjust my treatment plan? Barely. When I failed to respond a second time, she told me I might consider donor eggs in a few years. She offered no other medication options and did not discuss the decision with me. I felt like a liability to their statistics and was abandoned. HRC, however, was happy to hold my nearly $10,000 deposit for several months. After four months, I finally received a refund of about 90%. If you are over 35, I advise you to consider this clinic very carefully. Delays, a lack of individualized care, and inconsistent service may cost you far more than money.
Feb 23, 2026
At 39, I will be honest: my physical condition is not ideal. Every month, I am reminded how fragile this process is and how easily hope can disappear. Yet every month, Dr. Quinn renews my hope through her exceptional skill and precise judgment. Frankly, I am the kind of woman many clinics would view pessimistically. The process is long and slow, with a low chance of success. That is the reality of extremely diminished ovarian reserve. But Dr. Quinn never gave up on me. From the beginning, she was honest. She told me this could be a long road, with low success rates and slow progress. But when I told her I wanted to persist and succeed no matter what, she supported me throughout. She did not dismiss me or make me feel that wanting to try was unrealistic. Instead, she stayed with me throughout, supported me through every cycle, and did everything possible to help me achieve the best outcome. My situation is very specific: severely diminished ovarian reserve, a very fast-paced life, and a strong desire to have my own child someday. If you freeze your eggs early by choice rather than necessity, I have no advice to offer. You are on the right path. But if you are like me and did not realize that waiting until your late 30s to freeze your eggs would substantially reduce fertility, trust me: Dr. Quinn is the best choice in Los Angeles.
Feb 4, 2026
Very bad.
Jan 11, 2026
Terrible experience. Everyone, including the doctor, seemed like a money-making machine. The doctor spent less than 10 minutes with us, barely reviewed the medical history, asked a few rushed questions, and immediately moved on to promoting services. After the examination, the doctor disappeared. Sales and finance staff then arrived and directly recommended IUI, even though the doctor had said we could consider medication first. I do not know what they were thinking; perhaps they only wanted more money. This organization is extremely irresponsible! I wasted $300 and will definitely switch providers. Unless you do not mind being treated like a fool, stay away 🙄🙄🙄🙄
Dec 17, 2025
I just completed treatment with Dr. Mabel Lee and am extremely pleased with the highly successful outcome. My recovery was also quick, thanks to Dr. Mabel Lee's exceptional skill. I am very grateful for her attentive care and steadfast support throughout treatment. She was professional, knowledgeable, focused, and dedicated to carrying out my personalized plan. She understood and listened to my concerns and remained calm, exceptionally professional, and focused on my results. I will definitely return to her in the coming years. Special thanks also to my team coordinator, Gladys. She gave me tremendous care and comfort, always responded promptly to my questions, and offered many warm hugs that helped me through the physically and emotionally difficult stages of treatment. Dr. Lee, Gladys, and the PASLee care team helped me remain optimistic and realistic. Although the process was difficult, especially from cycle days 5-6 onward, knowing that Dr. Mabel Lee, my nurse coordinator, and the team would support and comfort me kept me going. Rachel, Cynthia, and Nanette were also very kind and patiently explained how to prepare the medications. I highly recommend Dr. Mabel Lee at HRC Fertility Pasadena and plan to stay in touch with her! :D Dr. Mabel Lee at HRC Fertility is an angel! Thank you so much, Dr. Lee, Gladys, and the PASLee care team! :D The nurses and anesthesiologist at RSA were also outstanding. They made me comfortable and were highly skilled and thoughtful. Thank you so much!
Dec 30, 2025
This review is long overdue because I have been fortunate enough to experience the exhaustion and joy of new motherhood. I delayed writing because words truly cannot express my gratitude and affection for Dr. Kolb, his team, and everyone at HRC Fertility. My husband and I had the privilege of working with Dr. Bradford Kolb and his team. I am a busy independent retail pharmacy owner, and my husband is an active-duty Air Force service member stationed overseas. Dr. Kolb, his nurse Vikki, and the rest of HRC Fertility gave me tremendous support. For more than a year, I experienced their warmth and empathy. Dr. Kolb and Vikki were always honest about risks, chances of success, and the plan most likely to give our family the best outcome. Although infertility was difficult, I am glad I approached it with an open mind and understood that having a child still depends on chance and a higher power. Still, I knew I had a dedicated team with a plan to improve our chances. From the moment I stepped out of the elevator, the front desk warmly greeted me by name and always smiled. The wonderful phlebotomists encouraged me during blood draws. At every visit, Vikki, Dr. Kolb, and his nurse Katy stood by me, encouraged me, and gave me the support I needed while going through the process alone during my husband's service. The financial team also offered me “options” at checkout. For more than a year, they made me feel like family, cared for, and as though my case, success, and happiness truly mattered. Even after I successfully graduated at 10 weeks, they welcomed me back to visit, and I plan to return once my baby is about four months old and has received most vaccinations. To anyone facing infertility, I understand how difficult the journey is. If you keep an open mind, you will find that working with Dr. Kolb's team and HRC Fertility can be an excellent experience. I wish I had more words to express my gratitude, especially for how they supported me at my lowest moments. I am profoundly grateful to them!
Nov 26, 2025
I am very grateful to Dr. Molly Quinn and Josephine for making my IVF experience at HRC so positive. My husband and I did extensive research and consulted several doctors before choosing a clinic, but after meeting Dr. Quinn, we knew HRC was the right choice. She patiently answered all our questions—and we had many—and listened carefully to our concerns. She was kind and genuine throughout the process. We never felt rushed, and I always felt well cared for. Josephine was wonderful to work with. She responded to emails very quickly, so I never had any problems with injections or treatment. She was always kind and made everything much easier. I am now 12 weeks pregnant after our first transfer and am very happy with my experience at HRC. I highly recommend Dr. Quinn!
Nov 14, 2025
I had a wonderful egg-freezing experience at HRC Fertility. Dr. Quinn was knowledgeable, patient, and extremely supportive throughout, always taking time to explain every step. Nurse Josephine was also excellent—gentle, thoughtful, and attentive, making every visit feel easy and comfortable. Their professionalism and genuine care made an essential difference during what can be an overwhelming journey. From start to finish, I felt safe, reassured, and well cared for. I am very grateful to Dr. Quinn and Nurse Josephine for such a positive and reassuring experience. I also loved the women at the front desk :)
Nov 22, 2025
I highly recommend Dr. Larreina. She was exceptional throughout my fertility journey—knowledgeable, honest, thoughtful, and genuinely caring toward her patients. She knows the IVF field inside and out, always clearly explains the best treatment options, and never made me feel that my questions were foolish or unimportant. Before meeting her, I had seen five different doctors, and I can confidently say that she is the one I trust completely. Her entire team, especially Melody, is also wonderful—supportive, responsive, and genuinely kind. I am extremely grateful to have found her and would not choose anyone else to guide me through this fertility journey.
Nov 25, 2025
Oct 16, 2025
My therapist encouraged me to write this review as part of my healing. If I could give this clinic zero stars, I would. Avoid it at all costs. I previously posted an honest review, and they accused me of being a fake account… classic gaslighting intended to silence a patient rather than take responsibility. Fifteen years ago, I was a patient of Dr. Nelson at Huntington Reproductive Center (HRC). He repeatedly canceled my IVF cycles and converted them to IUI without ever explaining the real reason. I later learned that I had diminished ovarian reserve, a diagnosis that was never clearly disclosed at the time. Those decisions cost me years, money, and emotional stability. The entire process felt profit-driven rather than patient-centered. There was no transparency, compassion, or honesty. Thankfully, I found another doctor who was candid about my condition and gave me real choices. I am now a mother… not because of HRC. If you are seeking fertility treatment, go elsewhere. Do not waste valuable time in a system that treats patients like numbers rather than people.
Oct 17, 2025
Dr. KOLB’s skill is truly excellent 👍 Thank you so much!
Nov 2, 2025
Dr. Molly Quinn—a true miracle worker at HRC Fertility Pasadena When I found Dr. Molly Quinn, my AMH was only 0.1—an extremely low ovarian reserve—and most doctors would have declined my case. Even knowing how challenging it was, Dr. Quinn did not give up hope for me. She respected my determination, guided me step by step, and applied her best medical judgment throughout. With her exceptional skill, we ultimately succeeded—it truly felt like a miracle. I am 39 and one of two sisters; my older sister has never had children, so my family was counting on me. Dr. Quinn’s patience and expertise brought us joy and hope. The egg retrieval I feared most became the easiest part of the process—her gentle, precise technique made it completely painless and smooth. I had no pain, bleeding, or discomfort afterward. I am now preparing for my second cycle next month and am grateful to continue this journey with Dr. Quinn and her excellent nurse, Ms. Chen, who has always been patient and supportive. Dr. Quinn truly makes the impossible possible, and I will always be grateful for her compassion and skill. 🌸
Oct 14, 2025
This was my first surrogacy journey, and it has been successful so far!!! I will never go to another fertility clinic!!! HRC is efficient and caring! The clinic building is beautiful😍, and the staff are amazing!!! If you have any doubts about clinics, this is the one to choose!
Sep 6, 2025
Our experience at HRC Fertility was wonderful. From the beginning, we felt that the team, including the nurses, doctors, and staff, was caring and fully committed to helping us. Dr. Wilcox was especially exceptional. He patiently answered all our questions and made us feel very well cared for. The clinic operated efficiently, and the staff were friendly, professional, and genuinely caring. We were always greeted with smiles and felt the team's warmth and trust. The clinic uses the latest technology to achieve results, which reassured us. We felt treated like family, making the entire process much easier. We highly recommend HRC Fertility for its expertise, dedication, and compassionate care.
Sep 8, 2025
I'm a first-time surrogate mother. I was afraid at first, but the team at my agency made me feel confident and guided me every step of the way, making this process seamless from start to finish. I consider it a very good agency to work with because they support us at all times, regardless of the language or state we live in. The agency has many people who will accompany and guide you and are properly trained to achieve positive results and ensure you have a quality experience. Working with California Baby Surrogacy is an extraordinary experience, and I'm happy I found this agency.
Sep 11, 2025
Our experience at HRC has been amazing. The staff they have there is top notch and I have to give a shout out to Vicky who was our nurse and like our case manager. She was on top of everything, explained everything to my wife and made sure she understood the assignment. Even when my wife was having difficulty during her first pregnancy, Vicky was always there quick to respond and or accomodate us into a quick appointment to calm our nerves. Dr Kolb is one of the best, takes his time and is very methodical in his approach and doesn't try a "cookie cutter' approach but an individualized approach because not everyone is the same. We've been surrounded by people that have gone to Dr. Kolb and his team, and it's all praise. Thank you HRC, Dr. Kolb , Vicky and the countless people at HRC that have given us our lil miracles.
Aug 21, 2025
This review is long overdue. Watching my 15-month-old sleep reminds me how grateful we are to Dr. Molly Quinn and Josephine Lai, whose expertise and care guided every step of our fertility journey.\n\nMy journey with Dr. Quinn began in 2019 when we discussed my biological clock. Her warmth, meticulous care, and thoughtful guidance impressed me immediately. She reviewed my results carefully and supported egg freezing with clarity and empathy, never rushing or pressuring me. Our trust grew over time.\n\nAfter a natural pregnancy ended in miscarriage, we returned for IVF. Her skill and precise attention to detail were vital to our success. In the operating room, she showed calm confidence, technical excellence, and deep reproductive-medicine expertise.\n\nNo words or embrace can express our gratitude to Dr. Quinn for the gift of our son. We plan to return for our remaining embryos and feel reassured that they are in such exceptional, compassionate hands. HRC is fortunate to have her; she is truly one in a million.\n\nWe must also recognize the wonderful Josephine Lai. She was like an unexpected field of yellow sunflowers, bringing joy and positive energy to a difficult journey. Her enthusiasm and encouragement made every HRC visit hopeful.\n\nShe gave clear, thoughtful guidance without judgment or pressure. Talking with her felt like talking to an uplifting, grounded friend. Her personal care included sharing yellow Buddhist-style prayer beads and encouraging me to find my own symbol of strength. HRC is fortunate to have Josephine. Her care and encouragement were essential to our success, and I will always be grateful.
Aug 26, 2025
My experience at HRC was wonderful. I completed two straightforward embryo transfers with Dr. Wilcox. Each first transfer succeeded; I know this is not always the case and am grateful that only one IVF round was needed each time.\nThe entire staff was supportive and helpful, making everything easier. I will continue recommending HRC to intended parents.
Aug 27, 2025
This was my first journey as a surrogate, and I am glad I chose this place. The wonderful team was helpful and kind. Thank you for giving me an excellent experience while helping another family become complete ♥️
Aug 28, 2025
I’m a 3x surrogate and worked with hrc and they are all incredible , dr Wilcox was amazing and super nice and knowledgeable about everything and the staff was really helpful and caring especially Kevin I love him I consider him family after everything he did for me definitely recommend them!
Aug 28, 2025
I completed three successful surrogacies with Dr. Wilcox! He and his team were always kind, explained everything thoroughly, and made me comfortable asking questions. Dr. Wilcox also performed my own egg retrieval and explained each step carefully to my husband and me. I love Dr. John Wilcox and HRC Pasadena ❤️
Jul 27, 2025
As a surrogate, my first embryo transfer was at Fertility & Surgical Associates of California in Thousand Oaks, and it was successful. They were highly professional, guided us through the process step by step, and explained how everything should proceed. This location is my new surrogacy clinic, and it falls far short of my first experience. If I could, I would have the intended parents change clinics and use the one I attended before. This experience was strange. They asked me to arrive early, but we waited in the lobby far beyond the scheduled transfer time. We thought they had forgotten me. The clinic was overcrowded and felt like an assembly line, as another reviewer described perfectly. The transfer itself was strange and somewhat uncomfortable. My assistant said nothing; she simply began pressing on my bladder in awkward silence, and Dr. Wilcox looked as though he was asleep. My husband and I did not feel good about the experience. The office is beautiful, but unprofessional. Overall, we were very dissatisfied. I underwent another transfer because the previous embryo did not implant. I will update this review with more details about the second transfer. Update on the second attempt. This time was definitely much better. I had a different nurse—thank goodness!—who was much nicer and more willing to explain the process. We came early this time, so Dr. Wilcox seemed more relaxed, outgoing, and talkative. Perhaps it is better to be an early patient than a late one. My embryo implanted this time, and I look forward to the new journey! If you feel uncomfortable or have a poor experience, do not be afraid to report it. Tell the clinic. This is an extremely important and difficult process that you undergo with your own body, and you deserve a good outcome! You are essential to keeping the clinic running. Whatever type of patient you are, you deserve respect here and at every fertility clinic!
May 8, 2025
I had a very positive experience working with everyone at HRC. Hillary was wonderful to work with, and I would recommend HRC to anyone undergoing fertility treatment. I am now pregnant, and the process went smoothly.
May 10, 2025
This was my first surrogacy journey, and I felt supported by everyone! All my questions were answered, and I am very happy with my decision and with working with this team. I look forward to another journey. Thank you!!
May 14, 2025
Very professional with excellent privacy. I was pleasantly surprised by how quickly I received an appointment. The staff was friendly, and every step felt comfortable.
May 15, 2025
I cannot say enough good things about Dr. Molly Quinn, her outstanding assistant Josephine, and the entire HRC staff. From my first appointment, I felt genuinely cared for and supported. Dr. Quinn has an excellent bedside manner—she is warm and compassionate and always answers my questions patiently, thoroughly, and clearly. Josephine was equally excellent: organized, highly responsive, and genuinely kind. Together, they made the entire treatment process feel easy and even empowering. It is clear that both go above and beyond for their patients. I am deeply grateful for their guidance and support. I highly recommend Dr. Quinn and her team!
Jun 10, 2025
After unsuccessfully trying to conceive, I felt lost and distressed. I found Pasadena Fertility Clinic by chance. The doctor was professional and patient, carefully analyzed the treatment plan, and gave me confidence. The nurses were gentle and caring, comforting me during treatment and helping me persevere. I became pregnant successfully, and my baby is now one week old. I am so grateful to the clinic!
Oct 12, 2024
I had an incredible experience at HRC Fertility in Pasadena and cannot recommend them highly enough! From day one, I felt welcomed and supported. The atmosphere was calm, warm, and reassuring, which matters greatly during such a personal journey. Dr. Kolb and my nurse coordinator, Vikki, took time to explain every step of IVF and addressed all my questions patiently and clearly. Their expertise was evident, and I felt confident in their care. They tailored my treatment plan to ensure it matched my needs and goals. Throughout the process, Vikki communicated well and kept me updated on progress and next steps, which I deeply appreciated. The supportive environment and staff professionalism made a potentially overwhelming experience much easier to navigate. Thanks to Dr. Kolb and Vikki, I am now 4 months pregnant and doing well! I am sincerely grateful for their dedication and compassionate care. If you are considering fertility treatment, I strongly recommend this clinic, especially Dr. Kolb!
Oct 12, 2024
We sincerely thank HRC Fertility for all the support and guidance during our embryo transfer. We deeply appreciate the entire team's dedication and care, especially the nurses and doctors involved. Your expertise and commitment mean so much to us. -Baby Tree Surrogacy
Oct 31, 2024
Dr. Llarena, Melody, and their team provided outstanding support during my fertility treatment. Their accessibility and responsiveness, especially Melody's, were excellent. From our first meeting, it was clear that Dr. Llarena is very compassionate and highly knowledgeable in her specialty. After every ultrasound, she sat down, took a breath, and asked what questions we had—as though she had all the time in the world—then answered each one in detail. She is patient, kind, and intelligent. I referred a friend to her, and my friend loves her too! Finally, being able to have blood drawn quickly was especially wonderful. I will always be grateful to phlebotomists Abby and Hasmik, who always smiled at me when I was nervous.
Dec 21, 2024
Dr. Wilcox ignored my chart and age and prescribed too much medication. When I was brought in for overstimulation, he said, “This is the worst case I have seen in ten years. Because you are young, I probably could have done less,” then walked out. I needed a wheelchair and was sick for a week. I only truly spoke with him twice and was passed among different nurses. My sister-in-law froze her eggs at the same time and had a better experience at every step. Now I continue receiving bills even though I paid everything, which is confusing and prolongs the terrible experience. Please go elsewhere. What should have lasted only one day left me suffering for a week. -------- After this terrible experience, I learned their egg-storage price increased by $150 in just one year! This place is predatory and will extract every dollar from you. I tell all my friends not to go; please listen to the reviews. Billing is the only department that answers the phone.
Jan 12, 2025
The best care. I am a challenging patient, and even if we had not succeeded, I would have felt that we had done everything possible. Many thanks to Dr. Wilcox and the staff.
Sep 17, 2024
One of the main reasons I chose HRC Pasadena for egg freezing was Dr. Molly Quinn. Providers like Dr. Quinn are hard to find. She is intelligent, approachable, professional, and genuine. I was very nervous, but knew I would be well cared for when I met her. She immediately answered every email and made me feel cared for throughout the process. HRC is very lucky to have her. I was mainly under Dr. Quinn's care, but Dr. Gig also handled some monitoring appointments and seemed very kind. I am also very grateful to Alondra, my coordinator. She responds well to emails and is the sweetest. I had minor consultation/scheduling issues at first, possibly due to poor communication between the main call center and front desk. I gave 4 stars because the financial coordinator was difficult to reach.
Aug 21, 2024
The building's security guard, assigned by this branch, was rude and confrontational. They did not want to address it. The staff here are not very nice. They did not tip the Grubhub driver appropriately despite the wait and their huge order. I had to make two trips to my car because of the large order. Avoid delivering here.
Aug 8, 2024
My experience at this fertility clinic was very disappointing. It was clear that the doctors were more interested in making money than genuinely helping patients conceive. The process felt like an assembly line rather than personalized care. Dr. Wilcox only saw me at intake, performed basic fertility tests, and prescribed medication during the critical period when I was injecting hormones, with no follow-up or monitoring. After that, I was simply scheduled for retrieval. When the retrieval results were less than satisfactory, he recommended repeating the same protocol without any additional testing or medication adjustments to improve the outcome. No embryo viability testing was performed, even though this is standard practice at other clinics. Although the clinic looks attractive, it is packed with patients, clearly showing that profit takes priority over outcomes. I strongly recommend seeking fertility treatment elsewhere. This clinic does not provide the care and attention needed for such a sensitive and important journey.
Jan 8, 2024
After visiting another nearby IVF clinic and finding the experience too transactional, my wife and I began seeing Dr. Kolb and his team at HRC. My wife was in her late thirties and recovering from surgery for severe endometriosis. At our first meeting, Dr. Kolb was warm, receptive, and transparent about expectations. He made no guarantees and emphasized that several health factors, especially our rate of producing healthy embryos, might mean a long process. He and his team were excellent throughout. Jane, our coordinator and contact, was responsive and always on top of everything, which was reassuring. When our pharmacy delayed necessary medication, she found solutions that kept us on schedule. We 'graduated' from HRC this month :)
Feb 27, 2024
Absolutely the best fertility clinic. They make a difference for everyone. They helped my daughter with her embryo transfer. ♥️🥰♥️
Mar 6, 2024
Dr. Prema is a good doctor, but the staff are not. They did not even know my name and asked me for a $100 copay. I had to explain that this was not my copay. They then insisted I had no appointment, although I had received appointment texts and emails. When I had questions to discuss and the nurse did not know my history, I waited about 20 minutes only to see a nurse practitioner instead of the doctor. Very disappointing!
Jun 15, 2024
I initially left a poor review because the nurses gave no explanation. I was disappointed with this clinic and saw many women leave in tears. Each medication costs a great deal. I paid $30,000 for the Dream Package, but Natalie is a poor doctor whom I do not recommend. She canceled my Dream Package without telling me, which was wrong, and even nurse Josie did not know. They did not apologize.
May 29, 2024
I am very disappointed with this location. I had my first IUI treatment in 2023, then paused treatment because of certain circumstances. I decided to restart this year and called to make my first appointment. After gathering all my information, Griselda told me they needed to contact my nurse, Tiffany Tseng, whom I had seen at the clinic in 2023. Later that afternoon, Griselda called and said I was not a suitable candidate for IUI. Honestly, hearing that when you are trying to become pregnant is heartbreaking. I will definitely not return.
Aug 31, 2019
The clinic is full of intermediaries, cares only about financial gain, lacks professionalism and service, and is poorly managed.
Oct 10, 2022
The medical care was very poor, and they rushed patients to start treatment. After one failed cycle, they told me at age 32 to use donor eggs.
Apr 10, 2023
I had a great experience. Both of my children were conceived through treatment at this clinic.
Dec 28, 2023
The finance department is extremely disorganized, with no internal coordination at all! They processed my payment without making a single note, then kept saying I had not paid the outstanding balance, so they would not schedule my embryo transfer. This seriously delayed the process! No one offered any explanation or apology.

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Frequently Asked Questions About HRC Fertility Group, USA

What standard assisted reproductive services does HRC Fertility Group offer?

HRC Fertility Group offers standard assisted reproductive services, including IVF, ICSI, embryo genetic screening (PGT), and egg freezing.

How can I book an initial visit with HRC Fertility Group?

You can call 1.866.472.4483 or book online at havingbabies.com. The clinic is at 55 S Lake Ave, 9th Floor, Pasadena, CA 91101, with convenient transportation.

Are HRC's doctors and nursing team professional?

According to patient feedback, HRC's doctors and nurses are very friendly and caring. The clinic environment is clean and organized, and patients can feel comfortable asking questions.

These answers were reviewed by the LinkedIVF editorial team using public clinic information and patient reviews.

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CDC Cumulative Live-Birth Rates

Data source: U.S. CDC 2022 Annual ART Report (12-month cumulative live-birth rate per intended egg retrieval; own eggs)

  • Annual Total Cycles

    5,987

  • U.S. Cycle Median

    511

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