Shady Grove Fertility in Richmond, VA - Stony Point, United States

Shady Grove Fertility in Richmond, VA - Stony Point, United States

     
4.0
Consultations 54
Reproductive Medicine
Hours: 07: 00 - 16: 00
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Clinic Details

SGF Richmond provides advanced fertility treatment to patients who live and work in the Richmond, Virginia, area. After joining forces with Virginia Fertility Associates and VAIVF & Andrology Center in 2018, SGF Richmond significantly expanded its presence in the region and became greater Richmond's largest IVF practice.

Listing Highlights

  • Free estimate

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Location and Hours
9030 Stony Point Pkwy #450, Richmond, VA 23235, United States
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  • Monday

    07: 00 - 16: 00

  • Tuesday

    07: 00 - 16: 00

  • Wednesday

    07: 00 - 16: 00

  • Thursday

    07: 00 - 16: 00

  • Friday

    07: 00 - 16: 00

  • Saturday

    Closed

  • Sunday

    Closed

  • Closed Now
Facilities and More
  • Credit cards accepted
Doctors at This Clinic
Dr. Grace Graham, United States
    

Reproductive Medicine |

Years of experience | Consultations 36

Female infertilityMale infertility
4.2

Free Consultation
Dr. Benjamin Harris, United States
     

Reproductive Medicine |

Years of experience | Consultations 27

Female infertilityMale infertility
4.7

Free Consultation
Dr. Erika Johnston-MacAnanny, United States
     

Reproductive Medicine |

Years of experience | Consultations 33

Female infertilityMale infertility
4.9

Free Consultation
Dr. Michael Edelstein, United States
     

Reproductive Medicine |

Years of experience | Consultations 38

Female infertilityMale infertility
4.9

Free Consultation
Dr. Anish Shah, United States
     

Reproductive Medicine |

Years of experience | Consultations 23

Female infertilityMale infertility
5.0

Free Consultation
Featured Reviews
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Review Shady Grove Fertility in Richmond, VA - Stony Point, United States
On-Site Overall Rating

55 ratings

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Jun 19, 2026
I had a wonderful experience. The staff were encouraging, understanding, compassionate, patient, attentive, and very supportive.
Jun 22, 2026
I have visited several fertility clinics in different states, and I can say without exaggeration that the team at Shady Grove Fertility is the best. From my first appointment, I was deeply impressed by how organized, professional, efficient, and genuinely caring they were. Fertility treatment can be stressful and emotional, but this team consistently made me feel supported, fully informed, and valued as a patient. Special thanks to Dr. Benjamin S. Harris for his expertise, patience, and thoughtful care throughout my treatment. I am also very grateful to the nursing team, especially McKenna Hall and Ashley De Hernandez. No matter how many questions I asked, they always responded warmly and treated me with kindness and care. Their support and encouragement had a profound impact on my treatment experience. The clinic itself is clean, welcoming, comfortable, and well managed. Every part of the process, from scheduling appointments to receiving treatment updates and care information, reflects professionalism and attention to detail. What truly sets this clinic apart is its people. They clearly care deeply about their patients and understand the emotional needs involved in infertility treatment. I am sincerely grateful for the attentive care I received and highly recommend Shady Grove Fertility to anyone seeking a knowledgeable, organized, and compassionate medical team.
Jun 23, 2026
Shady Grove has truly been a blessing. IVF is the only way my husband and I can have a child. We felt hopeful at every appointment. As soon as you walk in, the front desk staff greet you with a smile, and after your first visit, they remember your name. These small details make you feel cared for. Every healthcare professional at the clinic loves their work, which is clear from how they interact with and care for patients. During every ultrasound, they explained everything in detail and sincerely answered every question, even those I thought were silly. A nurse is always on call to answer questions, even after hours. They also have an emergency hotline, which I called twice, and the on-call doctor returned my call within an hour both times. My most supportive nurse was McKenna Hall, who always answered every question promptly and clearly. The online portal was a lifesaver! The clinic responds very quickly, and all my questions were answered right away. I worked with two doctors during my time at Shady Grove. Dr. Harris was our primary doctor and our strongest supporter from beginning to end. When a scheduling disruption meant that we had to change doctors for our frozen embryo transfer (FET), the new doctor was very kind and treated us as though we had always been his patients, even though we had never met him before. IVF treatment is very complicated. Shady Grove breaks the process into small, easy-to-understand steps and supports you and your family at every stage. I will always be grateful to this practice.
Jun 29, 2026
I had a wonderful experience with my egg retrieval at Shady Grove. Everyone was very kind and made me feel completely comfortable. Excellent care!
Jun 29, 2026
Do not make the same mistake we did: we moved 500 miles away from our original clinic and were forced to come here for outside monitoring. During the uncertain weeks before and after our embryo transfer, we had to fight and argue for every appointment, wasting a tremendous amount of time. Although some staff members were more considerate than others, they were generally indifferent to our appointment requests, and some even seemed to enjoy refusing to do anything for us. Their disregard for our needs and treatment of us as second-class patients was shocking.
May 24, 2026
Dr. Graham and her team are absolutely perfect. I am incredibly grateful for the treatment I received at Shady Grove. They always responded promptly to any questions I had and provided me with immense comfort throughout the entire process. IVF treatment is not easy, but they made everything so much easier. I highly recommend Shady Grove.
Jun 4, 2026
I am incredibly fortunate to have such an excellent medical team. From the initial two rounds of intrauterine insemination (IUI) monitoring to today’s first egg retrieval, I have felt safe, reassured, and well cared for throughout the entire process. Thank you for accompanying me on this journey of nurturing new life. 🩷
Apr 25, 2026
Everyone at the Stony Point clinic was wonderful. My entire experience was very pleasant. Dr. Graham and his team were always helpful and patiently answered all my questions. Hannah Moon was especially thoughtful. She came to check on me before my egg retrieval and made me feel very comfortable before the procedure. My retrieval nurse, Katie (whom I assume is the doctor's spouse), was also very kind and caring. I cannot say enough good things about the whole team! I also appreciate that they are open every day, from as early as 7 a.m. to as late as 7 p.m. (if I remember correctly). This made it easy to work around my job, even when I had to visit every few days.
Apr 30, 2026
I had an excellent experience at Shady Grove Fertility – Stony Point. The team was supportive and professional throughout the entire process. My nurse, Maria Pafras, was outstanding—kind, welcoming, and very reassuring. Dr. Harris was extremely knowledgeable and made me feel confident at every step. I had excellent results: 17 eggs retrieved and 12 fertilized. I am very grateful and highly recommend them.
May 5, 2026
Special thanks to Cassie, Emma, Ashley, and Brielle for protecting my privacy and making me feel safe and comfortable during my visit. They helped me get in and out smoothly without encountering a coworker who had an appointment at the same time. They went above and beyond and completed everything for me in just twenty minutes. I am incredibly grateful. In that short time, they discreetly guided me from the ultrasound to the restroom, blood draw, and back door. In my eyes, they are truly “heroes” for doing so much for me and immediately understanding my situation. Thank you so much, ladies! I also want to give special thanks to Olivia, Kenya, Ms. June, Hannah, Rosie, Paulina, Christianna, LaWanda, Corinne, Ms. Angela, Courtney, Grace, and Dr. Graham for guiding me throughout my visit. You are an amazing team and gave me such a wonderful experience. Thank you! Thank you! ❤️
Apr 7, 2026
I had a wonderful experience with Benjamin Harris, MD, MPH at Shady Grove Fertility. From the very beginning, he was incredibly knowledgeable, supportive, and thorough in explaining each step of the process. He made what could feel overwhelming much more manageable by breaking everything down in a clear and understandable way. Communication was excellent throughout my care. The online portal was easy to navigate, and I always received quick responses to my questions. The medication calendar and portal were especially helpful—very visual and easy to follow, which made a big difference during such a detailed process. His nurse, McKenna Hall, was equally amazing. She was very responsive and made sure all of my questions were answered, often coordinating directly with the doctor when needed. I always felt supported and never left wondering what to do next. The front office staff also played a big role in my positive experience. They were kind, encouraging, and even took the time to celebrate milestones along the way, which meant so much during such an emotional journey. This has been a long and sometimes difficult process, filled with fear, sacrifices, and many emotions. But having a team that consistently explained every step and reassured me made all the difference. I’m so grateful for their care and support. I’m now happily moving forward in my pregnancy journey and look forward to this new beginning. It was truly worth every sacrifice, pain, and tear.
Mar 9, 2026
Shady Grove is wonderful! As a lesbian couple, we felt very safe and comfortable here. Dr. Graham is patient, thorough, knowledgeable, warm, and caring. Caryn, Lawanda, Cassie, and Danielle at the front desk are all cheerful and welcoming! We even talked about the upbeat music they played. We highly recommend this location!
Mar 10, 2026
I truly love this clinic. Everyone is kind, supportive, and professional. The women at the front desk are amazing! Special thanks also to the lab staff, who always manage to complete my blood draw on the first attempt, even though my veins are difficult. Dr. Shah did an excellent job managing our cycle. Although we saw many other doctors during treatment, we always felt reassured. Honestly, everyone is wonderful. I highly recommend SGF.
Mar 13, 2026
Amazing, incredible, and exceptionally caring! The SGF care team is beyond outstanding! My husband and I were fortunate to be treated by Dr. Harris, who will always hold a special place in our hearts and in our family's hearts. After three consecutive miscarriages, we came to Dr. Harris full of hope and ready to begin IVF—excited but nervous. Dr. Harris, his team, and his wonderful nurse McKenna made us feel heard and valued, and no question ever felt foolish. Our IVF journey began very well, with an excellent egg retrieval. However, it took four transfers before we finally became pregnant; we are now 9 weeks, which still feels unbelievable. Before the fourth transfer, Dr. Harris made sure everything was right and discovered extensive scar tissue, which had caused my previous miscarriages. After three surgeries—with special thanks to Autumn, Liz, Dr. Johnston, and Dr. Harris—they cared for me attentively every time. They truly are the best care team. We are now 9 weeks pregnant and eagerly awaiting our miracle baby girl. I could not have done this without the SGF team. Every morning, Hannah, Rosie, June, and McKenna patiently answered all my questions. We are incredibly grateful to have found the SGF Richmond team—we love you!
Mar 18, 2026
The uplifting pickle hanging on the wall in Joan Briggs' lab truly made me smile, and she shared the story of how she received it. It reminded me that life has ups and downs, but there are always people around us who help us through difficult times, so we should remain prayerful and steadfast in our faith no matter what happens. Also, I love pickles.
Mar 25, 2026
Ms. Lalita at the front desk was warm and friendly and brightened my day. She was professional, kind, and very helpful.
Feb 23, 2026
Our first egg retrieval experience on February 20 was excellent. Dr. Evans-Hoeker, Preston, Autumn, Ellie, Madison, and Syd were all outstanding. They went above and beyond to make sure we understood the entire process, how I might feel after retrieval, and what to expect.
Feb 26, 2026
The staff at SGF Richmond are amazing! From the nurses, doctors, and anesthesiologist to the front desk staff, everyone made us feel excellent. The entire process was easy, pleasant, and comfortable, even though this was my fourth egg retrieval. It was my best retrieval experience so far! —Julie Burleson
Mar 2, 2026
Everyone I encountered at the SGF Surgical Center was very kind and happy to answer my many questions.
Mar 5, 2026
Feb 4, 2026
Dr. Johnston did an excellent job during my egg retrieval, but Allie and Jay were especially amazing! I have a history of fainting and unfortunately fainted again during recovery after the procedure. They went above and beyond to keep me safe and comfortable. The team at the SGF Surgery Center is wonderful!
Dec 31, 2025
Dec 31, 2025
Dec 31, 2025
The women at the front desk are all very kind and welcoming! Several even remember my name, which makes me feel so appreciated.
Jan 1, 2026
I've had a really good experience here. Staff is wonderful, the ladies in the lab are great. The front desk staff is phenomenal Lawanda is always full of joy and is a ray of sunshine to see, she has a way of making you feel welcomed and enjoys celebrating your wins with you! Caryn and Cassie are also so kind and helpful.
Jan 1, 2026
Lawanda is a star! ⭐️ Every day, she provides professional guidance with a smile. She makes what could be a challenging experience much easier and has a rare gift for putting people at ease while showing genuine compassion. I am so grateful she works here! Emma, Hannah, and June are gems too! 💎 When you know them by name, you know how great this office is 🙌👏 We appreciate all of you; you are the reason for this five-star review.
Dec 23, 2025
I have been seeing Dr. Graham at this clinic. She is knowledgeable and kind, and the clinic staff are always very welcoming!
Dec 23, 2025
I received good service here. My only concern is that my doctor did not perform any examinations or treatment. I saw her only at my initial appointment and when reviewing my preconception test results.
Dec 23, 2025
The staff are wonderful and make every visit comfortable and reassuring.
Dec 24, 2025
Our journey with Shady Grove was wonderful, but Rosie's efforts truly made it all worthwhile. She is extremely kind, patient, and compassionate! Shady Grove is fortunate to have such an excellent woman working with them, especially during a process that is so complex, delicate, and emotional!
Nov 20, 2025
I had an excellent experience receiving treatment from Dr. Harris at the SGF Richmond Surgery Center. Special thanks to Coffee, Grace, Ellie, Liz, and Syd for making my care go smoothly and helping my family feel at ease.
Nov 26, 2025
Lawanda is wonderful! As soon as I walk in, she greets me warmly with a bright smile and great energy. She is always approachable and gives every visit a wonderful start. Thank you for always being so welcoming! 💜
Nov 27, 2025
Dec 7, 2025
So far, I am halfway through IVF, and the staff has been amazing and easy to talk to. They answer all my questions and always respond promptly. I encountered a problem with one of my medications, and they were there to help—they are lifesavers. Everyone on the medical team, from the Roanoke office to the Richmond office, has made me smile.
Nov 4, 2025
Women are treated as the property of men here. If you are a heterosexual woman who wants control over your fertility by freezing your eggs to extend your reproductive timeline, go elsewhere. SGF added my male partner to my account without my consent and refused to remove him even though he fully agreed to it. At the same time, they completely ignored and refused to update the information for the female family member listed on my application. The entrenched sexism at this company is outrageous. I contacted them repeatedly to correct the issue, to no avail. I did not know they had added my partner to my account until I received my first egg-storage bill. Apparently their frozen eggs are stored out of state, so you are better off choosing an organization that genuinely respects women as adults with bodily autonomy.
Nov 7, 2025
Today was my third egg retrieval and the smoothest one yet. Grace was amazing—she placed my IV on the first try and made it look effortless, which had never happened before. Nikki was also wonderful. She patiently guided me through every step, kept me calm, and carefully explained the anesthesia process. Dr. Shah performed the procedure expertly, and I felt very well cared for from start to finish. The entire team made what could have been an emotional and anxious process feel safe, supportive, and professional. I am very grateful for their kindness and clinical skill.
Nov 11, 2025
Dr. Harris, Kristen, Autumn, Ellie, Madison, Katie, Grace, Liz, and Syd are amazing! I felt completely at ease with them during my procedure.
Nov 14, 2025
Excellent customer service and follow-up. They are always willing to answer my questions and address my concerns.
Oct 20, 2025
Oct 24, 2025
The front desk ladies always make me smile. They remember my husband and I each visit and work to add a personal note in their welcome. It makes coming into difficult appointments a little easier.
Sep 15, 2025
Olivia brightened my morning and made it quick.
Sep 17, 2025
Dr. Johnston, Emma, and Kat made our initial visit memorable! The staff were very welcoming, and we look forward to our journey.
Sep 17, 2025
Dr. Johnston, Emma, and Kat made our first appointment very positive! They were warm, calm, kind, and understanding. This team is exactly what you and your family need: experienced, compassionate, and helpful :)
Sep 25, 2025
Hannah was lovely and guided me through everything. She made me feel very comfortable.
Sep 28, 2025
Last Wednesday, I went to the SGF Surgery Center in Richmond for egg retrieval. The entire experience was excellent from beginning to end! My nurse, Liz, was kind, attentive, and highly skilled. She placed my IV smoothly and explained postoperative care very well. She took excellent care of me before and after the procedure and ensured I was comfortable before discharge. Kristin, the CRNA, was outstanding and made the procedure painless—truly painless. Dr. Graham was very kind and did everything possible to complete the procedure despite difficulty visualizing my left ovary. Overall, I highly recommend this center!
Aug 27, 2025
I cannot express how much I dislike Dr. Shai. He told my wife and me he would get her pregnant, but she lost two children. We had two eggs; he said one was not good but still wanted to proceed, and she miscarried. Avoid these clinics. They bill your insurance and make false promises about getting you pregnant.
Aug 28, 2025
My experience at Shady Grove has been wonderful thanks to Dr. Graham and Kayla. Dr. Graham is knowledgeable and kind, and I am grateful she remains my doctor. Kayla is exceptionally communicative and helpful, keeping me informed of appointments and responding quickly to questions. They also rescheduled a last-minute appointment to make me more comfortable, which meant a great deal. I look forward to continuing treatment at Shady Grove and highly recommend it!
Jul 31, 2025
Staff are difficult to reach, and next steps are unclear. If you begin treatment here, obtain explicit instructions about what to do and whom to contact.
Aug 7, 2025
The billing department is terrible. They keep your card and set up automatic payments without disclosing it or obtaining permission, then claim they cannot remove the card when asked. If they found a way to add it unlawfully, they can find a way to remove it. Billing calls involve long waits—39 minutes today—and staff are consistently dismissive.
Aug 9, 2025
I rarely write reviews, but I must share this experience. I currently work with Dr. Shah, who is outstanding, as is his clinical team. However, the finance department deserves less than zero. Communication is poor, information given to patients is incorrect, and insurance follow-up is almost nonexistent. They also failed to communicate with the clinical team and misled me. I am deeply disappointed with this aspect of their service.
May 14, 2025
May 14, 2025
May 15, 2025
May 18, 2025
Dr. Edelstein was terrible. He always invited us to ask questions but answered none of them. He spoke to me in a scolding tone and said I had not completed bloodwork, when he had not reviewed the records carefully. I regret not changing doctors sooner.
May 19, 2025
It is always a pleasure working with the SGF staff. I always feel welcome and well cared for. I recommend this clinic to anyone on the difficult IVF journey—they truly make the process easier to manage. Special thanks to Bobbii, Grace, and Preston for helping with my egg retrieval today.

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CDC Cumulative Live-Birth Rates

Data source: U.S. CDC 2022 Annual ART Report (12-month cumulative live-birth rate per intended egg retrieval; own eggs)

  • Annual Total Cycles

    1,954

  • U.S. Cycle Median

    511

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